Preparedness starts at home: Urging Northern Ohio residents to prepare for emergencies now

September is National Preparedness Month, and the American Red Cross Northern Ohio Region is urging everyone to protect their loved ones and their homes by getting ready now.

Most people may not realize it, but the nation’s number one disaster is home fires. On average, the Northern Ohio Region responds to 3 home fires every 24 hours. Last fiscal year, the Red Cross responded to over 1,000 home fires in the region, issuing more than $1.1 million in direct financial assistance to impacted residents. Help your family prepare by testing your smoke alarms each month and practicing your escape.

Red Cross volunteers installing a smoke alarm inside a home in Cleveland.

“National Preparedness Month is a great time to ask whether your family would be ready if something unexpected happened tomorrow,” said Mike Parks, Regional CEO, Red Cross of Northern Ohio. “It’s not about being scared; it’s about being smart and looking out for the people you love. Taking a few simple steps now so that you have a plan can make all the difference when it matters most.”

HOW TO GET READY Disasters don’t wait for the “right time” — they can happen in the middle of the night, during your commute or while your kids are at school. Protect your family by making a plan to stay safe, gathering important supplies and knowing how you’ll stay connected by taking these steps:

  • Depending on the emergency, you may need to stay where you are or go somewhere else to stay safe. If you may need to leave, think about where you’ll go, how you’ll get there, where you’ll stay and what you’ll take with you. Plan well in advance if you’ll need help leaving or use public transportation.
  • Next, gather and organize critical supplies — like food, water and medicine — into a go-kit and a stay-at-home kit. Make sure to include backup batteries and chargers for your devices (cell phone, CPAP, wheelchair, etc.), a battery-powered or hand-crank radio, and critical personal records.
  • Your go-kit should include three days of supplies that you can take with you. Your stay-at-home kit should have two weeks of food and water, and a one-month supply of medications, if possible.
  • Customize your kit to meet your household’s specific needs. If you have young children, don’t forget formula and diapers. If you have pets, include leashes, carriers, food, bowls, litter and a litterbox.
  • Finally, make a plan to reconnect with loved ones if you are separated or if the phone or internet is down. Write down important phone numbers on a contact card and carry it with you.

Download the free Red Cross Emergency app for weather alerts, safety steps for different emergencies and expert advice in both English and Spanish. Don’t forget to sign up for local government emergency alerts to get critical local information — like evacuation notices — during an emergency.

People can also help their community be better prepared for disasters by giving bloodtaking a class in lifesaving skills like CPR, or becoming a Red Cross volunteer. Visit redcross.org or call 800-RED CROSS (800-733-2767) to learn more today.

“Whether it’s a fire in someone’s home or a storm that destroys an entire town, disasters can happen anywhere, at any time,” Parks said. “Taking a few minutes now to get ready will help you protect your loved ones if the worst happens.”

Dedicated volunteer was the model of Red Cross caring 

By Eilene E. Guy, American Red Cross volunteer

After a career of more than 50 years in nursing and education, Carol McConnell came to volunteer with the American Red Cross because she wasn’t ready to retire from caring for people. 

Carol McConnell, Red Cross volunteer

Her fellow nurse volunteer, Melissa Seibert, said her friend embodied the compassion of Red Cross founder Clara Barton. 

For years, the two of them staffed first aid stations at Pro Football Hall of Fame events, where Carol’s nursing skills matched her caring personality. “She had beautiful white hair; she wasn’t skinny or hefty, just pleasantly plump. She walked with her shoulders back and her chin up. Her demeanor just said, ‘I care,’ Melissa said. 

“She had a soft touch; she was soft spoken. That put people at ease.”  

But Carol was no one-trick nursing pony. She began her Red Cross volunteer career in 1993 in disaster services. When she wasn’t comforting people displaced by a home fire or other calamity, she was often at the office of the Heartland, Stark and Muskingum Lakes chapter. 

She was always ready to volunteer for an activity related to the Red Cross mission, retired chapter executive director Kim Kroh said. “She loved to do outreach, to talk to people at festivals and health fairs. She was such an active volunteer; she was so kind, a gentle soul. 

“She was very involved with our campaign to install smoke alarms. She would go out every week,” Kim said. “Whenever we had a Sound The Alarm event to canvass neighborhoods to install alarms, she was always involved.”  

Carol was known for being reliable. She never quite got the hang of signing up on line for a project, but, “When she said she’d do something, you knew she’d be there,” Melissa said. 

That’s what alerted her fellow volunteers on the morning of March 26, when Carol didn’t show up for a smoke alarm install activity. Her Red Cross partners called the local fire department to do a welfare check. 

Carol had passed away quietly at home, at the age of 90. 

“I was shocked,” Melissa said. “Last year, she said to me, ‘I can’t wait to work with you again next year (at the Hall of Fame festivities)’… When I read her obituary, I couldn’t believe she was 90! 

“Red Crossers are a family, you know,” she said as she choked back tears. “We were devastated.” 

Carol’s family summed up her personality in her obituary: “She never met a stranger and thoroughly enjoyed getting to know new people.” 

The Red Cross gave Carol an outlet for her caring that never faded with the years. She is truly missed. 

Mike’s Thanksgiving message

By Mike Parks, Rear Admiral (Retired) U.S. Coast Guard
Regional CEO American Red Cross of Northern Ohio

Cynthia and Mike Parks

Friends and family of the American Red Cross of Northern Ohio—greetings!!!  This week our nation will celebrate Thanksgiving Day.  Throughout the years, Thanksgiving has always been one of my favorite holidays—family & friends, food & football, feasting & fellowship–what’s not to like (especially if you’re alliterative)?? 

As I’ve enjoyed more Thanksgivings over the years, I’ve come to truly appreciate the real meaning of this national holiday filled with so many traditions—that is giving thanks and sharing gratitude!!  We have so much to for which to be grateful!! 

I hope everyone can take some time during this holiday week to reflect on our blessings and share our gratitude.  Every day so many people rely on the support and services provided by the American Red Cross.  For those who will be continuing to serve our communities over the holiday—thank you for your sacrifice!! 

So, wherever this Thanksgiving holiday finds you, please know I’m grateful for you!  I wish you and your loved ones a most wonderfully memorable and Happy Thanksgiving!!  Please stay safe and well—enjoy this special time!!  Best wishes… Mike

Posted by Ryan Lang, Red Cross board member and volunteer

Red Cross Clubs prepare our leaders of tomorrow

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Non-stop disasters – non-stop responses

Regional Red Cross executive reflects on most recent deployment

By Todd James, Executive Director, American Red Cross of North Central Ohio

Todd James in Iowa, June, 2024

I recently returned from a disaster relief operation in southwest Iowa, an area devastated by massive flooding in June. You’re probably trying to remember if you had heard about flooding in Iowa. You probably did, it was big news for a few days. But as is always the case, something else happened and the news moved on to cover the story of the day. Well, the cameras and reporters may have moved on, but for the people of Siouxland, as they call the region, moving on will be a long, hard process. I am so proud of the American Red Cross responders who left their own homes, jobs and families to rush into the devastation to offer shelter, comfort and hope, and I am honored that I had the opportunity to serve with them.

A month after the flood waters receded, with the help of the Red Cross, the community was able to focus on long-term recovery. What does that look like? It’s different for every family but all will need the help of many partners, non-profits, governmental agencies and the business community, working together. Our Red Cross long-term recovery team will continue to collaborate with these partners, helping and guiding them on how to come together to best serve those on the road to recovery.

The Red Cross is responding to nearly twice as many large disasters as we did a decade ago to help families and communities struggling with more frequent and intense disasters. In 2023 alone, the U.S. experienced an all-time high of 28 billion-dollar plus disasters that ravaged communities and forced hundreds of thousands of people to flee from severe storms, floods and wildfires.

This was my 41st disaster deployment and I have seen first-hand how disasters are happening more frequently and causing more damage. There is no more down time between big disasters, time when our responders can catch their breath, come home and focus on the great work the Red Cross is doing in their community. Now we are constantly responding to these large-scale disasters, as well as the thousands of home fires, storms and other disasters that happen every day but don’t make the headlines.

To equitably meet the growing and unique needs of disaster-affected families and communities, the Red Cross is enhancing our large-scale disaster response and recovery services, expanding financial assistance, strengthening local partner networks, and growing our disaster workforce. This effort includes fortifying the critical infrastructure and technology that enables 24/7 response to disasters across the country.

The need to help during disasters has never been greater. Please, join us to provide
relief and hope when it matters most. Help people affected by disasters big and small,
including climate-driven crises, by making a gift to Red Cross Disaster Relief at
redcross.org or by calling 1-800-RED CROSS (800-733-2767). Our volunteers are at the heart of our mission and represent 90% of our workforce. Click here to sign up for opportunities to help. To help make sure your family and community are ready for a disaster before it happens, click here.

Posted by Ryan Lang, Red Cross board member and volunteer

One year after Maui wildfires, remembering the importance of help and hope

By Tim Poe, American Red Cross volunteer

Today, August 8th marks the one-year anniversary of the Maui wildfires, the deadliest U.S. wildfire in over a century. Most of the town of Lahaina was devastated. 3,710 homes were destroyed or made unlivable, and the confirmed death toll is now 102. As always, the American Red Cross quickly responded to the disaster and worked with partner organizations to bring much needed assistance.

Several workers from the Northern Ohio Region joined the disaster relief operation on Maui, including Regional CEO Mike Parks, Regional Disaster Officer Emily Probst, Disaster Program Manager Tim Reichel, and Regional Communications Director Jim McIntyre. Several regional volunteers deployed as well, including IT specialist Randy Liang and Medina-based volunteer Monica Bunner.

Photos, from top left: Ohio Representative Dave Joyce and Mike Parks, Emily Probst, Tim Reichel, Jim McIntyre and Monica Bunner

For the anniversary, I spoke with Monica, who deployed to Maui for three weeks in late August and early September 2023, serving in the Disaster Recovery Operation headquarters as a Community Engagement and Partnership Manager.

Since she began volunteering with the Red Cross in 2017, Monica has deployed to several national disasters and serves as a disaster responder among other roles here in Ohio. Even with such experience, she had seen nothing quite like the Maui wildfires’ aftermath.

Randy Liang and Monica Bunner

Seeing the area following the disaster was a bittersweet experience for Monica. She had been to Maui several times before, mostly for relaxation, and knew the community. “I felt I really needed to be there to help,” she said.

And help was desperately needed. Monica said that the level of devastation was so widespread, and that the disaster unfolded with such speed that many of those affected were dazed, shocked, confused, and did not know how to proceed.

There was an immediate need for Monica to put her experience and organizational skills to work. Hawaii-based Red Cross personnel worked closely with those deployed from across the U.S., and the Red Cross coordinated with partner relief organizations and community representatives.

Monica said engaging and working with community leaders was critical, as Maui’s population is exceptionally diverse. (Maui County states its cultural heritages include Hawaiian, Japanese, Caucasian, Filipino, Chinese, Korean, Tongan, Samoan, and others.) As some groups were unfamiliar with Red Cross services and the commitment to help everyone following a disaster, Monica said ensuring all those impacted knew they had somewhere to turn for help was important, and she made sure to take time for everyone.

Each day, Monica had a stark reminder of the devastation. The shelter and headquarters were on opposite sides of Lahaina, and with each commute she saw the fire’s remnants and the growing memorials to the many lost lives.

And each day, Monica also saw the importance of Red Cross services. She and other Red Cross personnel took part in helping people find food, shelter, and supplies, locate loved ones, get critical information, receive financial assistance, connect with partner organizations, and find friendly, helpful faces and smiles. And most importantly, through all this, they helped people find hope. Monica said there is, “Definitely hope. Always hope.”

Watch this video on the one-year anniversary of the Red Cross response to the Maui Wildfires:

Finally, disasters occur each day, including Tropical Storm Debby, the current Park Fire, and home fires. Please consider volunteering or supporting the Red Cross.

Editor’s note: Hurricane Debby’s torrential rains are exacerbating the national blood shortage announced by the Red Cross on Monday.

Debby’s devastating flooding, power outages and travel hazards have forced the cancellation of blood drives in the Southeast, causing hundreds of lifesaving blood products to go uncollected when more donations are so desperately needed.

Tuesday’s tornadoes in Northeast Ohio also resulted in cancelled blood drives on Wednesday, resulting in about 130 donations going uncollected.

Even as we work to overcome this blood shortage, the Red Cross is providing food, shelter and comfort to communities affected by the hurricane in the Southeast and wildfires in the West. And disaster workers in Northeast Ohio continue responding to requests for assistance from residents whose homes suffered structural damage.

People urgently need aid now. You can help by making an appointment to give blood or platelets or financial donation by visiting redcross.org or calling 1-800-RED CROSS (800- 733-2767).

Posted by Ryan Lang, American Red Cross volunteer

It’s National Volunteer Week

Volunteer Profile; Pat Crawford

By Sue Wilson, Red Cross Volunteer

What would we do without the selflessness of those who give their time by
volunteering?

In honor of National Volunteer Week (April 21-27), we are featuring profiles of some of
the dedicated volunteers who help the American Red Cross fulfill its mission in Northern
Ohio.

From left: Gail Wernick, Pat Crawford, Kelsey Jeffrey, Debra Kellar, and Kevin Brooks of the Northern Ohio Region Volunteer Services team, and Rachel Hepner, Executive Director, Western Lake Erie Chapter

Pat Crawford spends most of her time honoring and thanking others for their service.
From her home base in the Western Lake Erie Chapter, headquartered in Toledo, she
handles the five chapters in the Northern Ohio region as the Regional Volunteer
Services Recognition and Appreciation Lead. If you thought that in this crucial role in the
Volunteer Services Department, Pat seems to have volunteering in her blood, (pun
intended) you’d be right! And she passed down that heart to serve to her sons: her
eldest was Red Cross trained in water survival, first aid/CPR and was a lifeguard, and
her youngest is a law enforcement officer in Findlay. 

Like many who volunteer, Pat has a Red Cross story. 

Pat’s oldest son and his family moved to Louisiana. When Katrina hit, their home
experienced extensive damage, and they had to come back to Ohio for awhile. Pat will
be forever grateful for the tremendous support the family received from the Red Cross.
Beyond that, Pat appreciates what the Red Cross does for our military.

“I have many family members and friends that were and still are in the military. I know
what the Red Cross does to help our servicemen and women and their families,” she
said. 

Pat’s volunteer experience started many years ago. She was a front desk receptionist
and a TeleCare call receiver. She was later “hired” by AmeriCorps to serve a year at the
Red Cross, but stayed on for four years, starting first in the Disaster Services office and
then moving to other areas like the Pillowcase Project and educational classes. After
her last AmeriCorps year, she retired and became a full-time volunteer for the Red
Cross. 

Volunteers Pat Crawford and Gareth Loboschefski catch up at a volunteer recognition event

What Pat loves most about her job as the Volunteer Services Recognition and
Appreciation Lead is expressing gratitude for the hard work of the many volunteers
throughout the regions’ five chapters.

“I feel it is very important to let volunteers know that they are appreciated and supported
for what they do,“ Pat said. “I feel really good when a volunteer wins a gift card or
receives a Red Cross item and they take the time to tell you how much they appreciate
it.”

While it may be the little things that Pat finds rewarding, she has one story in particular
that exemplifies the powerful life-changing and lifesaving impact volunteering can make.

One day, way back when she worked the phones, she received a call from a woman
who could not get in touch with one of her older female clients. “We called the police
and fire to do a wellness check on this person, because her daughter, who lived out of
town, hadn’t spoken to her since Saturday, and it was now Monday,” Pat shared. 

Pat called emergency responders who broke into the house and found the woman
unresponsive, but thankfully alive. When Pat went to visit the client in the hospital, the
grateful woman said, “you saved my life” — a comment she still gets goosebumps
about.

One of Pat’s dreams, and something she worked over two years to accomplish was to
get the Nurses Pin awarded at the Recognition and Appreciation Events. That dream
came true for Pat in 2023 and will continue every year. “They are special pins that have
numbers that are assigned to the volunteer nurse, and records of these pins are kept in
the archives in Washington, D.C.,” said Pat.

Pat Crawford, who spends much of her time honoring others for their volunteer work, is
a true example herself of what it means to be a Red Cross volunteer.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Number of lives saved tops 2,000

Through the work of our dedicated American Red Cross volunteers and partners, we have now saved more than 2,000 lives through our Home Fire Campaign. More than one-third of those are children.

Home fires are this country’s deadliest and most frequent type of disaster. Seven people in the U.S. lose their lives to a fire in their home every day.

Because of these tragic statistics, the Red Cross launched its Home Fire Campaign to reduce home fire- related deaths and injuries. Since its start in 2014, the campaign is credited with helping save 2,002 lives as of the end of November, 2023.

As part of the Home Fire Campaign, the Red Cross works with local partners to install free smoke alarms and share fire safety information with families. Through the support of our community partners and dedicated volunteers, the campaign has installed 2.7 million smoke alarms and helped to make 1.1 million homes safer.

Long before the launch of the national home fire campaign, the Northern Ohio Region was installing smoke alarms in homes locally. The effort began in the city of Cleveland in 1992, when businessperson and philanthropist Sam Miller joined with other civic leaders, the Cleveland Fire Department, and the Red Cross to reduce fire fatalities through installing smoke alarms and teaching fire safety.

More than 225,000 smoke alarms have been installed by the Red Cross and its partners in Northern Ohio, and 21 of the 2,002 lives that have been saved were in this region.

If you need smoke alarms in your home, visit our regional Home Fire Campaign page.

Posted by Ryan Lang, Red Cross board member and volunteer

Apartment building residents placed in short-term housing

Red Cross sheltering operations cease after six days

Residents of the Terrace Towers apartments in East Cleveland have been relocated to other short-term housing options, and the shelter operated by the American Red Cross has closed.

Red Cross workers preparing meal distribution.  Photo credit: Cuyahoga County Multimedia

More than 130 residents took refuge in the shelter for six nights, after fire forced them to flee on Monday, July 3rd . They took refuge the first two nights at the Salvation Army East Cleveland Corps Community Center. On Wednesday, the shelter was transferred to a dormitory at Case Western Reserve University. The shelter closed on Sunday.

It was the largest sheltering operation in Northern Ohio since 2004.

 Tom Revolinsky, Red Cross disaster program manager, and Alfreda Scott, Terrace Towers resident.  Photo credit:  American Red Cross

“We made a lot of friends,” said Tom Revolinsky, Disaster Program Manager for the Red Cross of Northeast Ohio. “A lot of the residents were understandably upset when they were forced out of their homes on the night before the fourth of July, but by the time they left the shelter on Sunday, we were getting lots of hugs.”

During the six nights of shelter operations, the Red Cross provided:
 525 overnight shelter stays
 2,023 meals
 304 health services
 256 comfort kits (personal hygiene items)
 125 blankets
 Continuous emotional support

Officials with RHM Real Estate Group, the Terrace Towers property management firm, is providing alternative housing options for the residents while repairs to the apartment complex are being made.

“We’re grateful to Terrace Towers property management for working so diligently this week to find alternative lodging for their residents,” said Emily Probst, Regional Disaster Officer for the Red Cross of Northern Ohio. “And we thank the Salvation Army for providing space for the first two nights, and Case Western Reserve University for opening one of their dormitories to these residents.”

Emmanuel Grant, Terrace Towers resident.  Photo credit: American Red Cross

Emmanuel Grant, one of the residents of Terrace Towers who took refuge at the Red Cross shelter, said, “One thing I appreciate about the Red Cross; they follow scripture when it said to extend hospitality, caring for your neighbor. So these things have really been a blessing.”

Alfreda Scott, Terrace Towers resident. Photo credit: American Red Cross

“My experience, believe it or not, has been wonderful,” said shelter resident Alfreda Scott. “It’s just been like a nice community, and everyone’s been hugging and supporting each other, and it’s been wonderful.”

She said once her housing situation stabilizes, she plans to become a Red Cross volunteer.

“I made some new friends.”

You can hear more from Emmanuel and Alfreda in this video here.

See more photos here.

Red Cross and County Emergency Management workers.  Photo credit:  Cuyahoga County Multimedia

The Red Cross received assistance from several organizations, including the Cuyahoga County Office of Emergency Management, and several businesses stepped-up to provide meals, including Bon Appetit, Case Western Reserve University’s food service provider.

“No one organization can carry out such a challenging task alone, and we’re thankful for all the help the residents received,” said Probst. “We’re also indebted to our dedicated volunteer workforce. We could not have provided such valuable assistance without them.”

To learn more about volunteer opportunities with the Red Cross, visit redcross.org/volunteer.

Posted by Ryan Lang, Red Cross board member and volunteer

Red Cross Home Fire Campaign reaches goal of installing 2.5 million free smoke alarms nationwide

Since October 2014, the campaign has saved at least 17 lives in Northern Ohio

The American Red Cross Home Fire Campaign with the support of community partners has achieved its goal of installing 2.5 million free smoke alarms and making 1 million households safer across the country.

Since launching in October 2014, the campaign has saved at least 1,583 lives nationwide — including 17 people in Northern Ohio — from the threat of home fires, which claim seven lives every day in the U.S. Most often, these tragedies occur in homes without working smoke alarms.

“We are proud of our incredible work with community partners to help save lives by providing free smoke alarms in Northern Ohio as part of the national Home Fire Campaign,” said John Gareis, Regional Preparedness Manager. “And we take special pride in knowing that the smoke alarm program we started more than 30 years ago in Cleveland served as a model for the current Red Cross Home Fire Campaign.” Watch a video of the history of the Home Fire Campaign in Cleveland. 

In Northern Ohio since the start of the Home Fire Campaign in 2014, Red Cross volunteers and partners have:
 Installed more than 100,000 free smoke alarms
 Made 37,400 households safer
 Educated more than 31,000 children through youth preparedness programs

FREE HOME FIRE SERVICES TO CONTINUE Because home fires remain a daily threat and the campaign has made a lifesaving difference, the Red Cross will be continuing the program with community partners as part of its standard services, including Sound the Alarm events in communities throughout the region this spring to install free smoke alarms.

Visit soundthealarm.org/noh for a home fire safety visit if you need assistance, or to volunteer. No prior experience is needed. Training will be provided before volunteer teams visit area homes to install smoke alarms and share fire safety information. During the Sound the Alarm appointments, volunteers will install free smoke alarms, and will share information on the causes of home fires, how to prevent them, what to do if a fire starts and how to create an escape plan.

In addition, the campaign’s other services will continue, such as teaching children about the threat of home fires and what to do through youth preparedness programs, installing accessible fire safety equipment like bedshaker alarms and strobe light smoke alarms for residents who are deaf or hard of hearing, and providing home fire
safety resources in American Sign Language.

Home fires account for most of the more than 60,000 disasters that the Red Cross responds to annually in the Northern Ohio Region and across the country. So far in 2023, Red Cross volunteers have helped nearly 400 people affected by nearly 200 home fires in the Northern Ohio Region by providing emergency lodging, financial
assistance for urgent needs like food and clothing, and one-on-one recovery support for navigating next steps and connecting with community resources.

ONE HOME FIRE SURVIVOR’S STORY: Akron grandfather Shawn Spaulding had just returned home after a long day at work when fire broke out in his home. Read about his escape here.

Read more stories and see the campaign’s national impact at redcross.org/HomeFireStories.

HOW TO GET INVOLVED Help save lives through the campaign by becoming a volunteer or making a financial donation to prepare, respond and help families recover from home fires. Learn more at redcross.org/noh.

You can also help your family by testing your smoke alarms monthly and practicing your two-minute home fire escape plan. Additional safety tips are available at redcross.org/fire and on the free Red Cross Emergency app (search “American Red Cross” in mobile app stores).

Posted by Ryan Lang, Red Cross board member and volunteer