National Volunteer Week Profile: Dave Martaus

By Eilene E. Guy, American Red Cross volunteer

Semper Gumby: Always flexible. That’s a cherished characteristic of American Red Cross volunteers – and Dave Martaus is Gumby in person.

Dave Martaus, American Red Cross volunteer

“Dave is a key volunteer here at the North Central Ohio chapter. He’s willing to do anything that needs to be done – not just the high-profile, public-facing activities, but even the so-called ‘little things’ that keep an operation running,” said chapter Executive Director Todd James.

A retiree from Marathon Petroleum Corp. in Findlay, where he rose through a series of interesting assignments, Dave has been involved with Red Cross facilities maintenance, logistics, disaster response and support for our armed forces.

“Cheryl Wolfe (operations manager for the chapter) always has a list of things for me to do,” he said with a chuckle. Recently, he assembled a couple of new filing cabinets for the office. “Wasn’t something I’d ever done before, but it was interesting.

“When Lora Taylor (disaster program manager) came on board, we needed to account for our disaster trailers. So we brought all four trailers from around the chapter to a vacant garage here in Findlay and emptied all the contents,” he recalled. “We laid all the stuff out; it looked like a giant garage sale.”

He and his co-workers sorted the contents and repacked the trailers with the right number of cots, blankets, comfort kits and other supplies that would be needed in case of a major disaster. He said it was interesting, getting familiar with what’s involved in preparing for a big response.

Dave appreciates the variety of volunteer opportunities within the Red Cross. “I’ve thought about possibly getting involved with blood services,” he said. “I know they need people to transport blood (from blood drives to the blood processing center in Cleveland and from there to hospitals). I could do that.”

Dave Martaus is one of the more than 265,000 Red Cross volunteers that we’re saluting during Volunteer week. But their selflessness is invaluable all year round.

If you’d like to find out more about the many volunteer opportunities with the Red Cross, please click here for more information.

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

It’s National Volunteer Week

Volunteer Profile; Pat Crawford

By Sue Wilson, Red Cross Volunteer

What would we do without the selflessness of those who give their time by
volunteering?

In honor of National Volunteer Week (April 21-27), we are featuring profiles of some of
the dedicated volunteers who help the American Red Cross fulfill its mission in Northern
Ohio.

From left: Gail Wernick, Pat Crawford, Kelsey Jeffrey, Debra Kellar, and Kevin Brooks of the Northern Ohio Region Volunteer Services team, and Rachel Hepner, Executive Director, Western Lake Erie Chapter

Pat Crawford spends most of her time honoring and thanking others for their service.
From her home base in the Western Lake Erie Chapter, headquartered in Toledo, she
handles the five chapters in the Northern Ohio region as the Regional Volunteer
Services Recognition and Appreciation Lead. If you thought that in this crucial role in the
Volunteer Services Department, Pat seems to have volunteering in her blood, (pun
intended) you’d be right! And she passed down that heart to serve to her sons: her
eldest was Red Cross trained in water survival, first aid/CPR and was a lifeguard, and
her youngest is a law enforcement officer in Findlay. 

Like many who volunteer, Pat has a Red Cross story. 

Pat’s oldest son and his family moved to Louisiana. When Katrina hit, their home
experienced extensive damage, and they had to come back to Ohio for awhile. Pat will
be forever grateful for the tremendous support the family received from the Red Cross.
Beyond that, Pat appreciates what the Red Cross does for our military.

“I have many family members and friends that were and still are in the military. I know
what the Red Cross does to help our servicemen and women and their families,” she
said. 

Pat’s volunteer experience started many years ago. She was a front desk receptionist
and a TeleCare call receiver. She was later “hired” by AmeriCorps to serve a year at the
Red Cross, but stayed on for four years, starting first in the Disaster Services office and
then moving to other areas like the Pillowcase Project and educational classes. After
her last AmeriCorps year, she retired and became a full-time volunteer for the Red
Cross. 

Volunteers Pat Crawford and Gareth Loboschefski catch up at a volunteer recognition event

What Pat loves most about her job as the Volunteer Services Recognition and
Appreciation Lead is expressing gratitude for the hard work of the many volunteers
throughout the regions’ five chapters.

“I feel it is very important to let volunteers know that they are appreciated and supported
for what they do,“ Pat said. “I feel really good when a volunteer wins a gift card or
receives a Red Cross item and they take the time to tell you how much they appreciate
it.”

While it may be the little things that Pat finds rewarding, she has one story in particular
that exemplifies the powerful life-changing and lifesaving impact volunteering can make.

One day, way back when she worked the phones, she received a call from a woman
who could not get in touch with one of her older female clients. “We called the police
and fire to do a wellness check on this person, because her daughter, who lived out of
town, hadn’t spoken to her since Saturday, and it was now Monday,” Pat shared. 

Pat called emergency responders who broke into the house and found the woman
unresponsive, but thankfully alive. When Pat went to visit the client in the hospital, the
grateful woman said, “you saved my life” — a comment she still gets goosebumps
about.

One of Pat’s dreams, and something she worked over two years to accomplish was to
get the Nurses Pin awarded at the Recognition and Appreciation Events. That dream
came true for Pat in 2023 and will continue every year. “They are special pins that have
numbers that are assigned to the volunteer nurse, and records of these pins are kept in
the archives in Washington, D.C.,” said Pat.

Pat Crawford, who spends much of her time honoring others for their volunteer work, is
a true example herself of what it means to be a Red Cross volunteer.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Tragedy often inspires charity

By J.D. Brink, American Red Cross volunteer

Pauline Skaff first volunteered for the Red Cross the week of 9/11.

Like many people after that tragically fateful day, she felt the need to do something. And she has been doing it for 22 years now. More impressive than that, she is 94 years old.

Pauline Skaff, Red Cross volunteer, 2008

“People were lined up around the block,” Pauline said, describing the scene at the Red Cross the week following the September 11th terrorist attacks. Obviously, she wasn’t the only person motivated to help her fellow Americans. “But I didn’t know if they were going to let me do it. She really put me through the ringer,” Pauline said of the then manager of Toledo’s Executive Parkway location.

Volunteering is not an automatic process. The Red Cross vigorously screens their volunteers. Being trusted with the public’s blood and private information is a high bar to pass.

Five more volunteers started at the same time she did. And Pauline is the only one still there every week, like clockwork. “I’ve outlasted them all,” she said proudly.

Pauline Skaff works the reception desk every Tuesday, checking people in to donate blood. She gave up her usual Thursday shift to make room for University of Toledo medical students who wanted to volunteer during the COVID-19 pandemic. She stands ready to pick up that slack again, though, whenever they may need her.

And she hasn’t just worked the desk these many years.

“I don’t know how many gallons I’ve given all together.” But Pauline does know that she has pins marking her 2 gallon, 4 gallon, and 8 gallon accomplishments. “My doctor doesn’t want me to give anymore though. I guess being 94, that’s a good idea,” she laughed.

She also had to think about how many jobs she’s retired from. Before becoming a dedicated Red Cross volunteer, she worked at the University of Toledo bookstore for eight years. One day after that, her daughter asked her to temp for one day as a receptionist at the WLQR radio station. She worked there for seven more years. “The last job I retired from was at the Board of Elections,” she said, where she oversaw absentee ballots, especially for overseas military voters. It seems service has always been a part of Pauline Skaff’s life.

Posted by Ryan Lang, Red Cross board member and volunteer

Using her spare time to give back to our community

By Sam Pudelski, American Red Cross volunteer

When Jenn Mayfield found herself with some extra time and a need to complete community service to graduate with her degree in IT, she immediately thought of the American Red Cross. “I know the Red Cross and the reputation of blood services and how [they help] so many people with blood products,” she said.

A little over a year ago, she began volunteering with the Red Cross Northern Ohio Region as a volunteer candidate screener. In this role, screeners speak with people who have signed up to volunteer with the Red Cross to help place them in a role that not only fits the candidate’s interests and skills, but also is a good fit within the organization. It also allows her to volunteer after work in the evenings and on weekends since it is a remote position. Jenn enjoys the role because she loves to volunteer and connect with people. “I know that every time I talk with someone on the phone or answer someone’s question, I feel like I’m contributing in a positive way.”

In addition to her role as a volunteer candidate screener, she decided to start a second role with Red Cross headquarters in the department of public inquiry in July 2022. Not only did it allow her to further her passion for volunteering, but she also learned more about the services the Red Cross provides internationally and here at home. With the public inquiry team, Jenn helps answer questions, inquiries, complaints and comments from the public. Since this role also is remote, she fits in volunteering as her schedule allows.

Jenn looks at her opportunity to volunteer as a way to do something rewarding with some of her free time. In addition to her two permanent volunteer roles, she checks the Red Cross Volunteer Connection portal for other opportunities to give back. In fact, she recently volunteered at the Dominion Preparedness Day on April 1st. It was her first volunteer event, and she brought her fiancée as well. In addition to volunteering, she gives back by donating blood whenever she can.  Jenn truly believes that every little bit can help our communities, “even an hour a day or a couple hours a week can make a big impact.”

To all of those who are thinking of the Red Cross, Jenn can’t recommend it enough. As a part of the volunteer services team, she knows firsthand there are tons of different roles across the system that can fit for various interests and skills. In Northern Ohio, there are plenty of opportunities that allow individuals to volunteer when it fits their schedule, offering both in person or remote roles. “Honestly, there’s something for everybody. There’s a volunteer role for everyone.” To learn more about current volunteer opportunities in Northern Ohio, visit us here.

Posted by Ryan Lang, Red Cross board member and volunteer

With the U.S. Air Force and Red Cross, Cynthia Skidmore knows the power of being part of a team

By Tim Poe, American Red Cross volunteer

Cynthia Skidmore climbed on a tank and felt at home. A U.S. Air Force veteran and military family member, Cynthia had recently volunteered with the American Red Cross as a member of the Service to the Armed Forces (SAF) team. While assisting at a military family picnic, she climbed the tank, saw the families, remembered the times she and her husband served when their children were young, and thought, “This is awesome!” She wanted to keep helping, to reach as many as possible, and knew the effectiveness of the Red Cross’ SAF team in assisting military service members, veterans and their families.

Cynthia Skidmore, Red Cross volunteer

After an exceptional Air Force career, Cynthia left in 2007 to focus on raising their five children while her husband, who was deployed in Saudi Arabia during 9/11, continued to serve. He retired from the Air Force in 2018 after 25 years, and her son Josh joined about the same time. Following the pandemic and her children becoming young adults, Cynthia, who has always been driven and full of purpose —“Going 90 MPH with [her] hair on fire”— found the house empty, felt lost and wanted to help others.

The Red Cross came to mind. Cynthia knew the tremendous feats a dedicated team can accomplish and the feeling of doing something bigger than oneself. She began volunteering with the Greater Akron and the Mahoning Valley chapter in 2022 and quickly made an impact.

Cynthia brings extraordinary skills and experience to the Red Cross. Having taught chemical warfare classes and focusing on disaster management while in the Air Force, she is skilled in public speaking and understands many elements of being in an armed forces family, as a veteran, spouse, mother, daughter and granddaughter.

Cynthia’s father, who recently passed away, helped inspire her sense of purpose and drive. A U.S. Navy veteran who served during Vietnam, Cynthia’s father was giving and deeply caring, often helping others, and loved Cynthia’s work with the Red Cross, both as a volunteer and blood donor. Her grandfather was also a Navy veteran. Thus, Cynthia continues her family’s tradition of giving.

In our conversation, Cynthia spoke highly of her Red Cross team and how much can be accomplished when people work together to help others. She enjoys being part of such a team and getting things done.

When asked about her favorite volunteer experiences, she said she has many. One that stood out was assisting at a deployment briefing when several volunteers brought in dogs. Cynthia, whose family has four dogs, said the service members’ children lit up upon seeing them. The dogs helped dispel fear, brought peace, normalcy and joy.

Cynthia Skidmore at a Summit County Veterans Stand Down event

Another favorite event is the Summit County Veterans Stand Down, where homeless and displaced veterans interview for jobs, receive haircuts, medical assistance, food, clothing and additional assistance. It is a tremendous help to those who have served and currently need assistance, and Cynthia is looking forward to the next one.

Cynthia also enjoys her regular volunteer work and being able to help, whether in person or being a compassionate voice on a telephone line.

For any veterans considering joining the Red Cross, Cynthia says volunteering is exceptionally rewarding and presents the opportunity to serve others in ways you never imagined. “It’s the next best thing to wearing a uniform,” she said.

For more information on the Red Cross’ Service to the Armed Forces or to volunteer, please visit this link.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

This volunteer donates time, talent and treasure

By Chris Chmura, American Red Cross volunteer

The American Red Cross celebrates the work and support of the hundreds of thousands of volunteers during National Volunteer Week. Red Cross volunteers fulfill many roles from coordinating blood drives, to responding to home fires in the middle of the night, to serving as board members and many more.

Betsy Sterling, left, and Kim Kroh

Betsy Sterling volunteers with the Red Cross of Heartland, Stark and Muskingum Lakes. Betsy met chapter Executive Director Kim Kroh years ago at a charity event called Day of Caring and they have supported each other ever since. 

Betsy is a Tiffany Circle member, current board chair (past 9 years), an every 56-day blood donor, hosts regular blood drives at her company, and a former BASH co-chair (two years in a row).  BASH is an annual fundraiser for the chapter which raised $80,000 in 2022.  Monies raised by this event are used to support the chapter’s work in the local community:

  • Installing free, life-saving smoke alarms
  • Saving lives through health and safety training in CPR/First id/AED & Aquatics Training
  • Providing shelter, clothing, food, comfort & hope to families devastated by home fires
  • Supporting U.S. service men and women during an emergency
  • Supplying critical blood, platelets, and plasma to patients in area hospitals

In 2023, the chapter is combining the BASH fund raiser with the annual Festival of Trees to create a unique event!  https://www.redcross.org/local/ohio/northern-ohio/about-us/news-and-events/events/festival-of-trees.html  

The Tiffany Circle is a close group of people that donates their own personal funds to support the Red Cross.   

Betsy and her family are true believers in giving back to their community.  She is a third-generation member of the Sterling family Beaver Excavating Company.  Community service has played a key role in shaping the long history of community involvement that Beaver Excavating’s ownership and employees have created. Contributions not only include personal time and money, but also have included many donations of construction services, labor, and materials.  

Nationally, the Red Cross has more than 200,000 volunteers, which makes up more than 90 percent of the workforce.  The Heartland, Stark and Muskingum Lakes Chapter is thankful to have humble volunteers like Betsy Sterling.  Her time is extremely valuable because she works in her family business, takes time to volunteer for several charities, and perhaps most importantly is a mom.  

Posted by Ryan Lang, Red Cross board member and volunteer

The family disaster that launched one volunteer into action

By Ryan Lang, Red Cross Board Member and volunteer

Brian Glasscock, Red Cross volunteer

“Being able to see the immediate impact the Red Cross can have when someone’s going through one of their worst experiences – that’s what’s kept me going for the past six years.”

For Brian Glasscock, it was personal when he started volunteering for the American Red Cross. He was still living in California and his family was forced to evacuate their home due to a wildfire. That was the moment Brian decided he wanted to help people in similar situations.

Brian’s been a part of the Disaster Action Team since he began volunteering six years ago. He’s moved up to Coordinator for Summit, Portage, and Medina Counties and serves as the Disaster Response Supervisor for the region.

“When the Red Cross shows up, something is going really quite wrong in someone’s life,” Brian said. He knows – he’s been there and he’s seen the impact the Red Cross can immediately have in those moments. It’s why he does it.

Brian has since found many other perks in his volunteer work. “Being a disaster volunteer with the Red Cross has helped me learn to communicate with diverse groups of people. It has exposed me to the richness of Northeast Ohio,” he said. “Volunteering for the Red Cross has opened up a whole new lens to the community I live in.”

But like many Red Cross volunteers, Brian has a full-time job – one that requires him to travel quite a bit. How can he fit in volunteering on top of everything else? “You can do a shift every weekend, or even every other weekend,” Brian explains. “With the Disaster Action Team, you can do both – have a career and give back to the community by volunteering with the Red Cross.”

To find out how you can volunteer with the Red Cross or other ways to help, click here!

From intern to trusted volunteer

By Doug Bardwell, American Red Cross volunteer

Maria Ford lives in Toledo and is a member of the Northwest Ohio chapter. She has two children; a five- year-old son who keeps her running, and a nineteen-year-old daughter. They love to get out and hike the trails in the woods and enjoy being out in nature. In her spare time, Maria’s starting a collection of teapots.

Maria Ford

She’s been working for the Toledo Municipal Court for seven years now. Presently, she is a supervisor in the Probation department and really enjoys the work. “We’ve got so many good programs going now – it’s a great time to be here.”

Maria started with the Red Cross as part of an internship in connection with her Master’s Degree program through Case Western Reserve University in Cleveland. Able to take the program online, she obtained a Master of Science in Social Administration with a concentration in social work, completing the program during the pandemic. “During the internship, I realized that I enjoyed working with Red Cross so much that I’ve stayed with the organization ever since.”

Presently, she is actively involved as Community Preparedness Coordinator, educating people about home fire prevention. “I also help people get their smoke alarms and plan rallies, working with volunteers and our clients. I also do a bit of DAT (Disaster Action Team) on the side, and I’ve even done some sheltering, which was cool, and I enjoyed that too.”

“Maria has been with us for a number of years now,” says Rachel Hepner, Chapter Executive Director. “She’s been instrumental in making our home fire campaign a success and is a great person to have on board as we get closer to Sound the Alarm.”

When asked about what she would say to someone who’s not sure if they would enjoy being a Red Cross volunteer, Maria says, “Red Cross seems to attract some of the nicest people I’ve ever met, with such big hearts and willing to give back to the community when people may be experiencing the worst time of their life. Being able to be with those people, to love them, and to support them, is really a blessing. If anyone is inclined to give back and help people in their community, the Red Cross has a position for everyone, where you can make a difference.”

Dedicated volunteer of 12 years delivers customer service with a smile

By Ryan Lang, Red Cross Volunteer

What started as more of a convenience for Red Cross volunteer Anita Hicks , quickly became one of the most fulfilling parts of her life.

Anita is one of the hundreds of thousands of volunteers dedicated to the Red Cross Mission and providing an invaluable service to the community. Working at the front desk at the Akron Red Cross headquarters, she spends most of her days answering phones and greeting blood donors, volunteers and others as they walk through the doors, helping them find where they need to go. With her background in customer service, Anita says it was a match made in heaven from the moment she walked through the doors at 501 West Market Street 12 years ago.

Anita Hicks, Red Cross Volunteer

Before that, though, Anita says it was simply the location that drew her in, as the building was within walking distance of her apartment. She was recently retired and needed something to do, so she walked next door. And then, she says, she “immediately fell in love with it.”

Now, after 12 years of walking to work (at least on sunny days), Anita has developed a bond with so many of the blood donors, volunteers and Red Cross staff in the building. “They should be met with the Red Cross standard,” which Anita describes as “120% customer service,” adding, “Nothing beats a smile and a cheerful hello.”

But over the past two years, in dealing with COVID-19 protocols and even shutdowns, it’s been more of a challenge than ever before. The office has been more desolate and for nearly a year and a half, Anita was at home due to pandemic protocols. “I was a fish out of water,” she said of her time away from the office she loves so much.

Today, she’s back in the office two days a week.

“Anita has been a front desk volunteer as long as I can remember, always greeting everyone with a smile and willing to help chip in on any task that needs to be done,” said Rachel D’Attoma, executive director of the Red Cross of Greater Akron and the Mahoning Valley. “She will drive through a snowstorm to get to the building and still be smiling when she arrives.  It is wonderful to have Anita and know that the Red Cross can count on her!”

“It’s just a pleasure. It’s always been a pleasure and it has continued to be a pleasure to be able to give a little bit of myself to someone else.” Anita adds, “I’ve bought into the Red Cross Mission 100%, and it means the world to me to offer my time to the Red Cross.”

Edited by Glenda Bogar, Red Cross volunteer

Man of many talents shares them with the Red Cross

By Christy Peters, American Red Cross Regional Communications Manager

Doug Bardwell was already volunteering to help people in need when he first encountered the American Red Cross. In 1983, Doug and his sons drove to St. Genevieve, Missouri to help during a devastating flood. They stayed in a Red Cross shelter while helping sandbag the town. After that experience, Doug was hooked and decided to become a Red Cross volunteer after he retired.

March 7, 2020. Donelson, Tennessee. Homeowner Linda Bennett tells Red Cross volunteer Doug Bardwell that she can’t thank everyone enough that’s stopped to check on her since the tornado hit. She related to Doug about being sucked through her house when the twister hit. “I felt things hitting me as I was thrown about the house,” said Linda. “When the wind stopped, I went outside, and a neighbor lent me a pair of his shoes. “ Photo by Scott Dalton/American Red Cross

Fast forward several years and Doug has become an integral part of the volunteer team in Northern Ohio. You can’t mention the name “Doug Bardwell” without someone saying how much he has helped them meet the Red Cross mission.

In September 2016, Doug became a communications volunteer in the Northern Ohio Region. His first assignment was a bit of a tall order…photographing and writing about a smoke alarm installation with the Harlem Globetrotters. He continues to contribute articles to the Northern Ohio region blog and takes fantastic photos of many different events whenever needed.

Regional Red Cross CEO Mike Parks and Senior Disaster Program Manager Emily Probst observe, as Harlem Globetrotter Zeus McClurkin installs a smoke alarm in a home in Cleveland

Doug also joined the Disaster Action Team (DAT), which helps residents affected by local fires and severe weather events around northern Ohio.

“The day Doug Bardwell walked into my office was my lucky day,” said Jim McIntyre, Regional Communications Director. “It was OUR lucky day, because Doug has such a broad array of skills he shares so freely, in the Northern Ohio Region and at the national Red Cross level.”

Doug also serves as a lead volunteer for the Volunteer Services department. In that role, he welcomes new volunteers, helps troubleshoot IT issues volunteers may face navigating Volunteer Connection, the online portal for volunteers, as well as writing and publishing the NOH Notables, a weekly wrap-up of local and national Red Cross stories that are published on Volunteer Connection.

March 7, 2020. Nashville, Tennessee. Red Cross volunteer Doug Bardwell listened as (L to R) Machaela , Raniesha, Terriona , and Ray Shawn told stories about all that happened as the tornado hit their home. They are now staying at the Red Cross shelter at Centennial Sportsplex. Photo by Scott Dalton/American Red Cross

In addition to all the support Doug provides the Northern Ohio Region, he also serves as a national communications volunteer. As part of the national Advanced Public Affairs team, Doug has helped manage communications and gather stories and photos for multiple disasters, including the California Camp Fire in 2018, floods in Texas and Louisiana in 2020 and deadly tornadoes in Tennessee in 2021. In fact, anyone clicking around the RedCross.org site will see photos of Doug in action, helping the victims of these various disasters.

Bardwell family

For all the amazing volunteer work Doug has done, his greatest delight is his family. He and his awesome wife have seven children and 19 grandchildren who keep them quite busy! His grandchildren provide never-ending opportunities to attend baseball, basketball, football, soccer, cross country and track and field events. And there’s also marching band, orchestra, jazz band, choral, drama and the list goes on and on. When he’s not busy with family or the Red Cross, he also helps at his church and takes photographs for Properties Magazine.

When asked what he would say to someone looking to volunteer, Doug feels giving back to the community is something everyone should do. “The Red Cross is so big and does so many things, there is bound to be a use for whatever talents and availability you bring with you,” he said. “From volunteering at one blood drive, to sitting at home and making phone calls, there is literally a role for everyone.

Thank you, Doug, for all you do. We are so fortunate to have you as a Red Cross Northern Ohio Region volunteer!