National Volunteer Week Profile: Mark Auburn

By Ryan Lang, American Red Cross board member and volunteer

Volunteer work for the American Red Cross was never really something Mark Auburn considered. Now, 30 years into his service, he says the Red Cross has become a part of who he is.

Mark Auburn, American Red Cross board member and volunteer

“I don’t have a dramatic story, like many volunteers,” Mark said. “For me, it was swimming lessons when I was a kid – that’s where it started.” It was the personal connection that stood out to him. The time volunteers took with the members of his own community really made a
difference to Mark.

Then, when he found out that the majority of the entire organization was volunteers, Mark said he bought-in even more.

“Ninety percent of the people who work for the Red Cross are volunteers. That’s incredible!” And over the course of his 30 years with the Red Cross, Mark has seen those volunteers help people in his own community and around the world. To witness first-hand the reach of the Red Cross has been nothing short of remarkable for Mark.

“One of the huge changes in the Red Cross over my 30 years of volunteering is the sense of relationship between the Red Cross and the community. When I started, we were very locally focused.” Mark has since seen the reach of the Red Cross extend around the world.

Sharing his story with his fellow volunteers is a key part of the Red Cross experience for Mark. “I think it’s important that volunteers talk with other volunteers to learn their individual Red Cross stories.” That’s part of why Mark is looking forward to the upcoming Volunteer Recognition and Appreciation event in Akron.

Mark is not only a volunteer, he’s also a longtime member of the Greater Akron and the Mahoning Valley Chapter Board of Directors. And at 79-years-old, Mark is still going to meetings, face-to-face, to meet and work with fellow board members and other volunteers, all in the name of the Red Cross mission.

The biggest part of that mission is to “alleviate human suffering in the face of emergencies.” Recently, Mark experienced his own health emergency when he was hospitalized with COVID- 19. “I had complications that resulted in an internal bleed,” Mark said.

During his hospital stay Mark suffered a stroke. As a result, he needed six units of blood. “Because of the blood donated by strangers I am able to tell my Red Cross story today. Someone I will never know gave blood because they believe in the mission of the Red Cross, and it saved my life.”

Mark has seen the impact the Red Cross has made in his own life and around the world, and he encourages everyone to find out more about it for themselves. To do so, visit redcross.org.

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week Profile: Monica Bunner

Giving those in need “a hug, a smile, and some hope

By Jim McIntyre, Regional Communications Director

Monica Bunner describes herself as “something of an adrenaline junkie.”

That’s a reasonable explanation for her willingness to go anywhere the American Red Cross is needed following a disaster. She said she’s not a “sit at the desk type of gal,” but needs to be physically involved.

Monica’s volunteer career with the Red Cross began in 2017. She was watching Hurricane Harvey unfold and felt she had to do something. She deployed to Houston to help, but not with the Red Cross. Not that time.

“A cause I already supported also needed help,” she said. That cause was Best Friends Animal Sanctuary. She was stationed at NRG Center, taking care of pets when she saw Red Cross workers helping people who needed shelter, and thought, “If I’m not doing the animals, maybe I can do the people thing.”

When she returned to Northeast Ohio, Monica began training to become a Red Cross disaster responder. She has helped people following home fires, installed smoke alarms, and assisted at fundraising events. And she began to deploy to help people who needed shelter following major disasters, such as flooding in southern Ohio, Hurricane Ian in Florida, and the devastating Maui wildfires in Hawaii.

Red cross volunteers Randy Liang and Monica Bunner in Maui, Hawaii

“I always wanted to make a difference, to work with communities, to give people some direction, a hug and a smile, and some hope.”

Monica has continued training to expand her skills, and now works primarily with community engagement and partnerships, helping the Red Cross connect with other resources to assist people who have been impacted by disasters. She also helps reunite families who are separated during disasters, and she helped establish Red Cross disaster communications in Puerto Rico.

Fluent in Spanish, Monica was born in Buenos Aires, Argentina, and emigrated to the U.S. with her family when she was a child. She worked at NASA’s Lewis Research Center in Cleveland, helping recruit and train women in non-traditional fields like science and engineering, and was on the team that recruited the first female U. S. astronauts.

Following her NASA career, Monica opened a real estate brokerage and a home rehabilitation business, noting how she was one of the first “female flippers.” And she has traveled to El Salvador with a church group to help build homes there.

Monica plans to continue connecting with and helping people in need through the Red Cross for the immediate future but admits the time will come to slow her frenetic pace. “This work is very physically, mentally and spiritually demanding,” she said. But it’s also rewarding. “I love the feeling of just connecting with people,” she said.

The Red Cross relies on more than 265,000 volunteers like Monica Bunner to fulfil its mission, and if you’d like to learn more, visit redcross.org/volunteer.

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week Profile: Tom and Gwen Johnson

They help get Red Cross resources where needed

By Tim Poe, American Red Cross volunteer

A little under six years ago, Tom Johnson decided to help after a disaster, contacted the
American Red Cross, and was soon assisting at a Florida shelter in what would become his first of 18 deployments thus far. A few months later, Tom was heading to the Red Cross’s Heartland, Stark, and Muskingum Lakes (HSML) chapter, when his wife, Gwen, decided she would like to help, too.

Tom and Gwen Johnson

Since then, Tom and Gwen have taken on enough roles to fill this page, but Tom is primarily the logistics lead for the Northern Ohio region, while Gwen helps engage volunteers and forge shelter agreements. In short, they ensure people, supplies, facilities, and vehicles are ready whenever and wherever needed.

They are also responders on the Disaster Action Team (DAT) and help install smoke alarms.

Much of the Red Cross’ ability to quickly, effectively provide assistance -whether during a disaster, supplying blood to hospitals, aiding the U.S. Armed Forces, or other lines of service -is due to volunteers like Tom and Gwen.

Mike Parks, Kim Kroh, Tom and Gwen Johnson

Kim Kroh, Executive Director the HSML chapter, said, “Tom and Gwen have amazing stamina and are some of the most philanthropic people I have ever met. Gwen is one of my Community Volunteer Leaders (CVLs) and has helped me immensely, including archiving the history of seven counties. Tom is always willing to help around the chapter, whether that is loading the Emergency Response Vehicle (ERV) for Hall of Fame activities, volunteering at our fundraising events , or reaching high places (Tom is super tall). It is a blessing to have Tom and Gwen representing the HSML chapter, and an honor to call them my friends.”

Tom and Gwen bring a lifetime of experience to the Red Cross. In addition to raising two
children, Tom worked in telecommunications for 40 years; Gwen most recently worked in retail. They have three grandchildren, enjoy traveling, hiking, and animal watching.

Being creative, lifetime learners, they have continued to hone skills and explore new avenues as Red Cross volunteers. While Tom had known about several Red Cross services, including being assisted when he was in the service and his father passed, he was still surprised how many opportunities and classes the Red Cross offers. (Another of Tom’s roles is helping at the Ohio Western Reserve National Cemetery).

It is a good fit for them. Tom and Gwen both like to remain busy. It is one of the things Tom enjoys about logistics, especially during deployment, as the days are filled with activity. Gwen enjoys talking with and helping people, although she jokes part of her job is sending them away (on deployments).

While Tom and Gwen modestly describe themselves as being “behind the scenes,” joining to help rather than receive pats on the back, they have seen the positive effects of their work: a young lady hugging a blanket other HSML volunteers had sewn, saying she will cherish it forever; an older woman who couldn’t believe they travelled 90 minutes at night to help just her; a shelter resident initially nervous being around others developing friendships; the appreciation of having someone listen and help after losing their homes.

They have also met a lot of nice people, enjoy the diverse experience and perspectives of their fellow Red Cross members, and being able to help when it is most needed.

For anyone considering becoming a Red Cross volunteer, Tom and Gwen point to the many opportunities, the ability to discover new perspectives and see the world differently, the enjoyment, the friendships, and even the T-shirts. And if you join in the HSML chapter, they will likely be among those helping you begin.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Wreaths Across America – honoring veterans at Toledo Memorial Park Cemetery

By Ryan Lang, American Red Cross board member and volunteer

Photo credit Kathryn Dean, Red Cross volunteer

This past weekend, the American Red Cross of Northern Ohio assisted with the national program Wreaths Across America at the Ohio Western Reserve National Cemetery in Seville and Toledo Memorial Park Cemetery and Mausoleum in Sylvania, Ohio.

The annual program remembers and honors our fallen heroes at national cemeteries across the country by placing wreaths on veteran headstones on a certain day in December. The program’s been around since 2007, about 15 years after the first wreaths were donated to honor veterans buried at Arlington National Cemetery. Not long after, others showed interest in expanding the effort throughout the country.

Red Cross volunteer Nasir laying a wreath – Photo Credit Dawn Henderson

Volunteers from the Red Cross were providing material support for the services Saturday afternoon, along with the Boy Scouts of America. The mild weather helped boost the turnout for attendees and for volunteers.

Chad Holeko, Commander with the 180th Fighter Wing of the Ohio Air National Guard was this year’s keynote speaker. He invoked President John F. Kennedy during his speech, noting that it is not the words we choose to honor our military veterans, but the actions.

Red Cross volunteers at Wreaths Across America event in Toledo – Photo Dawn Henderson

After a brief remembrance ceremony, volunteers laid roughly 7,000 wreaths on the graves of fallen servicemen and women.

The Red Cross supports members of the military, veterans and their families in a variety of ways through our Service to the Armed Forces program. Volunteers from the Northern Ohio Region have been providing support for Wreaths Across America for several years. View photos from this year’s event here.

Posted by Ryan Lang, Red Cross board member and volunteer

Number of lives saved tops 2,000

Through the work of our dedicated American Red Cross volunteers and partners, we have now saved more than 2,000 lives through our Home Fire Campaign. More than one-third of those are children.

Home fires are this country’s deadliest and most frequent type of disaster. Seven people in the U.S. lose their lives to a fire in their home every day.

Because of these tragic statistics, the Red Cross launched its Home Fire Campaign to reduce home fire- related deaths and injuries. Since its start in 2014, the campaign is credited with helping save 2,002 lives as of the end of November, 2023.

As part of the Home Fire Campaign, the Red Cross works with local partners to install free smoke alarms and share fire safety information with families. Through the support of our community partners and dedicated volunteers, the campaign has installed 2.7 million smoke alarms and helped to make 1.1 million homes safer.

Long before the launch of the national home fire campaign, the Northern Ohio Region was installing smoke alarms in homes locally. The effort began in the city of Cleveland in 1992, when businessperson and philanthropist Sam Miller joined with other civic leaders, the Cleveland Fire Department, and the Red Cross to reduce fire fatalities through installing smoke alarms and teaching fire safety.

More than 225,000 smoke alarms have been installed by the Red Cross and its partners in Northern Ohio, and 21 of the 2,002 lives that have been saved were in this region.

If you need smoke alarms in your home, visit our regional Home Fire Campaign page.

Posted by Ryan Lang, Red Cross board member and volunteer

Corporate leader sees results, lends his time and experience

By Eilene E. Guy, American Red Cross Volunteer

Jim Wilkins has responsibilities 24/7 as senior vice president for health, environment, safety and security at Marathon Petroleum headquarters in Findlay.

So how can he — why does he — carve out time to volunteer for the American Red Cross?

“When (Marathon has) an incident or experiences a natural disaster, my team provides critical assets, expertise and personnel during our response, which can include supporting our employees and their families with food, housing, supplies and fuel,” Jim said. “Some of my most rewarding experiences with the company have been on scene, supporting recovery after (hurricanes) Katrina and Ian.”

He’s seen first-hand what Red Cross does in the wake of disasters, whether natural or human-related. Volunteers rally to provide shelter, food, financial assistance for immediate needs, and health and mental health support.

“Our company has had a close relationship with the Red Cross,” Jim said. “We donate money to the Red Cross. . . . We see the results of what they do.”

Jim volunteers as co-chair of Marathon’s veterans’ network, where he learned how Red Crossers can serve the U.S. military, active and retired, and their families. And, of course, “I always thought of Red Cross as blood.”

During the upswing of the COVID pandemic, he agreed to join the volunteer ranks of the North Central Ohio chapter.

“Jim is a vital member of our board of directors, offering his leadership, guidance and experience to help our team deliver the Red Cross mission,” said the chapter’s executive director Todd James.

“Along with his personal passion for our work, Jim has also helped build on our strong partnership with Marathon Petroleum Corporation, creating even more opportunities for our teams to work together to serve those who need Red Cross services.”

Jim takes any opportunity he can to “tout all the great services offered by Red Cross” But he often finds it’s not necessary “since Red Cross is like Coke: Everybody recognizes the brand. It sells itself.”

The rewards of volunteering have certainly sold themselves to Jim. He’s currently the board vice president and head of the philanthropy committee.

“Our chapter is fortunate to have Jim on our leadership team and we truly appreciate his service,” Todd said.

During National Volunteer Week, the Red Cross salutes its more than 275,000 volunteers who respond to disasters, support our armed forces, teach health, safety and disaster preparedness classes, augment the blood collection staff, and educate youth and adults about International Humanitarian Law.

To explore the many flexible volunteer opportunities Red Cross has to offer, visit redcross.org/volunteer.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Tragedy often inspires charity

By J.D. Brink, American Red Cross volunteer

Pauline Skaff first volunteered for the Red Cross the week of 9/11.

Like many people after that tragically fateful day, she felt the need to do something. And she has been doing it for 22 years now. More impressive than that, she is 94 years old.

Pauline Skaff, Red Cross volunteer, 2008

“People were lined up around the block,” Pauline said, describing the scene at the Red Cross the week following the September 11th terrorist attacks. Obviously, she wasn’t the only person motivated to help her fellow Americans. “But I didn’t know if they were going to let me do it. She really put me through the ringer,” Pauline said of the then manager of Toledo’s Executive Parkway location.

Volunteering is not an automatic process. The Red Cross vigorously screens their volunteers. Being trusted with the public’s blood and private information is a high bar to pass.

Five more volunteers started at the same time she did. And Pauline is the only one still there every week, like clockwork. “I’ve outlasted them all,” she said proudly.

Pauline Skaff works the reception desk every Tuesday, checking people in to donate blood. She gave up her usual Thursday shift to make room for University of Toledo medical students who wanted to volunteer during the COVID-19 pandemic. She stands ready to pick up that slack again, though, whenever they may need her.

And she hasn’t just worked the desk these many years.

“I don’t know how many gallons I’ve given all together.” But Pauline does know that she has pins marking her 2 gallon, 4 gallon, and 8 gallon accomplishments. “My doctor doesn’t want me to give anymore though. I guess being 94, that’s a good idea,” she laughed.

She also had to think about how many jobs she’s retired from. Before becoming a dedicated Red Cross volunteer, she worked at the University of Toledo bookstore for eight years. One day after that, her daughter asked her to temp for one day as a receptionist at the WLQR radio station. She worked there for seven more years. “The last job I retired from was at the Board of Elections,” she said, where she oversaw absentee ballots, especially for overseas military voters. It seems service has always been a part of Pauline Skaff’s life.

Posted by Ryan Lang, Red Cross board member and volunteer

This volunteer donates time, talent and treasure

By Chris Chmura, American Red Cross volunteer

The American Red Cross celebrates the work and support of the hundreds of thousands of volunteers during National Volunteer Week. Red Cross volunteers fulfill many roles from coordinating blood drives, to responding to home fires in the middle of the night, to serving as board members and many more.

Betsy Sterling, left, and Kim Kroh

Betsy Sterling volunteers with the Red Cross of Heartland, Stark and Muskingum Lakes. Betsy met chapter Executive Director Kim Kroh years ago at a charity event called Day of Caring and they have supported each other ever since. 

Betsy is a Tiffany Circle member, current board chair (past 9 years), an every 56-day blood donor, hosts regular blood drives at her company, and a former BASH co-chair (two years in a row).  BASH is an annual fundraiser for the chapter which raised $80,000 in 2022.  Monies raised by this event are used to support the chapter’s work in the local community:

  • Installing free, life-saving smoke alarms
  • Saving lives through health and safety training in CPR/First id/AED & Aquatics Training
  • Providing shelter, clothing, food, comfort & hope to families devastated by home fires
  • Supporting U.S. service men and women during an emergency
  • Supplying critical blood, platelets, and plasma to patients in area hospitals

In 2023, the chapter is combining the BASH fund raiser with the annual Festival of Trees to create a unique event!  https://www.redcross.org/local/ohio/northern-ohio/about-us/news-and-events/events/festival-of-trees.html  

The Tiffany Circle is a close group of people that donates their own personal funds to support the Red Cross.   

Betsy and her family are true believers in giving back to their community.  She is a third-generation member of the Sterling family Beaver Excavating Company.  Community service has played a key role in shaping the long history of community involvement that Beaver Excavating’s ownership and employees have created. Contributions not only include personal time and money, but also have included many donations of construction services, labor, and materials.  

Nationally, the Red Cross has more than 200,000 volunteers, which makes up more than 90 percent of the workforce.  The Heartland, Stark and Muskingum Lakes Chapter is thankful to have humble volunteers like Betsy Sterling.  Her time is extremely valuable because she works in her family business, takes time to volunteer for several charities, and perhaps most importantly is a mom.  

Posted by Ryan Lang, Red Cross board member and volunteer

From disaster volunteer to engagement coordinator to mascot

Chris Gearig takes on a multifaceted role in her chapter

By Doug Bardwell, Red Cross volunteer

Christine Gearig hails from Wauseon, Ohio, about 45 minutes due west of the Toledo
office of the American Red Cross’ Western Lake Erie Chapter (WLE). Having lived there
for 30 years, she’s used to the driving to the Toledo office, where she goes at least
twice a week.

Christine Gearig, Red Cross volunteer

She and a partner take turns as Disaster Action Team (DAT) supervisor and associate (SV and SA) responding to calls from fire departments for seriously damaged homes.

“One case always sticks out from the many cases we’ve been called to. It was a totally devastated home, and we were talking to this huge man, who had lost everything,” recalled Chris. “The more we talked, the more the realization crept in that he had lost it all, and tears began to well up in his eyes. I’d never seen such a large man in tears before, but we realized everyone handles grief differently.”

Chris also serves as the chapter’s Disaster Workforce Engagement (DWE) coordinator. She has created a newsletter for updates on training, recognition, and whatever else is timely for the month.

Apart from the Red Cross, Chris keeps active with two grown daughters, five
grandchildren, and one great-grandson. Add one cat, and they all keep her young.

After retiring, while watching TV, she looked at coverage of a national disaster and saw
Red Cross volunteers comforting the victims amid the destruction. She thought to
herself, “Well, I could do that. I love talking to people and being with people, so it
seemed like it would be the perfect match.” She went online, where to sign up,
and completed her application.

Chris Gearig distributing gifts

“Chris has been an invaluable asset to the WLE chapter,” said Deb Pressley, Disaster
Program manager. “She has taken on various roles for us, including DAT SV, DWE
coordinator, Mass Care Sheltering SA – and has most recently agreed to be our Pedro
the Penguin mascot! When Chris commits to something, I know I can depend on her
to do it thoroughly. She is dedicated, even committing to her duties while out of
town. She asks good questions and brings new ideas, especially to her role as DWE
coordinator. I really appreciate Chris and all that she brings to our team!”

When asked what she would tell someone looking for volunteer work, Chris said, “I
would tell them just to come aboard; it’s not like a permanent commitment, but just try it
out. A good friend, who is also retired, said she didn’t want to commit as much time as I
did, but she came aboard and is now a Blood Drive ambassador, working occasional
drives.”

To explore all the ways Red Cross enables you to help others, start your volunteer
exploration by clicking here
.

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

As disasters increase, mental health support is critical

On World Mental Health Day please consider volunteering with the Red Cross

By Tim Poe, American Red Cross volunteer

October 10th is World Mental Health Day, which seeks to raise awareness of mental health issues around the world and to mobilize efforts in its support. This year’s theme is, “Make mental health and well-being for all a global priority.” This universality and humanity are part of the American Red Cross’s mission, and in my various capacities as a volunteer, I have glimpsed how needed and effective Red Cross mental health services are.

September 18, 2001. Arlington, Virginia. The Pentagon. Photo by Hector Emanuel/American Red Cross

As we deal with climate change, disasters of increasing frequency and severity, public health emergencies, and other issues, mental health is vital. And professional mental health is especially effective after a major disaster, as we are currently seeing in the aftermath of
Hurricanes Ian and Fiona.

Following a major disaster, Red Cross disaster mental health workers work in shelters and the community to help promote resiliency and good coping skills. They meet with people in need of short-term psychological care to help reduce stress and provide tools to cope. They can also help connect people with resources in the community for longer-term care when needed. Additional mental health professionals provide on-call phone support to those impacted as well as first responders.

Using Hurricane Ian as a recent example, on October 4th, a week after the hurricane made landfall, more than 2,000 people sought refuge in nearly 20 Red Cross and partner shelters across Florida. And to give scope of the tens of thousands in need of assistance, 142,000 meals were provided that day. Mental health professionals are part of a Red Cross team of over 1,500 currently supporting relief efforts in the area.

Northern Ohio volunteers Arden Tohill and Deb Day delivered hot meals yesterday in Cape Coral, FLA. They are traveling with Colorado volunteer Larry Ralston in the Emergency Response Vehicle that is normally used to respond to disasters in the Akron area. It’s one of nearly 120 ERVs being used to deliver food, water and relief supplies to the residents who have lost so much because of Hurricane Ian. 112,000 meals were provided yesterday alone, thanks to our partners with Southern Baptist Disaster Relief.

Other disasters, like home fires, also seriously impact mental health. Each day, the Northern Ohio Disaster Response team assists with comfort and caring as well as ensuring those aided have food, shelter, and medicine. When further mental health assistance is needed, they work to provide it, and mental health professionals are a key part of the team.

As we reported last month, additional mental health volunteers are needed. Those eligible include currently licensed mental health professionals, current school psychologists and school counselors, current psychiatric nurses, and retired mental health professionals.

Gail Wernick, Regional Volunteer Services Officer, shared the need for mental health
professionals to volunteer with the Red Cross in Northern Ohio, “Every day, the Red Cross sees the heartbreak of people coping with the effects of natural disasters. The need for compassionate volunteers has never been greater. This October, in recognition of World Mental Health Day, we invite licensed mental health providers to join us to volunteer. You will use your professional skills to deliver mental health support, so others don’t have to face tough times alone.” To get started, visit www.redcross.org/volunteer.

The World Health Organization has more on World Mental Health Day here.

The Northern Ohio regional Red Cross site has links to explore volunteer opportunities, provide financial support, and give blood.