National Volunteer Week Profile: Tom and Gwen Johnson

They help get Red Cross resources where needed

By Tim Poe, American Red Cross volunteer

A little under six years ago, Tom Johnson decided to help after a disaster, contacted the
American Red Cross, and was soon assisting at a Florida shelter in what would become his first of 18 deployments thus far. A few months later, Tom was heading to the Red Cross’s Heartland, Stark, and Muskingum Lakes (HSML) chapter, when his wife, Gwen, decided she would like to help, too.

Tom and Gwen Johnson

Since then, Tom and Gwen have taken on enough roles to fill this page, but Tom is primarily the logistics lead for the Northern Ohio region, while Gwen helps engage volunteers and forge shelter agreements. In short, they ensure people, supplies, facilities, and vehicles are ready whenever and wherever needed.

They are also responders on the Disaster Action Team (DAT) and help install smoke alarms.

Much of the Red Cross’ ability to quickly, effectively provide assistance -whether during a disaster, supplying blood to hospitals, aiding the U.S. Armed Forces, or other lines of service -is due to volunteers like Tom and Gwen.

Mike Parks, Kim Kroh, Tom and Gwen Johnson

Kim Kroh, Executive Director the HSML chapter, said, “Tom and Gwen have amazing stamina and are some of the most philanthropic people I have ever met. Gwen is one of my Community Volunteer Leaders (CVLs) and has helped me immensely, including archiving the history of seven counties. Tom is always willing to help around the chapter, whether that is loading the Emergency Response Vehicle (ERV) for Hall of Fame activities, volunteering at our fundraising events , or reaching high places (Tom is super tall). It is a blessing to have Tom and Gwen representing the HSML chapter, and an honor to call them my friends.”

Tom and Gwen bring a lifetime of experience to the Red Cross. In addition to raising two
children, Tom worked in telecommunications for 40 years; Gwen most recently worked in retail. They have three grandchildren, enjoy traveling, hiking, and animal watching.

Being creative, lifetime learners, they have continued to hone skills and explore new avenues as Red Cross volunteers. While Tom had known about several Red Cross services, including being assisted when he was in the service and his father passed, he was still surprised how many opportunities and classes the Red Cross offers. (Another of Tom’s roles is helping at the Ohio Western Reserve National Cemetery).

It is a good fit for them. Tom and Gwen both like to remain busy. It is one of the things Tom enjoys about logistics, especially during deployment, as the days are filled with activity. Gwen enjoys talking with and helping people, although she jokes part of her job is sending them away (on deployments).

While Tom and Gwen modestly describe themselves as being “behind the scenes,” joining to help rather than receive pats on the back, they have seen the positive effects of their work: a young lady hugging a blanket other HSML volunteers had sewn, saying she will cherish it forever; an older woman who couldn’t believe they travelled 90 minutes at night to help just her; a shelter resident initially nervous being around others developing friendships; the appreciation of having someone listen and help after losing their homes.

They have also met a lot of nice people, enjoy the diverse experience and perspectives of their fellow Red Cross members, and being able to help when it is most needed.

For anyone considering becoming a Red Cross volunteer, Tom and Gwen point to the many opportunities, the ability to discover new perspectives and see the world differently, the enjoyment, the friendships, and even the T-shirts. And if you join in the HSML chapter, they will likely be among those helping you begin.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Helping all family members, human and pet, after a disaster

By Tim Poe, American Red Cross volunteer

“We found a cat!” I was descending a stairwell, having spent the day assisting those impacted by a multi-family fire, when a firefighter and police officer rushed in. They had found someone’s pet, soot-covered, but alive. Reaching out to the family so they could contact the fire department about their pet is among my favorite American Red Cross experiences. I’ve also seen how much animal family members mean during times of crisis, whether helping recover from tragedy or mourning their loss.

Over the past year, the Red Cross Northern Ohio Region has improved its ability to ensure pets are included when assisting families after a disaster. Megan Sylvester, Regional Recovery Manager for the Red Cross, has led this initiative.

Megan Sylvester, Regional Recovery Manager for the Red Cross

Megan, who has a zoology degree and extensive experience caring for and working with animals–including having “two rescue pitties and a shepherd” of her own–realized the need for improved pet care after responding to a home fire in which three cats died. When asked what the family could do with the bodies, she did not have an immediate answer. She knew pets are important family members that bring joy and comfort to our lives, and that the issue had to be addressed.

The efforts are having tremendous results. In January alone, the Northern Ohio Disaster
Assistance Team (DAT) responded to 121 events, aided 454 people (330 adults and 124 children) and 226 household pets, including seven emotional support and three service animals. Most were dogs and cats, but there were also small mammals, lizards, and a bird.

Building partnerships has been key in this effort. These include Neighborhood Pets Outreach & Resource Center, which helps people of all income levels care for their pets, Berea ARF, a no-time-limit animal rescue, and Faithful Companion, which provides service after a pet has died.

Megan Sylvester, with the Central California Animal Disaster Team

These partners help ensure families recovering from a disaster have resources for pet food, bedding and, when needed, services to take care of their pet’s remains.

In addition to her local efforts, Megan said that nationally, the Red Cross now has a household pet program. Sadly, people have perished in large disasters because they did not want to leave their pets behind. There were no pet shelters, so they did not evacuate. The national household pet program is meant to address this issue.

Megan helped the national effort while aiding families impacted by California floods, where she saw how greatly pets helped those recovering from disaster as well as Red Cross members.

Working as a pet liaison, she helped coordinate Red Cross efforts with those of humane
societies, the ASPCA, animal control and shelter organizations, veterinarians, a pet groomer, and therapy dogs (pet visitation is also an important part of the Red Cross’s Services to the Armed Forces).

“Walking a dog brings a little bit of normalcy,” Megan said. “helping both human and animal.” She also spoke of a young girl who was comforted by keeping her pet fish nearby. Overall, the pets brought, “A little sunshine during rainy days.”

Tips on including pets in your disaster preparedness plans are available here. The Red Cross also offers an online Cat & Dog First Aid training course and a pet first aid app.

Posted by Ryan Lang, Red Cross board member and volunteer

2023 trends: Red Cross responds to growing disaster-driven humanitarian needs

Donate on GivingTuesday or give blood during the holidays to help for future crises

Randy Liang and Monica Bunner, volunteers from Greater Akron and the Mahoning Valley responded to wildfires in Hawaii

In 2023, extreme disasters took a devastating toll on people in the U.S. who turned to the American Red Cross for help coping with a record number of billion-dollar disasters.

So far this year, an all-time high of 25 separate billion-dollar disasters ravaged communities across the country, and more than 170 disaster workers from the Northern Ohio Region responded. They deployed to help people affected by extreme weather disasters such as:
 January tornadoes in Georgia, Alabama and Mississippi
 Flooding caused by an atmospheric river in California in March
 April flooding in Florida
 Tornadoes in Missouri and Arkansas in April
 Typhoon Mawar in Guam in May
 Catastrophic flooding in Vermont in July
 Southern California flooding in the wake of Tropical Storm Hillary in August
 Wildfires fueled by prolonged drought conditions in Hawaii in August
 Hurricane Idalia in Florida in August
 Hurricane Lee in New England in September

Red Cross volunteer Jeff Mann of Heartland, Stark and Muskingum Lakes deployed to Guam in response to Typhoon Mawar in May

Volunteers from Northern Ohio also responded to disasters in our own communities, including:
 The train derailment and chemical burn in East Palestine in February
 The largest shelter operation in Northern Ohio since 2004 following an apartment fire in East Cleveland
 August flooding in several north central Ohio counties
 Multi-family fires in Akron, Uhrichsville, and Maumee

Robert Gee, a resident of East Palestine, stayed in a Red Cross shelter after a train derailment there in February

In addition, families sweltered in the nation’s hottest summer on record. And back-to-back disasters led to a series of blood drive cancellations, which further strained the national Red Cross blood supply that was already dwindling from summer travel and back-to-school activities.

“Increasing extreme disasters are causing more humanitarian needs for families in Northern Ohio and across the country,” Mike Parks, Regional CEO of the Red Cross of Northern Ohio, said. “This holiday season, please remember those who need support in the face of emergencies — and join us to provide care and comfort by making a financial donation or by giving blood or platelets.”

Help on GivingTuesday and during the holidays by visiting redcross.org to make a financial donation or an appointment to give blood or platelets. Individuals can also register for volunteer opportunities.

 Volunteers from Northeast Ohio helped feed and shelter more than 130 residents for six nights after fire forced them to flee their apartment building in East Cleveland

RESPONDING TO ADDITIONAL EMERGING NEEDS Beyond extreme disasters, people stepped up through the Red Cross to address other emerging needs for communities, including:
BLOOD DONATIONS: As the nation’s largest blood supplier, the Red Cross is grateful for the millions of donors who rolled up a sleeve throughout the year for patients in need. To further improve people’s health outcomes, the Red Cross has been working with community partners to introduce blood donation to a new and more diverse generation of blood donors — which is critical to ensuring that a reliable blood supply is available to the 1 in 7 hospital patients who need a lifesaving blood transfusion.
LIFESAVING TRAINING: This year, the Red Cross expanded its training to empower people to act during current-day crises — which is vital considering that nearly half of U.S. adults report being unprepared to respond to a medical emergency. This included launching the new “Until Help Arrives” online training course last spring for opioid overdoses, severe bleeding, cardiac arrest and choking emergencies, and partnering with professional sports leagues through the Smart Heart Sports Coalition to help prevent tragedies among student athletes by offering CPR training and increasing access to AEDs.
MILITARY FAMILIES: Red Cross workers helped service members on U.S. military installations and deployment sites worldwide — including in Europe, the Middle East and Southeast Asia. As part of our support this year, Red Cross volunteers delivered emergency communications messages connecting more than 87,000 service members with their loved ones during times of family need, while also engaging members in morale and wellness activities during deployments.
INTERNATIONAL: As part of the world’s largest humanitarian network, the American Red Cross supported international response efforts to disasters such as this year’s massive earthquakes in Türkiye and Syria, the drought and hunger crisis in Africa, and flooding in Pakistan and Bangladesh. This has included providing millions in cash assistance, food, shelter, basic supplies, medical care and mental health services. As devastating conflicts persist in other areas of the world, the global Red Cross Movement continues to provide aid for people suffering, including those in Ukraine and in Israel and Gaza, as part of its neutral, humanitarian mission.

Visit https://www.redcross.org/local/ohio/northern-ohio/ways-to-donate/local-giving.html for more information about how the Red Cross helped people throughout the Northern Ohio Region in 2023.

About Our Regional Holiday Supporters: 
The Red Cross is grateful for corporate partners who contribute to our Holiday Campaign. They include Westfield. Thanks to their generosity and that of other supporters, the Red Cross is able to bring help and hope to people in need.

Posted by Ryan Lang, Red Cross board member and volunteer

Red Cross issues call for volunteers

Help needed as winter increases the risk of home fires
Support also needed for Red Cross Blood Program

Winter weather has arrived and with it an increase in the number of home fires. The American Red Cross of Northern Ohio is recruiting new volunteers to help respond to these local emergencies by supporting people in their time of greatest need.

Nationally, the Red Cross has already responded to more than1,900 home fires since 2022 began, providing assistance to more than 6,500 people. In the Northern Ohio Region, trained Red Cross Disaster Action Team (DAT) members have responded to 60 home fires so far this year, helping 215 people impacted by a fire in their home.

LOCAL RESPONSE HELP NEEDED DAT volunteers help families with their immediate needs after a fire in their home and offer support during a very difficult time. As a DAT team member, you will provide emotional support, access to financial assistance and information to help families begin to recover. DAT team members respond to emergencies to provide immediate compassion and care. Training will be provided.

Home Fire Response

“Our Red Cross volunteers support their community and neighbors in need each and every day by responding to local emergencies,” said Mike Parks, Regional CEO, American Red Cross of Northern Ohio. “We need more help so no one faces this heartbreaking situation alone.”

Ruth Davidson Gordon – Red Cross Volunteer Blood Donor Ambassador

BLOOD SERVICES VOLUNTEERS ALSO NEEDED The Red Cross also needs volunteers to support blood collections as the country faces an ongoing critical need for blood products and platelets. Blood donor ambassadors play an important role by greeting, registering, answering questions and providing information to blood donors throughout the donation process. Blood transportation specialists provide a critical link between blood donors and blood recipients by delivering blood to hospitals in our communities.

Blood Transportation Specialist

COVID-19 AND STAYING SAFE The need for volunteers is constant and continues to evolve as the Red Cross navigates the ongoing coronavirus pandemic. The safety of everyone is our top priority and our guidelines reflect the latest CDC safety recommendations. COVID-19 vaccination is required for in-person volunteer roles beginning February 15, 2022. When considering volunteer opportunities, review the CDC guidance for people who are at higher risk for severe illness, consult your health care provider and follow local guidance.

Please consider joining the Red Cross as a volunteer today and bring help and hope to people in need. Vaccination verification required for in-person roles. Find out more at redcross.org/volunteertoday.

Red Cross disaster workers ring in new year helping others

By Eric Alves, American Red Cross of Northern Ohio

January 4, 2021- While many in Northern Ohio were celebrating the ushering in of 2021, and the Cleveland Browns returning to the NFL playoffs, disaster workers from the American Red Cross were active during the holiday weekend helping neighbors in need.

Despite the cold temperatures and the constant uncertainty surrounding the COVID-19 pandemic, Disaster Action Team (DAT) members took time out of their New Year’s celebrations this weekend (December 31-January 3) to virtually and socially distant respond to 16 incidents in Cuyahoga, Erie, Lake, Lorain, Lucas, Mahoning, Medina, Summit and Trumbull counties and assisted 51 individuals. In addition, the Red Cross provided the residents with more than $11,000 in financial assistance for immediate needs such as lodging, clothing and food.

“If it was not for the dedication and selflessness of our DAT members, we would not be able to fulfill the Red Cross’ mission,” said Renee Palagyi, senior disaster program manager. “Despite the pandemic, they continue to put weekends and holiday celebrations on hold to help a neighbor in need. The Red Cross of Northern Ohio is constantly grateful for our DAT members and everything they do.”

To date this year, the Red Cross of Northern Ohio has assisted 1,410 adults, 807 children and has provided more than $455,000 in immediate financial assistance.

Additional volunteers are needed to train for disaster responses, specifically to respond to home fires locally. People in good health and who are willing and able to receive free Red Cross training can visit www.redcross.org/volunteertoday, or can call 1-800-RED CROSS.

The number one priority of the Red Cross is the health and safety of our employees, volunteers, blood donors and recipients, and the people we serve, and we have implemented several measures, in accordance with CDC guidelines, to protect our workers and those who need our assistance.

If you are unable to volunteer but you would like to support the Red Cross’ disaster relief efforts, donate by visiting redcross.org, calling 800-RED CROSS or texting the word REDCROSS to 90999 to make a $10 donation.

As the largest humanitarian organization in the world, the Red Cross has the ability to use your donation to reach more people in need, more quickly. Your donation to the Red Cross helps provide food, shelter, relief supplies, emotional support, recovery planning and other assistance during disasters.

Any amount donated truly helps with their recovery.

Home fires keep NEO disaster responders busy

Weekend disaster report, November 1-3, 2019

More than three-dozen people in Northeast Ohio were chased from their homes by fire over the weekend.  They received comfort and care from trained Red Cross disaster responders, volunteers who, in some cases, traveled far from their homes to help those in need.2019 Euclid fire response

“Our volunteers worked long and hard this weekend to make sure people in need received immediate assistance,” said Renee Palagyi, senior regional disaster program manager. “Some drove an hour-and-a-half to get help to the people who needed it.  Some stayed after their shift was scheduled to end; some started before they were scheduled to start.  I can’t say enough about the dedication of our volunteers.”

Disaster Action Team (DAT) members are on-call during scheduled shifts, and when a call comes to the Red Cross from a fire department, a neighbor, or another source, the volunteers on-call respond.  They provide immediate financial assistance, comfort kits filled with toiletries and other necessary supplies, and other help for those affected by fire.

This weekend, Red Cross disaster responders distributed nearly $8,200 to folks affected by home fires in 11 separate cases, impacting residents in Cleveland, Canton, Youngstown, Sandusky, Ashtabula Chesterland, Lisbon and East Liverpool.

There is always a need for trained disaster responders to help people during their darkest hours.  Visit redcross.org/volunteer to learn more, and to apply to become part of the regional Red Cross workforce in Northeast Ohio.

Why I volunteer: Kevin

By Kevin Murphy, American Red Cross Volunteer

“Be the change you wish to see in the world.” – Mahatma Gandhi

 A few years after I graduated from high school I adopted this quote as the mission statement for life.  Having been born with a disability, I had learned that the world isn’t always fair. Even though I had setbacks of my own, I could still do something that would benefit others.

My first experience with the American Red Cross was in the summer of 2013 when the City of Barberton experienced devastating flooding and my employer, the Lake Anna YMCA, was selected as a shelter site for the city.  The next nine days were a whirlwind of activity, but in the end we were able to help a lot of people and do a lot of good in our community.  I knew from that point on that the Red Cross was the place for me!

Disasters do not pick and choose who they affect.  They can strike any person, in any neighborhood, at any time — even at 3 a.m. or when it’s -10 degrees outside. Being a part of the Disaster Action Team has helped me to make a big impact on my community.   It makes me feel good to know that I can help someone at a time when the help matters most to them.

Across the country the Red Cross is a strong organization that helps numerous men, women and children each day.  I strongly believe that our work should be shared with as many people as possible.  I often post on my personal Twitter handle (@macfankevin) when I am responding to a disaster.   It’s not for personal recognition, but rather to help raise awareness of the needs in our community.

Imagine what would happen if I could inspire someone else to help and then they inspire another person. It’s a never ending cycle of good in the world!

I strongly encourage you to do something to give back to your community.  Give. Volunteer . Advocate. Small things that you do today can have a big impact on what happens tomorrow. I have found my niche with the Red Cross. I look forward to many more years of developing my self-capacity and helping others.