National Volunteer Week Profile: Mark Auburn

By Ryan Lang, American Red Cross board member and volunteer

Volunteer work for the American Red Cross was never really something Mark Auburn considered. Now, 30 years into his service, he says the Red Cross has become a part of who he is.

Mark Auburn, American Red Cross board member and volunteer

“I don’t have a dramatic story, like many volunteers,” Mark said. “For me, it was swimming lessons when I was a kid – that’s where it started.” It was the personal connection that stood out to him. The time volunteers took with the members of his own community really made a
difference to Mark.

Then, when he found out that the majority of the entire organization was volunteers, Mark said he bought-in even more.

“Ninety percent of the people who work for the Red Cross are volunteers. That’s incredible!” And over the course of his 30 years with the Red Cross, Mark has seen those volunteers help people in his own community and around the world. To witness first-hand the reach of the Red Cross has been nothing short of remarkable for Mark.

“One of the huge changes in the Red Cross over my 30 years of volunteering is the sense of relationship between the Red Cross and the community. When I started, we were very locally focused.” Mark has since seen the reach of the Red Cross extend around the world.

Sharing his story with his fellow volunteers is a key part of the Red Cross experience for Mark. “I think it’s important that volunteers talk with other volunteers to learn their individual Red Cross stories.” That’s part of why Mark is looking forward to the upcoming Volunteer Recognition and Appreciation event in Akron.

Mark is not only a volunteer, he’s also a longtime member of the Greater Akron and the Mahoning Valley Chapter Board of Directors. And at 79-years-old, Mark is still going to meetings, face-to-face, to meet and work with fellow board members and other volunteers, all in the name of the Red Cross mission.

The biggest part of that mission is to “alleviate human suffering in the face of emergencies.” Recently, Mark experienced his own health emergency when he was hospitalized with COVID- 19. “I had complications that resulted in an internal bleed,” Mark said.

During his hospital stay Mark suffered a stroke. As a result, he needed six units of blood. “Because of the blood donated by strangers I am able to tell my Red Cross story today. Someone I will never know gave blood because they believe in the mission of the Red Cross, and it saved my life.”

Mark has seen the impact the Red Cross has made in his own life and around the world, and he encourages everyone to find out more about it for themselves. To do so, visit redcross.org.

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week Profile: Monica Bunner

Giving those in need “a hug, a smile, and some hope

By Jim McIntyre, Regional Communications Director

Monica Bunner describes herself as “something of an adrenaline junkie.”

That’s a reasonable explanation for her willingness to go anywhere the American Red Cross is needed following a disaster. She said she’s not a “sit at the desk type of gal,” but needs to be physically involved.

Monica’s volunteer career with the Red Cross began in 2017. She was watching Hurricane Harvey unfold and felt she had to do something. She deployed to Houston to help, but not with the Red Cross. Not that time.

“A cause I already supported also needed help,” she said. That cause was Best Friends Animal Sanctuary. She was stationed at NRG Center, taking care of pets when she saw Red Cross workers helping people who needed shelter, and thought, “If I’m not doing the animals, maybe I can do the people thing.”

When she returned to Northeast Ohio, Monica began training to become a Red Cross disaster responder. She has helped people following home fires, installed smoke alarms, and assisted at fundraising events. And she began to deploy to help people who needed shelter following major disasters, such as flooding in southern Ohio, Hurricane Ian in Florida, and the devastating Maui wildfires in Hawaii.

Red cross volunteers Randy Liang and Monica Bunner in Maui, Hawaii

“I always wanted to make a difference, to work with communities, to give people some direction, a hug and a smile, and some hope.”

Monica has continued training to expand her skills, and now works primarily with community engagement and partnerships, helping the Red Cross connect with other resources to assist people who have been impacted by disasters. She also helps reunite families who are separated during disasters, and she helped establish Red Cross disaster communications in Puerto Rico.

Fluent in Spanish, Monica was born in Buenos Aires, Argentina, and emigrated to the U.S. with her family when she was a child. She worked at NASA’s Lewis Research Center in Cleveland, helping recruit and train women in non-traditional fields like science and engineering, and was on the team that recruited the first female U. S. astronauts.

Following her NASA career, Monica opened a real estate brokerage and a home rehabilitation business, noting how she was one of the first “female flippers.” And she has traveled to El Salvador with a church group to help build homes there.

Monica plans to continue connecting with and helping people in need through the Red Cross for the immediate future but admits the time will come to slow her frenetic pace. “This work is very physically, mentally and spiritually demanding,” she said. But it’s also rewarding. “I love the feeling of just connecting with people,” she said.

The Red Cross relies on more than 265,000 volunteers like Monica Bunner to fulfil its mission, and if you’d like to learn more, visit redcross.org/volunteer.

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week Profile: Pam Orban

By Kathryn Dean, American Red Cross volunteer

Dedicated volunteers are a vital part of the American Red Cross workforce. That’s why recognizing volunteers like Pam Orban is an important part of National Volunteer Week.

Pam Orban, American Red Cross volunteer

Pam has been volunteering with her local Red Cross since the summer of 2019 when she signed on as a blood donor ambassador. A retired intervention specialist with a focus on psychology, Pam had originally considered returning to work when she spoke to a friend.

“I was going to go back to the hospital and work in the pediatric department, and then I thought, ‘oh man, I don’t know,’ and then a friend of mine says, ‘well why don’t you do the Red Cross? ’ And that got me started in it,” Pam reflected.

Due to her ever willingness to help out where needed, her role quickly shifted to becoming the lead scheduler for blood drives in her region, as well as a liaison for the Academic Service Learning (AS-L) program. Kathy Cline, volunteer supervisor for Northern Ohio Biomedical Services, has nothing but praise for the hard work and dedication of Pam to the organization over the years.

“Pam’s roles have been an immense support to the success of the Donor Ambassador and Academic Service programs in Northeast Ohio,” said Kathy. “The Donor Ambassador territory she helps lead is always one of the top in the country, and the AS-L program, which she has greatly supported, is a success because of Pam’s assistance.”

The AS-L program coordinates volunteer service with academic learning. Pam works with Kent State University nursing students and the Blood Donor Ambassador (BDA) program.

“Dr.(Mariann) Harding, who is a professor there, developed the program as part of the curriculum for the students. So, the students have to do one drive per semester for credit. It helps us out because it schedules (blood) drives in the southern counties that don’t normally get filled,” Pam explained. “In the BDA, the (students) welcome the donors, help them with registration, talk to them and handle the canteen (refreshment area), and of course they call me for an event. It’s a good experience for these kids.”

Pam’s supervisors admire her reliability and dedication to the Red Cross and willingness to go the extra mile. Pam herself appreciates her volunteer service as a way to keep her mind and body active in retirement.

“I love it. I feel my Red Cross volunteering plays an important role within the community,” Pam joyfully stated. “I work directly with volunteers to find and schedule blood drives. I also help team members whenever needed. I have an active part in saving lives.”

Volunteering can be a rewarding and fulfilling experience, and the Red Cross is always in need of enthusiastic volunteers. Learn more about volunteer opportunities in your area by visiting the Red Cross website.

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week Profile: Wesley Leong

Engaging the next generation of volunteers

By Samantha Pudelski, American Red Cross volunteer

You may know that 90% of the American Red Cross workforce is made up of volunteers. You also may be aware that there are various roles in which someone can serve the organization. Today, we want to share another aspect of the Red Cross that you may not be as familiar with—our Red Cross Clubs and our club coordinators who help support them.

Wesley Leong, American Red Cross volunteer

Red Cross Clubs support the overall mission of the Red Cross, engaging with key local, national and international issues. Any school age or college student can start a club, with the support of the Red Cross and their school. In the Northern Ohio Region, there are 12 clubs at various high schools and colleges.

Wesley Leong is one of two Red Cross club coordinators who support the region. His passion for the Red Cross Clubs and the organization as a whole is evident the minute he starts talking about it. Wesley works with new and existing clubs, acting as their primary source for any questions, advice or support they need. Typically, he meets with each club’s officers once a month to get an update on their activities. With new clubs, he meets regularly with their leadership to develop a charter and help brainstorm ideas to help establish the club and lay a solid foundation for success. He also acts as a liaison between each club’s officers and the Red Cross Northern Ohio Region, helping navigate any needs that may arise.

Clubs are required to create and hold various mission projects through the year that support the different areas of service in the Red Cross. This school year, some of the events that have taken place include blood drives, volunteering with veterans and completing CPR training.

Wesley has volunteered with the Red Cross for about four years. During the pandemic, he learned about the work done by the Red Cross for natural disasters—in response when disasters strike and how they educate communities to be prepared before they hit their area. This work inspired him to start his own club at Revere High School in Richfield. His club’s first mission project was organizing a gift drive to collect items and create care packages for veterans. The club continues to grow and support the Red Cross.

When asked what was his favorite part of being a club coordinator, he cited all of the different people he gets the opportunity to work with, from the various clubs to the employees and volunteers who support the Northern Ohio Region. He also has the opportunity to see all of the work being done by the clubs in the region and how they impact our community.

For those interested in starting their own Red Cross Club, Wesley highly recommends doing so. “It gives you volunteer and leadership experience, and you can help the community.”

You also have the opportunity to see how different areas of expertise come together to support the Red Cross, from clinical volunteers to even law. It can help individuals find different volunteer opportunities and gain experience in the areas they want to pursue for their future career.

Wesley’s final thoughts sum up his dedication to the Red Cross perfectly. “If you are interested at all in joining the Red Cross as a volunteer, don’t miss out on the opportunity. It will impact so many people around the world and in your community.”

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week Profile: Tom and Gwen Johnson

They help get Red Cross resources where needed

By Tim Poe, American Red Cross volunteer

A little under six years ago, Tom Johnson decided to help after a disaster, contacted the
American Red Cross, and was soon assisting at a Florida shelter in what would become his first of 18 deployments thus far. A few months later, Tom was heading to the Red Cross’s Heartland, Stark, and Muskingum Lakes (HSML) chapter, when his wife, Gwen, decided she would like to help, too.

Tom and Gwen Johnson

Since then, Tom and Gwen have taken on enough roles to fill this page, but Tom is primarily the logistics lead for the Northern Ohio region, while Gwen helps engage volunteers and forge shelter agreements. In short, they ensure people, supplies, facilities, and vehicles are ready whenever and wherever needed.

They are also responders on the Disaster Action Team (DAT) and help install smoke alarms.

Much of the Red Cross’ ability to quickly, effectively provide assistance -whether during a disaster, supplying blood to hospitals, aiding the U.S. Armed Forces, or other lines of service -is due to volunteers like Tom and Gwen.

Mike Parks, Kim Kroh, Tom and Gwen Johnson

Kim Kroh, Executive Director the HSML chapter, said, “Tom and Gwen have amazing stamina and are some of the most philanthropic people I have ever met. Gwen is one of my Community Volunteer Leaders (CVLs) and has helped me immensely, including archiving the history of seven counties. Tom is always willing to help around the chapter, whether that is loading the Emergency Response Vehicle (ERV) for Hall of Fame activities, volunteering at our fundraising events , or reaching high places (Tom is super tall). It is a blessing to have Tom and Gwen representing the HSML chapter, and an honor to call them my friends.”

Tom and Gwen bring a lifetime of experience to the Red Cross. In addition to raising two
children, Tom worked in telecommunications for 40 years; Gwen most recently worked in retail. They have three grandchildren, enjoy traveling, hiking, and animal watching.

Being creative, lifetime learners, they have continued to hone skills and explore new avenues as Red Cross volunteers. While Tom had known about several Red Cross services, including being assisted when he was in the service and his father passed, he was still surprised how many opportunities and classes the Red Cross offers. (Another of Tom’s roles is helping at the Ohio Western Reserve National Cemetery).

It is a good fit for them. Tom and Gwen both like to remain busy. It is one of the things Tom enjoys about logistics, especially during deployment, as the days are filled with activity. Gwen enjoys talking with and helping people, although she jokes part of her job is sending them away (on deployments).

While Tom and Gwen modestly describe themselves as being “behind the scenes,” joining to help rather than receive pats on the back, they have seen the positive effects of their work: a young lady hugging a blanket other HSML volunteers had sewn, saying she will cherish it forever; an older woman who couldn’t believe they travelled 90 minutes at night to help just her; a shelter resident initially nervous being around others developing friendships; the appreciation of having someone listen and help after losing their homes.

They have also met a lot of nice people, enjoy the diverse experience and perspectives of their fellow Red Cross members, and being able to help when it is most needed.

For anyone considering becoming a Red Cross volunteer, Tom and Gwen point to the many opportunities, the ability to discover new perspectives and see the world differently, the enjoyment, the friendships, and even the T-shirts. And if you join in the HSML chapter, they will likely be among those helping you begin.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Club Red donates time, talent and treasure

By Eilene E. Guy, American Red Cross volunteer

Never underestimate the power of volunteers. The American Red Cross certainly doesn’t: Harnessing the willingness of volunteers and the generosity of supporters is what we’re all about.

Carol Schemmer

In Ottawa County, Club Red is a million-dollar example of that willingness and generosity. Club Red members focus on four “pillars” of service to the Red Cross: fundraising, support of the military, blood drives and education.

Carol Schemmer serves as the group’s commander, the same rank she held as a U.S. Navy nurse – although she hastens to say she doesn’t “command,” she just coordinates.

With a core of a couple of dozen women, she can call on as many as 60 “ad hoc” participants for specific events: staging fundraisers, packing “boxes from home” for service men and women at Christmas, manning blood drives, teaching citizen CPR and making homes safer with free smoke alarms.

“The Red Cross addresses so many needs,” Carol said. “For us, it comes down to ‘If we don’t do it, who will? If I don’t step up, who will?’”

Club Red began in Ottawa County when one woman, Cindy Amerine, was inspired to raise funds for the Red Cross in the wake of Hurricane Katrina. Her “Sherry and Chocolates” event evolved over the years, featuring home tours, galas and, more recently, a day-long golf and social event that raised more than $50,000!

That put the group’s tally “well north of a million dollars” since its first fundraiser in 2006, said Rachel Hepner, executive director of the Western Lake Erie Chapter of the Red Cross.

Club Red volunteers staff a registration table at a recent golf outing

“I can’t tell you how fortunate we are to have the support of these wonderful women, who give so generously of their time to these important activities,” Rachel said. “But it’s not just their time and their talents: It’s the influence they have on their community on behalf of the Red Cross.”

Carol said it’s easy to muster support. “People here know the Red Cross. We’re just a conduit for the generosity of the community that supports us.

“We’re connecting the community with the cause.”

If you’d like to get involved with Club Red of Ottawa County, Rachel Hepner at Rachel.hepner@redcross.org can put you in touch with this dynamic group. For volunteer opportunities with the Red Cross elsewhere, go to redcross.org/volunteer.

As Carol said, “If we don’t do it, who will?”

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

From disaster volunteer to engagement coordinator to mascot

Chris Gearig takes on a multifaceted role in her chapter

By Doug Bardwell, Red Cross volunteer

Christine Gearig hails from Wauseon, Ohio, about 45 minutes due west of the Toledo
office of the American Red Cross’ Western Lake Erie Chapter (WLE). Having lived there
for 30 years, she’s used to the driving to the Toledo office, where she goes at least
twice a week.

Christine Gearig, Red Cross volunteer

She and a partner take turns as Disaster Action Team (DAT) supervisor and associate (SV and SA) responding to calls from fire departments for seriously damaged homes.

“One case always sticks out from the many cases we’ve been called to. It was a totally devastated home, and we were talking to this huge man, who had lost everything,” recalled Chris. “The more we talked, the more the realization crept in that he had lost it all, and tears began to well up in his eyes. I’d never seen such a large man in tears before, but we realized everyone handles grief differently.”

Chris also serves as the chapter’s Disaster Workforce Engagement (DWE) coordinator. She has created a newsletter for updates on training, recognition, and whatever else is timely for the month.

Apart from the Red Cross, Chris keeps active with two grown daughters, five
grandchildren, and one great-grandson. Add one cat, and they all keep her young.

After retiring, while watching TV, she looked at coverage of a national disaster and saw
Red Cross volunteers comforting the victims amid the destruction. She thought to
herself, “Well, I could do that. I love talking to people and being with people, so it
seemed like it would be the perfect match.” She went online, where to sign up,
and completed her application.

Chris Gearig distributing gifts

“Chris has been an invaluable asset to the WLE chapter,” said Deb Pressley, Disaster
Program manager. “She has taken on various roles for us, including DAT SV, DWE
coordinator, Mass Care Sheltering SA – and has most recently agreed to be our Pedro
the Penguin mascot! When Chris commits to something, I know I can depend on her
to do it thoroughly. She is dedicated, even committing to her duties while out of
town. She asks good questions and brings new ideas, especially to her role as DWE
coordinator. I really appreciate Chris and all that she brings to our team!”

When asked what she would tell someone looking for volunteer work, Chris said, “I
would tell them just to come aboard; it’s not like a permanent commitment, but just try it
out. A good friend, who is also retired, said she didn’t want to commit as much time as I
did, but she came aboard and is now a Blood Drive ambassador, working occasional
drives.”

To explore all the ways Red Cross enables you to help others, start your volunteer
exploration by clicking here
.

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

The family disaster that launched one volunteer into action

By Ryan Lang, Red Cross Board Member and volunteer

Brian Glasscock, Red Cross volunteer

“Being able to see the immediate impact the Red Cross can have when someone’s going through one of their worst experiences – that’s what’s kept me going for the past six years.”

For Brian Glasscock, it was personal when he started volunteering for the American Red Cross. He was still living in California and his family was forced to evacuate their home due to a wildfire. That was the moment Brian decided he wanted to help people in similar situations.

Brian’s been a part of the Disaster Action Team since he began volunteering six years ago. He’s moved up to Coordinator for Summit, Portage, and Medina Counties and serves as the Disaster Response Supervisor for the region.

“When the Red Cross shows up, something is going really quite wrong in someone’s life,” Brian said. He knows – he’s been there and he’s seen the impact the Red Cross can immediately have in those moments. It’s why he does it.

Brian has since found many other perks in his volunteer work. “Being a disaster volunteer with the Red Cross has helped me learn to communicate with diverse groups of people. It has exposed me to the richness of Northeast Ohio,” he said. “Volunteering for the Red Cross has opened up a whole new lens to the community I live in.”

But like many Red Cross volunteers, Brian has a full-time job – one that requires him to travel quite a bit. How can he fit in volunteering on top of everything else? “You can do a shift every weekend, or even every other weekend,” Brian explains. “With the Disaster Action Team, you can do both – have a career and give back to the community by volunteering with the Red Cross.”

To find out how you can volunteer with the Red Cross or other ways to help, click here!

Day of service in Newcomerstown

Neighborhood where family perished in home fire made safer

Dozens of residents in Newcomerstown, Ohio are safer in their homes, after Red Cross and community volunteers banded together on Saturday to install free smoke alarms and share home fire safety information.

The effort targeted the neighborhood where six people died – four children and their parents – in a fire on the day after Christmas. Investigators found no evidence of smoke alarms in the home.

Newcomerstown Mayor Patrick Cadle and five village council members gathered with about two dozen Red Cross volunteers, some coming from as far away as Cleveland, for a brief training session prior to splitting into teams of three or four and going door to door on several streets in the neighborhood.

Newcomerstown Mayor Patrick Cadle

“I was unaware that the Red Cross did this,” said Mayor Cadle, referring to the Red Cross Home Fire Campaign, which includes making homes safer with the installation of free smoke alarms.

“If I had known they didn’t have smoke alarms I would have contacted you for them,” said Kitty Clay, who lives on Spaulding Avenue, next door to the home that burned. She said she and other neighbors were outside for several hours, watching firefighters battle the blaze. “There was nothing we could do,” she said.

Village Councilmember Michael Wise shares home fire safety information with Spaulding Avenue resident Kitty Clay

Village Council member Michael Wise was on the team that inspected Kitty’s home on Saturday. He made sure there was a working smoke alarm on every level of the home. It was one of 52 homes made safer that day, as 136 smoke alarms were installed.

“We’re not stopping there,” said Tim O’Toole, Regional Disaster Officer for the Red Cross of Northern Ohio. “We plan to come back in April, when we include Newcomerstown as part of our Sound the Alarm event,” he said. Sound the Alarm is an annual campaign that targets neighborhoods at high risk for home fires nationwide for home fire safety visits and smoke alarm installations.

“This is just the beginning,” said Elizabeth Cante, Disaster Program Specialist with the Heartland, Stark and Muskingum Lakes Chapter. “We will also be helping students at the elementary school whose classmates lost their friends with preparedness education. Our job has only just begun.”

See more photos from the day of service in Newcomerstown here.

Visit soundthealarm.org/noh for more information on how to make your home safer, and to request free smoke alarms.

Needed: Health and Mental Health Professionals to Volunteer

By Eilene E. Guy, American Red Cross Volunteer

Home fires, floods, hurricanes, wildfires. When American Red Cross volunteers respond to these disasters, they offer shelter, food and compassion — as well as health and mental health attention.

The public generally doesn’t see the health and mental health services. For the most part, they don’t show up in coverage of urgent disaster responses. But they’re critical in the first hours and days of helping victims cope with their new reality.

Lost medications, destroyed medical equipment, missed doctor’s appointments, emerging conditions such as COVID or the flu. These are all pressing needs that trained medical professionals know how to meet. And they can administer first aid for victims as well as disaster workers.

Meanwhile, licensed mental health professionals address the emotional side of a disaster, triaging who needs a few sessions with a skilled listener and who needs to be referred to local mental health resources for extended care.

Faced with an almost unprecedented number of natural and human-caused disasters, the Red Cross has launched a targeted recruitment drive: Be One, Bring One. The goal is to enlist volunteers from the medical and mental health fields. Trisha Horvath, RN MSN, from Kirtland, Ohio, is one of the leaders of this drive.

Trisha Horvath, Red Cross Volunteer, RN MSN, from Kirtland, Ohio

“I think all nurses are humanitarians,” Trisha said. “That’s why they do what they do, to alleviate suffering.”

The reality is, the vast majority of licensed medical and mental health professionals don’t have flexibility in their work schedules to volunteer for disaster response, much as they might like to, she said.

So Trisha is helping the Red Cross “think outside the box.” They’re emphasizing the opportunities for virtual “deployments” and the rewards to volunteers in the form of resilience training and CEUs — not to mention the personal satisfaction of helping people in their most vulnerable situations.

The Red Cross is approaching graduate school students and faculty as well as non-traditional workplaces where health and mental health professionals are found, such as insurance companies. Many of these folks already work virtually, so they know how to engage with people remotely.

Gail Wernick, the Red Cross Northern Ohio regional volunteer services officer, emphasizes that volunteer shift scheduling is flexible for on-call and scheduled commitments. Typically, volunteers are expected to be available, as needed, for two weeks every three months.

Gail Wernick, Red Cross Northern Ohio Regional Volunteer Services Officer

Gail’s goal is to have a roster of 21 trained disaster health volunteers with active and unencumbered licenses: RNs, LPNs, Licensed Vocational Nurses, Nurse Practitioners, Advance Practice Nurses, Medical Doctors, Doctors of Osteopathy or Physician Assistants. Tap here for more information or to apply.

Trisha is particularly concerned about what she calls the “dearth of mental health volunteers.” There are currently half of the goal of 17 such volunteers on the Northern Ohio team.

The Be One, Bring One campaign is aimed at currently licensed mental health professionals holding a master’s degree as well as retired mental health professionals who were in good standing when they retired and held a license within five years of onboarding as a Disaster Mental Health volunteer. Tap here for more information and to apply.

“We really appreciate the generosity of our health services and mental health volunteers. Needless to say, when people are struggling to cope with a disaster — – anything from a home fire to a flood or tornado — – immediate health and mental health support can be just as essential as food and shelter,” said Barb Thomas, Northern Ohio regional recovery manager for the Red Cross.

If you’re someone who’d like to help turn tragedy into hope in a rewarding opportunity to share your time and talents, visit redcross.org/volunteer to explore the wide variety of roles you can play, at home or away. And thank you!