National Volunteer Week Profile: Pam Orban

By Kathryn Dean, American Red Cross volunteer

Dedicated volunteers are a vital part of the American Red Cross workforce. That’s why recognizing volunteers like Pam Orban is an important part of National Volunteer Week.

Pam Orban, American Red Cross volunteer

Pam has been volunteering with her local Red Cross since the summer of 2019 when she signed on as a blood donor ambassador. A retired intervention specialist with a focus on psychology, Pam had originally considered returning to work when she spoke to a friend.

“I was going to go back to the hospital and work in the pediatric department, and then I thought, ‘oh man, I don’t know,’ and then a friend of mine says, ‘well why don’t you do the Red Cross? ’ And that got me started in it,” Pam reflected.

Due to her ever willingness to help out where needed, her role quickly shifted to becoming the lead scheduler for blood drives in her region, as well as a liaison for the Academic Service Learning (AS-L) program. Kathy Cline, volunteer supervisor for Northern Ohio Biomedical Services, has nothing but praise for the hard work and dedication of Pam to the organization over the years.

“Pam’s roles have been an immense support to the success of the Donor Ambassador and Academic Service programs in Northeast Ohio,” said Kathy. “The Donor Ambassador territory she helps lead is always one of the top in the country, and the AS-L program, which she has greatly supported, is a success because of Pam’s assistance.”

The AS-L program coordinates volunteer service with academic learning. Pam works with Kent State University nursing students and the Blood Donor Ambassador (BDA) program.

“Dr.(Mariann) Harding, who is a professor there, developed the program as part of the curriculum for the students. So, the students have to do one drive per semester for credit. It helps us out because it schedules (blood) drives in the southern counties that don’t normally get filled,” Pam explained. “In the BDA, the (students) welcome the donors, help them with registration, talk to them and handle the canteen (refreshment area), and of course they call me for an event. It’s a good experience for these kids.”

Pam’s supervisors admire her reliability and dedication to the Red Cross and willingness to go the extra mile. Pam herself appreciates her volunteer service as a way to keep her mind and body active in retirement.

“I love it. I feel my Red Cross volunteering plays an important role within the community,” Pam joyfully stated. “I work directly with volunteers to find and schedule blood drives. I also help team members whenever needed. I have an active part in saving lives.”

Volunteering can be a rewarding and fulfilling experience, and the Red Cross is always in need of enthusiastic volunteers. Learn more about volunteer opportunities in your area by visiting the Red Cross website.

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

American Red Cross Taps Nursing Pool For New Blood Donor Ambassadors

By Ryan Lang, Red Cross board member and volunteer

Since the Civil War and the earliest days of the American Red Cross, nurses have been some of the biggest supporters of the mission. Red Cross founder Clara Barton was a nurse who risked her life supporting soldiers in the field. It is her legacy that all these years later inspires nursing students from colleges and universities across Northern Ohio to take part in the volunteer blood ambassador program. 

Dr. Mariann Harding of Kent State Tuscarawas is the Regional AS-L Coordinator with Kim Kroh, Executive Director, American Red Cross of Heartland, Stark and Muskingum Lakes

Dr. Mariann Harding, professor of nursing at Kent State University, Tuscarawas Campus, is coordinator for the Academic Service Leadership (ASL) program in Northern Ohio. ASL provides nursing students and nurses returning to college for their bachelor’s degree opportunities to volunteer in the local community.  Currently, about a hundred students participate in the program from Kent State University, both the Kent and Tuscarawas campuses, Case Western Reserve University, and the University of Akron.  

“Students in the Foundations of Nursing class have been volunteering as blood donor ambassadors for several years,” Dr. Harding said. “The donor ambassador experience has been a way to combine service with clinical-based learning.” 

Not only is the ASL program good for the community, Dr. Harding says it is also rewarding and beneficial for her students. “(They) enjoy giving back to the community and find volunteering a meaningful experience. They also learn about the donation process and the safeguards taken to protect the donated blood,” Dr. Harding added. “Many have given blood for the first time during their experience!” 

Kent State University Tuscarawas student, Penelope Cantu is a Red Cross Academic Service-Learning Blood Donor Ambassador volunteer.

Kent State University Tuscarawas student, Penelope Cantu, is a Red Cross ASL Blood Donor Ambassador volunteer. “Having the opportunity to volunteer at Red Cross blood drives has given me insight into how big of an impact blood drives are,” she said. “I had the pleasure of engaging with all kinds of people and listening to why they donate. Their stories helped me realize how much of a difference we all can make when we donate.” 

Find out more on the Blood Ambassador program and other volunteer opportunities here.

Why am I a blood donor? Why not?

A dedicated donor reflects on World Blood Donor Day

By Doug Bardwell, American Red Cross volunteer

As I was asked to write this article, I tried to remember back when I made my first donation, some 56 units and 26 years ago. At the time, I was working in Terminal Tower, and I decided to give when a co- worker said something as simple as, “Hey, I’m going over to donate blood. Want to come along?”

Doug Bardwell

I’m sure I asked about qualifications, but he assured me that they’d give me a quick physical check and make sure I was able to donate. That’s all it took, and I was on my way to becoming a blood donor. “Why not?”


The blood donor center was set up in an unoccupied office space in Tower City Center. I was actually amazed at how quick it was to make my donation. No drama, just a pint of blood lighter when I left and a sticker to show I had donated.

Outta sight – outta mind

Nobody asked again until 2003, right after the Invasion of Iraq. While having a discussion about the war with a friend, he said that he had heard someone saying the only thing we could do to help our troops was to donate blood or donate money.

With a growing family, I had more of the former than the latter, so I checked around to see where and when the closest donation site would be opening. Donation number two was scheduled, but this time, someone at the Red Cross site asked about how often I donated. They made mention of the idea of donating around Christmas each year as a way to give someone else a gift that might save a life but cost me nothing. That sounded like a great idea, so I put a yearly note on my Day-Timer calendar for each December.

You can do more, you know?

It was another conversation with a Red Cross worker that finally spurred me to do more when they said, “You know, you can donate every eight weeks, don’t you?” Well, no, I guess I didn’t, but that started it rolling, trying to donate as frequently as my schedule would permit.

I also realized at that time that if I hadn’t been asked by someone else to go the first time, I might have never donated at all. I then started talking about donations to family members and other friends.

I do the coming events A/V screens in our church’s foyer and lobby, so I started making sure that all upcoming blood drives were advertised on our screens each time they were scheduled. Posting on social media, I’d mention the date and time with a “Won’t you join me next Tuesday?” type message.

So, I’ll end with the same message that started me – “Hey, want to come along?” There are dozens of locations available each week. It’s honestly easy to do, and you could save as many as three lives each time you donate.

Posted by Ryan Lang, Red Cross board member and volunteer

Volunteer finds role that allows her to give back to her community during pandemic

By Olivia Wyles, American Red Cross volunteer

October 15, 2020- In the last four months, the Northern Ohio region of the American Red Cross has welcomed Lucy Anne Christopher, a Cleveland native, to our team as a Blood Donor Ambassador. Lucy Anne is no stranger to volunteerism. Before she began serving with the Red Cross, she has humbly taken on other opportunities to give back to the community, including her role with the Ronald McDonald House where she carries out activities for patients and their families. She serves as a “red coat volunteer” at PlayHouse Square Theater and also tutors adults in reading and other subjects. 

Lucy Anne Christopher

When the coronavirus pandemic made its mark on the United States in March 2020, Lucy Anne’s involvement began to change. Her roles at PlayHouse Square and the Ronald McDonald House were both put on hold but Lucy Anne still wanted to be involved and help her community. She was no longer able to tutor her students at the local library, so she began conducting reading exercises over the phone with her students. In June, she took on the role as a Blood Donor Ambassador with the Red Cross.

As a Blood Donor Ambassador, Lucy Anne takes the temperatures of each person who comes in to donate blood, checks them in and out of the computer system, and interacts with donors, ensuring that they have a positive experience. Lucy Anne explained that it’s a very simple role, but it makes a big difference in maintaining the seamless flow of blood donors in and out of the blood drive and provides relief to those drawing blood so that they can focus on their direct tasks rather than needing to also check people in. Lucy Anne reflected that she does not feel at risk of contracting the virus in her role because there is a high level of cleanliness and safety measures in place at the Red Cross blood drives that make her feel comfortable performing her role.

Lucy Anne is a fantastic example of how we all have the capability to make a change, big or small, in the communities where we live. She said, “I volunteer because I think it’s important to give back. There are so many areas that have a need, and you can always find an avenue to serve in that is compatible with your current lifestyle.” The Red Cross collects and distributes approximately 40% of the United States’ blood supply. Our Blood Donor Ambassadors play a big part in creating a positive donation experience for our donors. There is a great need for volunteers as we navigate the coronavirus pandemic in the United States. If you are interested in becoming a Blood Donor Ambassador in your area, click here to learn more and apply

If you want to meet Lucy Anne and the other wonderful Blood Donor Ambassadors in Northern Ohio, while providing lifesaving blood to those in need, you can schedule your blood donation today. The need for blood never stops, even during this COVID-19 pandemic. Each Red Cross blood drive and donation center follows the highest standards of safety and infection control, and additional precautions – including social distancing and face coverings for donors and staff – have been implemented to ensure the health of all those in attendance. Donors are asked to schedule an appointment prior to arriving at the drive and are required to wear a face covering or mask while at the drive, in alignment with Centers for Disease Control and Prevention public guidance.

Healthy individuals who are feeling well are asked to make an appointment to donate in the weeks and months ahead by downloading the free Red Cross Blood Donor App, visiting RedCrossBlood.org, calling 1-800-RED CROSS (1-800-733-2767) or enabling the Blood Donor Skill on any Alexa Echo device.

Edited by Glenda Bogar, American Red Cross volunteer

Student volunteers encourage blood donations

By Beth Bracale, American Red Cross communications volunteer

I’m a new teacher at Lakeside High School in Ashtabula, Ohio, and I discovered that some of my students volunteer at our American Red Cross blood drives. They’re held four times a year, the most recent being the last day of school before Thanksgiving break. Student volunteer Yuliana Padilla Rios pointed out that one unit of donated blood can potentially help three different people. That means all the students and staff who donated blood that Tuesday gave many families reason to give thanks!

I asked Iris Arrieta Ortiz, a senior at LHS, why she volunteers. She said it gives her the chance to help others help those in need. When she and her friends register donors at the event, they explain the process and let people know what to expect. They assure new donors there’s nothing to worry about. Everyone is well taken care of – and they even get snacks! The students encourage anyone at school who is 16 or older to donate.

Ainniz and Iris

Ainniz Millan Ithier, left, and Iris Arrieta Ortiz staff the registration table

This event was Ainniz Millan Ithier’s first time volunteering at a blood drive. She said she would definitely do so again. She and her fellow volunteers hope to inspire others to participate in the next event. Yuliana and Iris said being able to scan the new Ohio driver licenses made registration even easier. All agreed that the Red Cross team members who came to the school were great to work with, and it’s a plus to be able to do community service right at school.

Angelina Isco

Student volunteer Angelina Isco

If you would like to help blood donors at blood drives as a volunteer donor ambassador, visit our website by clicking here.

For information about holding a blood drive at your school or to find a donation event in your area, visit RedCrossBlood.org or call 1-800-RED CROSS (1-800-733-2767).

Edited by Glenda Bogar, American Red Cross communications volunteer

Photo credit: Lakeside High School