National Volunteer Week Profile: Mike Falatach

By Christy Peters, Regional Communications Manager

“I love dogs and I love people.” Knowing this about American Red Cross volunteer Mike Falatach, it’s no wonder he’s the volunteer leader for the Red Cross Animal Visitation Program (AVP) in Northern Ohio. Part of Red Cross Service to the Armed Forces, animal visitation teams support military members and their families across the United States and overseas. In Northern Ohio, Mike works with nearly 40 volunteers and their animals, coordinating visits to the Louis Stokes VA Medical Center in Cleveland and National Guard bases across the region.

 American Red Cross Animal Visitation Program volunteer lead Mike Falatach with his therapy dog Macee.

Mike currently has two Great Pyrenees therapy dogs, Macee, who will be 9 in June and Rosie who is 5. In addition to his role at the Red Cross, Mike is certified to evaluate dogs through Bright & Beautiful Therapy Dog Inc. guidelines which is an approved Therapy Dog program by the American Kennel Club (AKC). Mike is also an AKC Temperament Jude and Canine Good Citizen evaluator.

According to the AKC, “therapy dogs and their owners work together as a team to improve the lives of others.” Training to become a therapy dog is no simple task. Dogs must learn to ignore food that’s nearby, how to stay calm amid beeping medical equipment and be with lots of other dogs without turning the event into a playdate.

Rosie is a 5 year-old Great Pyrenees and one of Mike Falatach’s two therapy dogs

“We look for dogs with personality. They wag their tail or cock their head,” Mike said. “A dog that loves to visit with people and gets excited to do so is important because many of our events have lots of people.”

For many military members, seeing a Red Cross therapy dog is an important reminder of home when they are away training. Mike recalls being at Camp Perry in Port Clinton, Ohio for a leadership academy. He said officers came in and sat on the floor with the dogs, crying. “They told us about their dogs, how they missed them,” said Mike. “In the midst of that intense training, the dogs gave them much-needed comfort.”

Rosie ready to visit the Louis Stokes Cleveland VA Medical Center

Mike is always amazed at how a visit from a Red Cross therapy dog can break down barriers with patients. “The dogs take their mind off their pain and what they are going through,” he said. He’s visited individuals who are unable to speak but as soon as they see the dog they smile. Some patients are in the middle of painful medical procedures during a visit, but they perk up and immediately want to pet the dogs when they arrive.

“Macee and I visited a rehabilitation hospital, and a patient was struggling to finish their walk,” said Mike. “The nurse said, ‘If Macee walks with you, can you walk more?’ and the person did. They don’t want to disappoint the dog.”

Rosie visits with a service member as part of the Red Cross Northern Ohio Animal Visitation Program

Mike said being part of an animal visitation program with a national organization like the Red Cross means a lot to his volunteers. There’s a limited number of years for a dog to do therapy work, so any chance volunteers have is exciting for them. “They are eager to participate, they want to share their animals with people,” he said. “The people we meet enjoy it and are so appreciative and that means so much to us.”

The Red Cross is grateful to Mike and his entire team for the important work they are doing to serve military members and their families. You can learn more about Red Cross Service to the Armed Forces here.

Posted by Ryan Lang, Red Cross board member and volunteer

Happy birthday, Clara!

By Eilene E. Guy, American Red Cross volunteer

Clara Barton was born on Dec. 25, 1821, 202 years ago today. What a gift she turned out to be!

National Gallery, Washington, DC. Henry Inman’s portrait of Clara Barton.

Clara was a trailblazer throughout her life, but her most impactful legacy is the organization she founded in 1881, the American Red Cross.

Although she never married or had children, her “baby” has moved millions of people to give their time and talents to help even more millions of people prevent, prepare for, respond to, and recover from emergencies.

One of the things I admire about Clara was her ability to adapt. That “semper Gumby” (forever flexible) ethos guides the organization to this day.

In 1882, Clara sent her right-hand man, Julian Hubbell, to assess damage from floods along the Ohio and Mississippi rivers and provide relief. Clara managed fundraising, including $3,000 from the German Red Cross.

1889. Johnstown, Pennsylvania. Upon her arrival in Johnstown, Miss Barton immediately set up Red Cross headquarters in a tent on Prospect Hill overlooking the stricken valley. Another Red Cross faction, from Philadelphia, headed by a Dr. Pancoast, also arrived and set up hospital facilities in tents.

The flood wasn’t a large-scale disaster, but it did reveal the need for preparedness. Up to that time, Clara had run the Red Cross as a centralized operation, dispatching funds and relief management after emergencies.

Recognizing the need to localize, Clara had Hubbell work with mayors and business owners in Louisville, Cincinnati, and St. Louis to start local chapters, the first of what is now a national network of some 230 chapters recruiting volunteers and financial support.

Within a few decades, Red Cross chapters were popping up all over northern Ohio. In
fact, one of the most influential early supporters of the fledgling Red Cross was
Cleveland-born Mable Boardman, who traveled the country promoting volunteerism.

Across the decades, the Red Cross has followed Clara’s lead, adding programs to meet vital needs across a wide scope of American life:

  • Collecting nearly 40% of the blood needed to sustain trauma victims, support surgery patients and treat people with acute conditions from cancer to sickle cell disease.
  • Training volunteers to help victims of natural and manmade disasters with shelter, food, emergency medical and emotional support as well as guidance to plan their recovery.
  • Teaching lifesaving skills ranging from first aid and CPR to swimming and lifeguarding, to disaster preparation for children and adults. This year, the Red Cross launched a new online course, “Until Help Arrives,” to train bystanders to respond to opioid overdoses, severe bleeding, cardiac arrest and choking emergencies.
  • Installing millions of free smoke alarms in homes across the country to prevent home fire injuries and deaths.
  • Supporting our men and women in the military, and their families, with pre- and post-deployment preparedness, and morale and wellness support stateside and overseas. This year, Red Cross volunteers delivered emergency messages connecting more than 87,000 service members with their loved ones in times of family need.
  • Serving as a vehicle for Americans’ desire to contribute to disaster prevention and response around the world. This year, the American Red Cross helped support the international response to such disasters as earthquakes in Turkey and Syria, drought and hunger crises in Africa and flooding in Pakistan and Bangladesh.

Meanwhile, the organization is taking steps to minimize its environmental impact by shifting to more hybrid and electric vehicles, renewable energy sources and eco-friendly supplies.

Clara Barton recognized the importance of adapting to emerging needs. As such, I see her as one of the most consequential women in American history. She set the template for humanitarian service: During 2022, more than 275,000 people in America stepped up to volunteer.

And she established an organization that continues – more than 133 years later – to adjust to society’s new needs: More than half a million people downloaded Red Cross disaster preparedness apps on their phones during 2022.

If you’d like to learn more about the many ways Red Cross volunteers and donors live out Clara’s vision, visit redcross.org or cruzrojaamericana.org, or visit us on X at @RedCross.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Wreaths Across America – honoring veterans at Toledo Memorial Park Cemetery

By Ryan Lang, American Red Cross board member and volunteer

Photo credit Kathryn Dean, Red Cross volunteer

This past weekend, the American Red Cross of Northern Ohio assisted with the national program Wreaths Across America at the Ohio Western Reserve National Cemetery in Seville and Toledo Memorial Park Cemetery and Mausoleum in Sylvania, Ohio.

The annual program remembers and honors our fallen heroes at national cemeteries across the country by placing wreaths on veteran headstones on a certain day in December. The program’s been around since 2007, about 15 years after the first wreaths were donated to honor veterans buried at Arlington National Cemetery. Not long after, others showed interest in expanding the effort throughout the country.

Red Cross volunteer Nasir laying a wreath – Photo Credit Dawn Henderson

Volunteers from the Red Cross were providing material support for the services Saturday afternoon, along with the Boy Scouts of America. The mild weather helped boost the turnout for attendees and for volunteers.

Chad Holeko, Commander with the 180th Fighter Wing of the Ohio Air National Guard was this year’s keynote speaker. He invoked President John F. Kennedy during his speech, noting that it is not the words we choose to honor our military veterans, but the actions.

Red Cross volunteers at Wreaths Across America event in Toledo – Photo Dawn Henderson

After a brief remembrance ceremony, volunteers laid roughly 7,000 wreaths on the graves of fallen servicemen and women.

The Red Cross supports members of the military, veterans and their families in a variety of ways through our Service to the Armed Forces program. Volunteers from the Northern Ohio Region have been providing support for Wreaths Across America for several years. View photos from this year’s event here.

Posted by Ryan Lang, Red Cross board member and volunteer

On Veterans Day and every day, Red Cross helps active-duty military, veterans and families cope

By Eilene E. Guy, American Red Cross volunteer

Today is Veterans Day, when we honor those who have served in our military. But tomorrow and every day after this national holiday passes, the American Red Cross will continue to honor and support veterans, military members and their families. For more than 100 years, the Red Cross has been helping active-duty men and women in uniform, their families and veterans deal with the unique challenges of military service.

It’s no secret that military life is stressful. Those of us in civilian life can only imagine the toll it takes to be in combat or challenged with heavy responsibilities, leaving and reuniting with family and home, being uprooted, adjusting to assignment after assignment.

Red Cross Service to the Armed Forces has a whole catalogue of programs to ease those burdens – everything from a reassuring presence on battlefields, deployment stations and military hospitals across the globe to reunification and readjustment workshops here on the home front.

There are even Red Cross programs designed specifically for children who have to deal with the unique social and emotional challenges of military life.

Northern Ohio Region Red Cross volunteer Tom Adams of Cleveland uses his education, training and skills as a clinical social worker to facilitate free, confidential resiliency
workshops on bases around the country. He recently returned from Texas, where he has done sessions at Fort Bliss, Fort Hood and Fort Tyler. Some of the highlights of his assignments over more than a dozen years include assisting service members at Fort Pickett in Virginia, Orlando, Fla. and Wright-Patterson here in Ohio.

Tom sees genuine gratitude in the people he works with. Explaining why he volunteers he said, “I can give up a weekend without pay to give them a thumbnail sketch of how to handle what life throws at them. I find it really humbling to be able to do this.”

Tom structures his small-group workshops as conversations, encouraging participants to share the challenges they face in a safe space. “Then I suggest options for handling these situations,” Tom said. “I’m not there to ‘teach.’ My goal is to give them tools they can use, when they need them.”

Here in northern Ohio, the Red Cross is also active with National Guard and Reserve units, conducting workshops to help ease the transitions of deployment and reconnection after active duty.

Jessica Tischler, regional director of Service to the Armed Forces for the Northern Ohio Red Cross recruits and trains volunteers with certification in mental health and social work fields for that program.

“I have the privilege of interacting with veterans every day and hearing their stories of service and sacrifice,” she said. “It’s gratifying every Veterans Day to see the American public come together as a community to thank the men and women who served our country.”

The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the public. Our support for the U.S. military dates back to World War I, and we’re proud to maintain our founders’ commitment to the men and women who have served or continue to serve.

For more information or to volunteer or donate to support the Red Cross mission of helping active and retired military members, visit redcross.org or our Spanish site, CruzRojaAmericana.org, or follow us on Twitter at @RedCross.

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

National Volunteer Week spotlight: Carol Schemmer is dedicated to helping others

By: Sam Pudelski, American Red Cross volunteer

Carol Schemmer of Ottawa County is no stranger to the amazing work that the Red Cross does here at home and abroad.

“When I was in the military, I saw the work of the Red Cross firsthand — when military members needed support to get back home in an emergency or to communicate with loved ones,” said Carol.

Carol has spent her life helping others. She has held many distinguished roles in her life, including spending 22 years serving as a nurse in the United States Navy, leading an emergency room in Connecticut and teaching at Lorain County Community College, just to name a few.

Currently, she spends her time as a volunteer with the State of Ohio Medical Reserve Core (MRC) administering COVID-19 vaccines and as a leader for Club Red, a local organization that supports the Northern Ohio Region of the Red Cross through fundraising and advocacy efforts.

“Carol is an idea person and an action person. She’s always willing to step up and offer advice or help coordinate boots on the ground. She is highly organized, extremely reliable and caring,” said Rachel Hepner-Zawodny, executive director of the Red Cross of Northwest Ohio.

As part of Club Red, Carol has led the group to fundraise for the Red Cross but also expanded its effort to teach CPR to communities. She believes that CPR is so easy to learn, yet can be so vital to saving a person’s life during an emergency.

Carol admires the Red Cross volunteers who coordinate and deploy to disasters to offer relief to those affected. When disaster strikes, volunteers are there to provide basic necessities to communities impacted by a flood, storm or other natural disaster—supplying food, water, medical care and more. These efforts are possible thanks to donations and the support of volunteers—who make up over 90% of the Red Cross workforce.

We cannot do the work that we do abroad and at home without the support of people like Carol. Her dedication to supporting others in need throughout her life as a nurse and as a volunteer has helped countless people. We are truly honored to call her a supporter.

If you aren’t a volunteer but are interested in how you could support the Northern Ohio Red Cross, there are many opportunities available for a variety of skill sets. You can visit our website or click here to learn more.

Edited by: Glenda Bogar, American Red Cross volunteer

The forgotten gift of service of the military child

By: Sue Wilson, American Red Cross Volunteer

When most of us think of military service, the first thing that comes to mind is the men and women in uniform who selflessly chose to serve our country. We pass them in public places, and thank them for their service. We understand that when they take the oath, they do so knowing they’ll be away from their families, work long, hard hours to complete their mission, and always, they risk injury or death. But what we don’t often think of is the sacrifice made by the children in military families, and that they, too are deserving of our appreciation.

April is the month of the Military Child, and the American Red Cross is honoring special individuals who were born into a life a service by the decision a parent made to serve our country, and the extra special ones who have used the unique challenges of their childhood to serve others in a special way.

Red Cross volunteer Zoë Day is one such person. Both her mom and dad served 20+years in the Army. Zoë is currently on the Service to Armed Forces Team for the Northeast Ohio chapter, while pursuing a Master’s Degree in Social Work.

Being a military kid is not always easy. They experience multiple moves, schools, interruptions of friendships, parental separation and always, a fear of the risk their parents service entails. Zoë has moved 7 times, and lived in places as varied as Anchorage, Alaska, San Juan, Puerto Rico, and her favorite, Fort Jackson, SC. She believes that while her many moves have presented challenges, she’s learned useful life skills. “I’ve developed a thick skin when it comes to daily stressors,” says Zoë. “Being a military brat taught me how to feel at ease in any environment and adapt, despite quick changes and challenges. I’ve learned resilience and a sense of fortitude, a ‘get the job done’ attitude.”

Zoë’s supervisor. Jessica Tischler, Regional Program Director of Service to the Armed Forces, believes it is that attitude that makes Zoë so valuable. “Zoe’s background as the child of military parents gives her a sensitivity to the needs of service men and women, veterans and their families,” she said. “We are so fortunate that she is lending her talents as a volunteer to our Service to the Armed Forces casework.”

Friendships are another unique challenge facing military kids. “I am so used to moving that it is hard to keep in contact with old friends and try to make new ones at the same time,” Zoë said. The Covid-19 pandemic hasn’t made that part any easier for the kids of military families.

Zoë said that one of the benefits of being a military kid is that her family likes to explore the state they are in and enjoy that region’s culture as much as possible. She said the virus has given everyone cabin fever, forcing us to be resourceful. This is true of other military kids, too.

“My friends, also mainly military brats, have struggled as their usual way to enjoy life is related to traveling to visit each other in new states, and continuing the tradition of seeing new places every so often. These trips are now facetime bound,” says Zoë

Zoë is currently pursuing her master’s degree in social work while she interns at the Red Cross. Did she ever consider following in her parent’s footsteps? “I thought I would, then I realized my passion lies in supporting those who have protected our country either by serving directly or by being their support system during duty. I see myself getting to know the military veteran and family population a lot better by being a boots-on-the-ground social advocate and fighting for their social-welfare.”

Zoë Day, the Red Cross salutes you, and offers a collective “Thank You” for YOUR service.”

Show your support: Since 1900, the American Red Cross has been entrusted by Federal Charter with providing care and support for our military. Your support enables us to continue this proud tradition for our military and their families. Learn more, and donate here.

Caring for our troops never gets old…even after 140 years

By Doug Bardwell, American Red Cross Volunteer

While not as high profile as conducting blood drives and setting up disaster shelters, the American Red Cross’ origin was taking care of military personnel.  Clara Barton, who founded the Red Cross, made a name for herself by her heroic volunteer efforts comforting and providing assistance to fallen soldiers during the Civil War.

Even now, as we celebrate Red Cross Month, Service to the Armed Forces is still a key pillar of the five service branches of the Red Cross. Not only do we care for the troops, but the Red Cross provides an indispensable range of services for the families of the servicepeople while deployed…and afterwards.

Worldwide Effort

The Red Cross provides 24/7/365 emergency communication services for military personnel and their families, no matter where on the globe they might be located. In addition:

The Commitment Never Ends

Since 9/11, the Red Cross has cared for more than one million military families. Today, we continue to provide support for those families before, during and after deployment. 

Besides emergency communications while deployed, military members and their families benefit from information referrals, some financial assistance, and other non-emergency resources.

“The Red Cross helps members of the military, veterans and their families in a wide variety of ways,” said Jessica Tischler, Regional Service to the Armed Forces Program Director.  “And we are continuing to provide services, thanks to our volunteer caseworkers, despite the limitations imposed by the pandemic.”

During Red Cross Month, download the free Hero Care App (for both iOS and Android) to learn more about the services available, consider helping us with this work as a volunteer, or make a contribution to the Red Cross to help with this continuing need.  

Veteran Air Force combat rescue officer recalls how Red Cross provided critical assistance to military families in times of need

By Brinton Lincoln, American Red Cross of Northeast Ohio Board Member and Chair, Service to the Armed Forces Committee

In the middle of 2006, deep within Afghanistan’s Nangarhar province where the great Kunar and Kabul rivers conflate, I was jostled awake by our outpost’s on-duty watch sergeant. The American Red Cross was on the phone, looking to pass an urgent message to one of my team members. His sister, just a junior in high school, had been critically injured in a car accident. Unable to contact him directly, his mother and father called upon the Red Cross and the emergency contact services that the humanitarian organization provides. Within an hour, my service mate and his family were together on the phone. No more than 24 hours later, with the financial and logistical assistance of the Red Cross, he was on his way home to be with his sister. 

Brinton Lincoln

On three occasions, including the aforementioned, I bore witness to the benefits of the emergency communication services provided by the Red Cross. In each instance, the world’s most recognized nonprofit humanitarian organization served as the interlocutor between a family in need and their loved one deployed a world away. I, and my fellow service mates, so very much appreciated the support provided by the Red Cross.

As vital as this service is, it is just one of many things that the Red Cross does to support our nation’s military members, veterans and their families. The organization provides nearly a half million services every year to our military constituency. Though not widely recognized, the Red Cross has a presence on every military installation within the U.S., on 36 bases overseas and within your local community.

Chapters across the country brief more than 787,000 service members and their families each year through the “Get to Know Us Before You Need Us” program. For the deserving military demographic, the Red Cross provides support programs within military hospitals and clinics, informational and referral services at a local level to assist veterans with unmet needs, mind-body workshops, educational programs to help military families cope with deployments, reconnection workshops, and various programs within our VA hospitals. 

Brinton Lincoln and Regional CEO Mike Parks at the annual meeting of the Greater Cleveland Board of Directors in June, 2019

The wonderful volunteers of the Red Cross work tirelessly every day to provide comfort and care to service members, veterans and their families the world over. In doing so, they embody, quite literally, the spirit of Clara Barton who, during the Civil War, founded the Red Cross to care for combat wounded soldiers.   

Should you wish to contribute your time to support the military community, contact your local Red Cross chapter and ask to speak with a representative on its Service to the Armed Forces (SAF) team. Perhaps you will be the one to assist an anxious family in their time of need by connecting them with their loved one serving in a far-off land.  

For more information on the Red Cross’ Service to the Armed Forces, visit redcross.org.

Edited by Glenda Bogar, American Red Cross volunteer
Photo credit: Jim McIntyre, American Red Cross

Red Cross to serve up breakfast and resources to service members and their families during drive-up Veterans Day event

By Olivia Wyles, American Red Cross communications volunteer

December 17, 2019. Louisville, Kentucky. Hero Care Call Center. Photo by Bill Wine/American Red Cross

As Veterans Day draws near, one of the American Red Cross’ major lines of service, Service to the Armed Forces, draws closer to our hearts. Year after the year, the Red Cross has sought to support current and retired members of our U.S. Armed Forces and their families in any way possible.

Since the tragic event of 9/11 that shook our country, the Red Cross has served well over 1 million military families through services including (but not limited to):

  • providing home comforts and critical services on military bases around the world
  • supporting families while their loved ones are deployed or are experiencing an emergency
  • offering continued support after their time with the armed forces ends

Despite the challenges that this year has presented, including preventing the Red Cross from hosting its usual events honoring those who have selflessly served our country, military members and their families will still receive Red Cross support. 

Every year, of Toledo, Ohio, and the Red Cross host a Veterans Day breakfast that typically draws over 500 members of the armed forces and their families and friends. All currently serving and retired members of the armed forces and their families are invited to participate in a huge breakfast as well as have the opportunity to meet other families and visit vendor booths to access resources and information. The goal of this breakfast has always been to foster community and provide information for crucial services available to veterans such as dental services, mental health access, housing options, legal services, educational opportunities and more. 

Veterans Day Breakfast, Toledo, Ohio 2019

Peggy Holewinski, Regional Gift Officer for the Northern Ohio Region of the Red Cross, shared some insights as to what this breakfast will look like this year. This Veterans Day, Toledo officials and Red Cross staff will host a drive-up event for veterans and their families. Guests will arrive by vehicle and receive one of the over 500 bags of prepared breakfasts—thanks in part to local organizations that have donated food. Not only will veterans and their families receive a fresh, delicious breakfast, but those 500 bags will also contain resources and information attendees would normally receive at the in-person event. Although this year’s event will be quite different, Peggy expects a big turnout. 

“I think it’s really important to make sure veterans know how much we appreciate them and how much they have done for this country,” said Peggy. “Without them, we wouldn’t be free, and it’s so important for people to understand that.”

Well said, Peggy. The Northern Ohio Region of the Red Cross plans to make sure our veterans feel supported and appreciated just as much this year as in previous years.

Edited by Glenda Bogar, American Red Cross volunteer


Mental health professionals: please help the Red Cross assist service members, veterans, and their families

By Tim Poe, American Red Cross volunteer

October 7, 2020- As part of their extraordinary service and commitment, members of the US armed services, veterans and their families face an array of challenges, some of which can impact mental health. In addition, 2020 has been an exceptionally difficult year for all of us. To help with vital mental health services, the Northern Ohio Region of the American Red Cross is seeking additional volunteers to serve as mental health facilitators as part of its Service to Armed Forces.

The Red Cross, which has served the military for over 135 years, provides services on all military installations in the US as well as 36 overseas installations. An important component of Red Cross Service to the Armed Forces is providing mental health and emotional support. Two such services are reconnection and mind-body workshops.

Reconnection Workshops focus on assisting service members, veterans and their families with the transitions that come with military service. Topics include building strong and effective communications skills, managing stress, discussing and finding methods to cope with trauma, emotional grit, connecting with children and defusing anger. There are also workshops which help children effectively cope and communicate. Another important workshop helps non-professional caregivers of wounded, ill, or injured service members and veterans.

With Mind-Body Workshops, the Red Cross teaches easy-to-use skills that connect the body with the mind to help participants cope with stress and trauma. Topics in the introductory course include breathing, mindfulness techniques, stretching and movement, body awareness and functioning, and guided imagery. A module to use mind-body skills includes drawing, journaling, meditation and mindfulness, body awareness through body scan, progressive muscle relaxation and mirroring, and self-directed imagery.

These workshops are free, confidential and offered in small groups.

Due to the pandemic, mental health facilitator roles are currently virtual but will return to being in-person once it passes.

If you are a mental health professional with a current and unencumbered license and hold a master’s level or above mental health degree, please consider volunteering to help the Red Cross provide these crucial services. Volunteering with the Red Cross provides a multitude of professional and personal benefits. These include training; professional development opportunities; remaining clinically active; the ability to advocate, provide feedback, and promote information in your area; and, most importantly, assisting those in need. For more information on volunteering please visit this page or call one of the numbers listed here.

More information about Red Cross Service to Armed Forces is available here.