Retiring after nearly five decades, Red Cross staffer to continue contributing as volunteer

CLEVELAND, April 16, 2024 When John Gareis began his career with the American Red Cross, there were elevator operators in the building that housed the offices in Cleveland. Blood collected from donors was stored in glass bottles – not the plastic pouches used today. “And there were no electronics,” John said, pointing to an old typewriter on display in the lobby of the current Red Cross offices in Cleveland.

John Gareis and wife Emily at a Red Cross fundraiser

If the computer systems that exist today were common then, John may not have been hired.

“I saw a notice posted on a job board at CSU (Cleveland State University),” John said. He was studying business management at the time and needed a part-time job. “They asked me if I had good handwriting. I said, ‘I guess so,’ and I got the job.”

48 years later, John is retiring from the Red Cross, following a storied career that began in the records department, where he was tasked with writing blood donor information by hand.

 Lt. Mike Norman, left, and Chief Anthony Luke of the Cleveland Division of Fire recently presented John with a plaque and a badge as an honorary officer

“It was only supposed to last a couple of weeks,” he said with a wry grin.

“I met John in December 1986,” said Darlene Morris, the current manufacturing director at the blood laboratory in Cleveland. “I had started at Red Cross the month prior, and he was hosting our Christmas party.! He had a great sense of humor and was fun to be around.”

John eventually transferred from Biomedical Services to Humanitarian Services and led the Wayne County chapter headquartered in Wooster. “Whenever there were any disasters or fires, John was always there to help,” said Greg Long, who served as the chapter chairman of the board. “He always had whatever was needed to assist the families and first responders.”

Greg said John worked hard to create and develop the Festival of Trees, a legacy fundraising event. And he worked with John to help build a new chapter headquarters building in downtown Wooster. “John put together a blue-ribbon campaign committee and we raised the money, 1.8 million dollars, and built the new chapter house.” Construction was completed in 2008.

John Gareis providing instructions at a Sound the Alarm event

John has weathered many changes in structure and operation at the Red Cross and is ending his career as the regional preparedness manager. Renee Palagyi, who worked closely with John for several years at regional headquarters in Cleveland, first met John in 2006, when she was a Red Cross volunteer in Ashtabula County. She served on a committee focused on disaster preparedness and response. “I was immediately struck by the wide base of knowledge John had, not just in disaster but in overall chapter function, fundraising, Service to the Armed Forces, and so much more,” she said. “Such an easy-going guy who was willing to share what he knew with the entire group.”

Arguably, John’s most significant contribution to the Red Cross involves the development of Operation Save-a-Life, an initiative to make homes and families safer with free smoke alarms. It began in 1992 in partnership with the Cleveland Division of Fire and served as a model for the national Home Fire Campaign, a highly successful initiative that is credited with saving more than 2,000 lives since being introduced nationwide in 2014.

“The success of the life-saving smoke alarm program is truly a credit to John and his desire to get it done,” said Renee.  “For so many years our region was the gold standard in this program and that must be credited to John, who didn’t just lead it; he was out there installing alarms, teaching families how to be safe and pulling together incredible teams across the region for large scale installations.”

John Gareis at WKYC demonstrating the importance of building a preparedness kit

John is quick to note he wasn’t involved with the creation of the smoke alarm program, but he speaks of it with pride. “We started it. It went national because of the work done by our staff, our volunteers and our partners to make it such a success,” he said. “We wear that as a badge of honor, and we continue to be a national leader every day.”

Regional CEO Mike Parks also shared his high praise for John.

“John’s contribution to the American Red Cross over the past five decades cannot be overstated.  His knowledge and expertise, especially when it comes to preparing communities and families for potential disasters, has resulted in a more resilient Northern Ohio,” he said.  “His inspiring leadership of the Home Fire Campaign has created safer homes, families, and communities.  Thanks to his tireless efforts, the Northern Ohio Region continues to set an example for the rest of the country when it comes to smoke alarm installations and homes made safer.”

 Regional CEO Mike Parks recognized John’s contributions at the 30th anniversary celebration of the smoke alarm program

His retirement is not the end of John Gareis’ Red Cross career; he plans to continue sharing his expertise as a volunteer.

“I feel honored to have worked alongside John for the past eight years and look forward to continuing to do so as John moves into a volunteer role supporting our training team,” said Emily Probst, regional disaster officer.

Mike Parks shared a similar sentiment. “I wish John the very best in the future and am comforted in knowing he will continue to provide his valuable service to the Red Cross as a volunteer.”

Edited by Glenda Bogar, American Red Cross volunteer

Posted by Ryan Lang, American Red Cross board member and volunteer

Mike’s 2022 Veterans Day message

By Mike Parks, RADM, U.S. Coast Guard (Ret.), CEO, American Red Cross Northern Ohio Region

November 9, 2022 – Family and Friends of the Red Cross of Northern Ohio – greetings as we prepare this week to honor our nation’s Veterans on Friday, November 11th.  We do so in commemoration of World War I’s Armistice which was signed on the 11th hour of the 11th day of the 11th month of 1918.   Today there are approximately 18.5 million living Veterans in the United States.  Of the 16 plus million people who served in World War II—“America’s Greatest Generation”—only 167,284 (just over 1%) are alive today and we’re losing 180 WWII Veterans every single day.  The origins of the American Red Cross are rooted in the wartime experiences of our beloved founder Clara Barton during our nation’s horrific Civil War.  The history of the American Red Cross is replete with heart-warming stories of the American Red Cross serving those Veterans who have served our grateful nation ever since.    

It is customary on Veterans Day (there is no apostrophe) to express our thanks and appreciation to Veterans we know or that we come across on that day.  A simple “Thank you for your service.” is wholly appropriate.  Although there is some debate on this (many Veterans don’t like to be thanked because they feel they were just doing their duty), it is my personal opinion that we should not limit our expression of gratitude for Veterans to one day a year.  Veterans past and present served and continue to serve 365 days a year (and 366 every fourth year!) so it’s fitting to thank them each and every day for their selfless service and sacrifice.  If you’re a Veteran reading this—THANK YOU for your selfless service and sacrifice!!!

Speaking of sacrifice—we also celebrate Military Family Appreciation Month in November.  Frequent moves, missed holidays, birthdays and anniversaries, and periods of long separation are all par-for-the-course for military families.  I feel I can state with a high degree of certainty that the love, encouragement, sacrifice, support and prayers provided by military families has been, and continues to be, critical to the success and welfare of our entire Veteran community. 

June 20, 2018. Washington, DC. Development SAF Stock Photography Project 2018. Photo by Roy Cox/American Red Cross

It’s appropriate we recognize our Veterans and their families in the month of November—the same month we celebrate Thanksgiving—a holiday focused on counting our blessings and expressing our genuine gratitude for our rich bounty.  Coming full circle, one of our greatest blessings is the freedom we each experience here in America.  This freedom would in no way be possible without the sacrifice of all those Veterans we honor this Friday! 

Thanks again to each and every one of you for your support of Veterans and the American Red Cross of Northern Ohio!  Best regards…Mike

Red Cross response in 2021: Families face emergency needs

Bring hope to the holidays by donating on Giving Tuesday or giving blood to help overcome the nation’s emergency blood shortage

In 2021, people in Northern Ohio and across the country faced great emergency needs as the ongoing pandemic exacerbated the challenges related to severe disasters, blood shortages and global conflict.

“Our most vulnerable neighbors are facing unique and pressing struggles when crisis strikes on top of COVID-19,” Mike Parks, Regional CEO said. “This holiday season, join us to provide help and hope in these difficult moments by making a financial donation or by giving blood or platelets.”

Watch Mike’s Thanksgiving video message here.

Visit redcross.org to make a financial donation or an appointment to give blood or platelets. Individuals can also learn about volunteer opportunities in their area and give back in honor of American Red Cross founder Clara Barton, whose 200th birthday will be commemorated on December 25.

RELENTLESS DISASTERS COMPOUND COVID-19 STRUGGLES 2021 marked one of the country’s most active years for severe weather — which battered many communities still reeling from last year’s disasters. For thousands of people in need, the Red Cross launched a new major relief effort every 11 days to provide refuge, food and care.

August 10, 2021. Chicago Park, California. Red Cross volunteer Dave Wagner surveys damage from the River Fire on Meyer Drive in Chicago Park, California. Photo by Scott Dalton/American Red Cross

This year, a family displaced by a disaster in the U.S. spent an average of nearly 30 days in a Red Cross-supported emergency shelter. These extended stays were largely due to a lack of savings and community housing shortages — signs that climate-driven disasters are compounding the financial hardships of the pandemic.

Tom Revolinsky and Tracy Endress travelled to the hurricane-ravaged gulf coast

65 disaster workers from Northern Ohio, most of them volunteers, helped people across the country who were impacted by disasters, including western wildfires, Hurricane Ida, Tropical Storms Fred and Henri, flooding in middle Tennessee, and the repatriation of refugees from Afghanistan in Maryland, Virginia and Wisconsin.

In Northern Ohio, Red Cross workers responded to nearly 1,200 disasters – the vast majority of them home fires. More than 1,800 families received assistance in the immediate hours and days after experiencing their darkest hours.

GLOBAL CONFLICT CREATES MASS NEEDS FOR DISPLACED FAMILIES Around the world, massive humanitarian needs emerged in 2021 for a growing number of families displaced by the overlapping challenges of conflict, COVID-19 and climate change. This year, at the request of federal government partners, Red Cross workers from Northern Ohio and across the country distributed more than 2.1 million essential items — like blankets, diapers, medicine and toys — for Afghan evacuees arriving on U.S. military bases and unaccompanied children seeking asylum at the U.S.-Mexico border.

September 1, 2021. Ramstein Air Base, Ramstein-Miesenbach, Germany. The American Red Cross is welcoming evacuees from Afghanistan at Ramstein Air Base in Germany, at the request of the Department of Defense. Red Cross team members are offering hygiene supplies, baby items, and other necessities. Photo by Emily Osment / American Red Cross

COVID-19 STRAINS BLOOD SUPPLY FOR PATIENTS To meet the increasing needs of hospital patients, the Red Cross distributed 250,000 more blood products in 2021 than last year, until the delta variant began to spread in August. The pandemic also resulted in fewer blood drives at schools and colleges, contributing to a 34% drop in new blood donors from last year — one of the largest year-to-year decreases and one that could threaten essential medical care for patients. Locally, the Northern Ohio Red Cross Region has experienced a 32% decrease in new blood donors this year.

Blood donor Ed Lewis gives at the WNCX Rock and Roll blood drive in April, 2021

As a result of low blood donor turnout in recent months, the Red Cross is heading into the holidays with its lowest blood supply in more than a decade at this time of year. Blood donations are desperately needed now to meet the needs of accident and burn victims, heart surgery and organ transplant patients, and those receiving treatment for leukemia, cancer or sickle cell disease.

All those who come to give Nov. 29-Dec.16 will automatically be entered for the chance to win a private screening for the winner and 50 of their guests of the epic new film The Matrix Resurrections. Plus, those who come to give Nov. 29-Dec. 16 will also get a $10 Amazon.com Gift Card by email, thanks to Amazon.*

Reflections of a local veteran and volunteer

Veterans Day remarks from Mike Parks follow

By Chiane Martin, American Red Cross Volunteer, Service to the Armed Forces

Veterans Day is a day, when as a country, we can sit back and reflect on the sacrifices made by the men and women of the U.S. Armed Forces. It is a day of remembrance, gratitude and honor.  As a veteran, I reflect on the personal sacrifices all veterans have made and we honor our brothers and sisters that we have lost along the way. Veterans Day is about showing homage to those who have made the ultimate sacrifice. The sacrifice of leaving everything they know and love behind to fight for their country. There is an immense sense of pride that a service member feels when they put on that uniform. That pride comes from knowing that they are fighting for something bigger than themselves.

Red Cross volunteer and US Army veteran Chiane Martin

The work that I do with the American Red Cross makes me feel that sense of pride again. I am honored to provide my fellow service members and their families with the support they need during some of the most difficult and trying times in their lives. Having someone understand the challenges you’ve faced or are facing can make all the difference and I’m grateful to be given the opportunity to do just that.

There is an immense sense of pride that a service member feels when they put on that uniform. That pride comes from knowing that they are fighting for something bigger than themselves.

Chiane Martin

The Red Cross is a phenomenal organization and were helpful when I was in the military. I respect the work and dedication that I see put in by the Red Cross and couldn’t be more happy to be a part of it. Thank you to all the men and women past and present, who have made that ultimate sacrifice. Those that understood and upheld the mission of service before self. Those that took that oath and those who understand that the world is more important than themselves.

Happy Veterans Day,

Mike Parks’ Veterans Day message

By Mike Parks, Rear Admiral, US Coast Guard (retired)
Regional CEO, American Red Cross of Northern Ohio

This Thursday, November 11th, we will remember Veterans Day, which evolved from Armistice Day and was first proclaimed in 1919 by President Woodrow Wilson.  The term “armistice” refers to when warring parties agree to stop fighting.  President Wilson’s Armistice Day recognized the end of World War One when hostilities ceased at 11 a.m. on November 11, 1918 (the 11th hour, of the 11th day, of the 11th month).  The United States Congress changed Armistice Day to Veterans Day in 1954 to recognize Veterans of all U.S. wars. 

In this poster, a Tomb Guard carries out his responsibilities with
unwavering dedication, alone on the quiet plaza at dawn.
There have been Tomb Guards of all races, genders, religion
and creeds, so I wanted to keep the identity of this Tomb Guard ambiguous. 
By placing the Tomb Guard off to the side I hoped to remind the viewer
to look past the sentinel and focus on the tomb itself and the unknown
soldiers who died in service to our nation.
(Artist Matt Tavares)

This past year has been yet another year of remarkable events in our nation’s history—not the least of which was the conclusion of our military’s 20-year engagement in the war in Afghanistan—a war that saw thousands of American Veterans serve our country—many making the ultimate sacrifice or suffering debilitating injuries they will live with for the rest of their lives.  We should not only remember and thank those Veterans who served in that two-decade long war, we should also recognize and thank their families and loved ones. 

I’d like to highlight this last point just a bit more on this Veterans Day.  Veterans past and present put themselves in harm’s way to protect our way of life; many endure severe hardships while serving our country; they sacrifice significant time with their families and loved ones during long deployments-often in far-away lands and on the high seas; and they frequently uproot themselves and their families to undertake moves of entire households—many times cross-country.  All of these facets of a Veteran’s everyday life, also take a huge toll on their families and loved ones as they support their Veterans.  I speak from personal experience, and feel confident I speak for other Veterans, when I state I would not have been successful without the love, support, and prayers of my family—they were, and always will be, a true blessing.  Let us all make a special point this year to also remember to express our sincere thanks and appreciation to the families and loved ones of our Veterans.

In closing—I challenge all of us to not just remember our Veterans and their families on November 11th, but remember and thank them whenever the opportunity presents itself.  None of our Veterans only protected our freedoms one day a year—I hope we can express our gratitude on more than one day a year as well.  To all those Veterans that are reading this—“Thank you for your service!”  Please also thank your families and loved ones for their support of you and their sacrifice as well!  Let us never forget. 

Best regards…Mike

P.S. Please also take a moment to view our Virtual Resiliency Workshops website to learn how to access these resources, which are open to anyone with a military veteran affiliation (including partners, donors, service members, spouses, friends and staff members, those 18 years and up). 

Mike Parks recalls Red Cross response to 9/11 attacks

By Mike Parks, Rear Admiral, US Coast Guard (Retired)
Regional CEO, American Red Cross of Northern Ohio

Family and Friends of the Northern Ohio Red Cross:  This Saturday, we commemorate the 20th anniversary of the 9/11 terrorist attacks on our nation.  Now known as Patriot Day, it’s a time to remember the victims and honor the brave responders.  Literally within minutes of Flight 11 crashing into the north tower of the World Trade Center, the Red Cross began mobilizing to provide immediate aid—aid that continued for years.

September 12, 2001. New York City, New York. American Red Cross volunteers receive a briefing at the site of an assistance center near the scene of the World Trade Center collapse. Photo by Daniel Cima/American Red Cross

Our massive relief and recovery efforts were funded by nearly $1.1 billion in generous donations, which were used to help more than 59,000 families affected by the terrorist attacks.  The Red Cross provided hundreds of millions of dollars in financial assistance to families that lost loved ones, injured survivors, first responders, residents of lower Manhattan who couldn’t return home, and workers who lost their jobs.  More than 57,000 Red Crossers from across the country (including several from Northern Ohio) served more than 14 million meals and snacks, opened dozens of shelters for people who were left stranded, and connected some 374,000 times with people to provide emotional support and health services.  Hundreds of thousands of individuals lined up to give blood as people from all walks of life showed up to help in any way they could.

As we remember the terrible tragedy of September 11, 2001, we come together as members and supporters of the American Red Cross to mark this day in solemn remembrance and with a renewed commitment to serve those in the face of disasters.  Large scale disasters often bring a nation together—9/11 certainly did.  Here is a short video clip that helps make that point with its stark contrast.  My sincere hope and prayer is that our nation does not have to experience another tragedy like 9/11 to unite us in the pursuit of our precious freedom as Americans.  Thank you for your tireless support of our American Red Cross—the world’s premier humanitarian organization—as we honor those that perished and salute those who preceded us in service. 

Godspeed…Mike

Reflections from two Northern Ohio Red Cross responders will be posted here tomorrow, on the 20th anniversary of the 9/11 attacks.

Police Sergeant honored for saving baby’s life

Awarded Certificate of Extraordinary Personal Action

Sergeant Greg Patterson of the Richmond Heights police department was the first to respond, after a disturbing call to 9-1-1 about a baby who had stopped breathing.

“When I received the call, my first thought was to get there as quickly as possible,” said Sergeant Patterson. “When I arrived, the mother ran out the front door and handed the baby to me. When I saw that his face was blue and he wasn’t breathing, my training kicked in.”

He then described the actions he took to bring the baby back.

“I sat down on a chair on the front porch and began chest compressions,” he said. “I then turned the baby over and gave him a few back blows.” That’s when the infant began to respond, as he coughed up some mucous that Sergeant Patterson wiped away.

“I could see that he was starting to breathe again. When I saw the color coming back into his face, I was beyond relieved.”

Richmond Heights Police Sergeant Greg Patterson congratulated by Mike Parks, Regional CEO, American Red Cross of Northern Ohio

Sergeant Patterson has been awarded a Red Cross Certificate of Extraordinary Personal Action, which is given to those who step up in an emergency situation and help save or sustain a life. “Sergeant Patterson’s actions exemplify the mission of the American Red Cross to prevent and alleviate human suffering in the face of emergencies,” said Mike Parks, Regional CEO of the Red Cross of Northern Ohio. “He is to be commended for his willingness to help others in distress.”

Sgt. Greg Patterson, Mike Parks, and Kim Riley, Board Chair, Red Cross of Northeast Ohio

“When I arrived, the mother handed the baby to me. When I saw that his face was blue and he wasn’t breathing, my training kicked in.”

Sergeant Greg Patterson

Sergeant Patterson was honored during the June, 2021 meeting of the board of directors of the American Red Cross of Northeast Ohio. He was accompanied by his wife and daughter, along with Chief Thomas Wetzel, Lieutenant Denise DeBiase, and Records Clerk Latrice Evans, who submitted the lifesaving award nomination.

The Certificate of Extraordinary Personal Action is one of three awards bestowed by the Red Cross for lifesaving actions. The Certificate of Merit is the highest award given by the Red Cross to an individual or team of individuals who saves or sustains a life by using skills and knowledge learned in an American Red Cross Training Services course.

Records Clerk Latrice Evans, Sgt. Greg Patterson, Lt. Denise DeBiase, and Chief Thomas Wetzel, Richmond Heights Police Department

The Lifesaving Award for Professional Responders is given to an individual, or team of individuals, who saves or sustains a life, outside of a medical setting, as part of their employment or while on duty and had an obligation to respond. 

If you know someone who may qualify for a Red Cross Lifesaving Award, you can nominate that individual or group by using this online form. And you can visit LifesavingAwards.org to learn more.

Sergeant Patterson doesn’t think he acted any differently than any of his fellow officers would have acted when responding to that call.

“I don’t consider myself a hero,” Sergeant Patterson said. “I just happened to be the one to get there first. I am very grateful that I was able to be there to help.”

The shoulders of giants, the footsteps of heroes

2021 Memorial Day message from American Red Cross Regional CEO Mike Parks,
Rear Admiral, U.S. Coast Guard (Retired)

Family & Friends of the Northern Ohio Red Cross:  May—what a busy month!!!  There are many things we typically celebrate in May including this year:  Cinco de Mayo (5th), Military Spouse Appreciation Day (7th), Mother’s Day (9th), International Nurses Day (12th), Armed Forces Day (15th), the Red Cross’s 140th Anniversary (21st), and, last, but certainly not least, Memorial Day (31st). 

I’d like to focus on the last two—the founding of the Red Cross by Clara Barton in 1881 and the holiday we now know as Memorial Day both had their origins on the battlefields of the American Civil War.  Clara Barton was inspired and founded the American Red Cross years after she, as a nurse, cared for wounded soldiers during our War Between the States.  The compassion she showed those suffering troops still inspire all of us today fortunate enough to serve in “Clara’s Army”—arguably the world’s premier humanitarian organization—an organization that still serves veterans, members of the Armed Forces, caregivers and their families some 140 years later.  Thank you for all you do to support the American Red Cross!

Mike Parks

Memorial Day was originally known as Decoration Day.  Following the Civil War, which claimed more lives than any conflict in U.S. history, the country’s first national cemeteries were established.  By the end of the 1860’s various towns and cities were holding springtime tributes to those countless fallen soldiers by decorating their graves with flowers and reciting prayers.  The first official Decoration Day was May 30, 1868 and Ohio’s own General James Garfield gave a speech at Arlington National Cemetery while 5,000 participants decorated the graves of the 20,000 Civil War soldiers buried there.  Although initially focused on honoring those lost in the Civil War, Decoration Day expanded after World War I to honor those who died in all American Wars.  In 1968 Congress passed legislation which established Memorial Day as a federal holiday on the last Monday in May—a change that went into effect in 1971.   Now, every Memorial Day, we continue to honor those men and women who died while serving in the United States Armed Forces. 

“Let us never forget that we are standing on the shoulders of giants and walking in the footsteps of heroes.”

Mike parks, Regional CEO, American Red Cross of Northern Ohio

Memorial Day weekend is often seen as the unofficial start to summer and we often celebrate with parades, dedications, and other commemorative events.  Unfortunately, many of those activities were cancelled last year due to the global pandemic.  Fortunately, thanks to many restrictions being eased or lifted, a number of these patriotic activities are again being held this year.  I encourage all of us to take some time out of our weekends to help honor those who paid the ultimate sacrifice so that we can enjoy the freedoms we quite often take for granted.  Whether it’s our children or grandchildren, I believe we have an obligation to help ensure future generations will always remember freedom isn’t free and often comes at an extremely high price—a price paid by those heroes we honor on Memorial Day.  Whether we’re at a barbecue, a picnic, a ballgame, at the beach, out on the Lake, or working serving others, let us use Memorial Day to count our blessings as we remember those who courageously gave their lives in defense of our country.  Let us remember to proudly display our American flags and hopefully, we can all pause for a moment of silence at 3:00 pm local time for the National Moment of Remembrance. 

As I close, let us never forget that we’re standing on the shoulders of giants and walking in the footsteps of heroes.  May each of you have a memorable and enjoyable Memorial Day as we honor our nation’s fallen heroes!!  Best regards…Mike

This video was shot on Memorial Day, 2017 in Pepper Pike, Ohio. Mike spoke at the Memorial Day observance in Hiram, Ohio in 2021. Visit our photo album here. Photos by Dave Dreimiller. Visit Dave’s blog for more photos here.

Happy Holidays from the American Red Cross of Northern Ohio

By Mike Parks, Regional CEO, American Red Cross of Northern Ohio

December 23, 2020-Season’s Greetings family and friends of the American Red Cross of Northern Ohio!! 

Mike Parks

Thank you for all your support throughout this incredible year! 

Please watch the video below and have a safe, happy and healthy holiday. 

Looking forward to welcoming in 2021 together!!!! 

All the best…Mike Parks

Happy Thanksgiving from the Northern Ohio Region!

By Mike Parks, Regional CEO, American Red Cross of Northern Ohio

November 26, 2020- Friends and family of the American Red Cross of Northern Ohio!! 

As challenging as this year has been, and is, for all of us, I feel strongly we still have so much for which to be grateful—not the least of which is your American Red Cross—and YOU ARE the American Red Cross!!

Thank you for everything you do to support our lifesaving mission. Please take less than a minute and watch the video below because if a picture is worth a thousand words, then a video must be priceless!! 

Cynthia, Tiffany and Halle join me in wishing you and yours a blessed and wonderfully Happy Thanksgiving!! 

Best wishes- Mike Parks

Veteran Air Force combat rescue officer recalls how Red Cross provided critical assistance to military families in times of need

By Brinton Lincoln, American Red Cross of Northeast Ohio Board Member and Chair, Service to the Armed Forces Committee

In the middle of 2006, deep within Afghanistan’s Nangarhar province where the great Kunar and Kabul rivers conflate, I was jostled awake by our outpost’s on-duty watch sergeant. The American Red Cross was on the phone, looking to pass an urgent message to one of my team members. His sister, just a junior in high school, had been critically injured in a car accident. Unable to contact him directly, his mother and father called upon the Red Cross and the emergency contact services that the humanitarian organization provides. Within an hour, my service mate and his family were together on the phone. No more than 24 hours later, with the financial and logistical assistance of the Red Cross, he was on his way home to be with his sister. 

Brinton Lincoln

On three occasions, including the aforementioned, I bore witness to the benefits of the emergency communication services provided by the Red Cross. In each instance, the world’s most recognized nonprofit humanitarian organization served as the interlocutor between a family in need and their loved one deployed a world away. I, and my fellow service mates, so very much appreciated the support provided by the Red Cross.

As vital as this service is, it is just one of many things that the Red Cross does to support our nation’s military members, veterans and their families. The organization provides nearly a half million services every year to our military constituency. Though not widely recognized, the Red Cross has a presence on every military installation within the U.S., on 36 bases overseas and within your local community.

Chapters across the country brief more than 787,000 service members and their families each year through the “Get to Know Us Before You Need Us” program. For the deserving military demographic, the Red Cross provides support programs within military hospitals and clinics, informational and referral services at a local level to assist veterans with unmet needs, mind-body workshops, educational programs to help military families cope with deployments, reconnection workshops, and various programs within our VA hospitals. 

Brinton Lincoln and Regional CEO Mike Parks at the annual meeting of the Greater Cleveland Board of Directors in June, 2019

The wonderful volunteers of the Red Cross work tirelessly every day to provide comfort and care to service members, veterans and their families the world over. In doing so, they embody, quite literally, the spirit of Clara Barton who, during the Civil War, founded the Red Cross to care for combat wounded soldiers.   

Should you wish to contribute your time to support the military community, contact your local Red Cross chapter and ask to speak with a representative on its Service to the Armed Forces (SAF) team. Perhaps you will be the one to assist an anxious family in their time of need by connecting them with their loved one serving in a far-off land.  

For more information on the Red Cross’ Service to the Armed Forces, visit redcross.org.

Edited by Glenda Bogar, American Red Cross volunteer
Photo credit: Jim McIntyre, American Red Cross