Celebrating the heart of the mission: Northern Ohio Red Cross honors its volunteers

By Kathryn Dean, American Red Cross volunteer

Northern Ohio has many dedicated volunteers who serve the American Red Cross in various ways.  Making up approximately 90% of its workforce, the Red Cross truly relies on the support of its volunteers to run.  Since National Volunteer Week occurred in late April of this year, several events have taken place across the region recognizing the impact that they make on a daily basis.

Volunteer Engagement Specialist Kelsey Jeffery handing off an award to one of our hardworking volunteers in our Heartland, Stark and Muskingum Lakes chapter.

“Our volunteers generously give their time and talents to the Red Cross, and we want to recognize them and celebrate all their hard work,” said Kelsey Jeffery, Volunteer Engagement Specialist.

Earlier this month, volunteer Jill Sterling was awarded the Spirit of Excellence Award, recognizing her 10 years of service as a biomed office assistant with the Red Cross.  Susan Gordos, Biomed Volunteer Engagement Specialist, noted the impact that Jill’s service has had at the Red Cross. 

Jill Sterling receiving the Spirit of Excellence Award for her service to the Red Cross mission.

“(Jill) conducts phone calls to past donors, provides information about upcoming drives, and encourages continued participation. Her communication is both professional and compassionate, ensuring donors feel valued and informed,”  Susan noted.  “By fostering strong relationships with the community and promoting consistent donor engagement, Jill contributes significantly to maintaining a reliable blood supply and advancing the Red Cross mission.”

Susan estimated that over the course of her volunteer work, Jill has made over 12,000 outreach calls to potential blood donors.  Dedicated volunteers like this are the reason why the American Red Cross continues to thrive 145 years after its inception.

Volunteer Recruitment Specialist Katie Bensinger handing out raffle prizes at the volunteer recognition event in the Greater Akron and Mahoning Valley chapter.

Katie Bensinger, Volunteer Recruitment Specialist, had this to say about her time spent working with volunteers: “My first three months with the Red Cross have been filled with so many meaningful interactions with our volunteers. The three Recognition and Appreciation events I was able to attend were filled with those meaningful moments,” Katie said.  “ I was able to hear so many of our volunteers’ Red Cross stories and the impact our organization has had on their lives and their communities. The volunteers’ commitment to the mission and the thousands of hours of their time that they give inspire me every day.”

Volunteers are always needed!  With dozens of different roles to explore, there is truly something for everyone.  To learn more about the Northern Ohio Region of the Red Cross, including upcoming events and volunteer opportunities, click HERE.

Red Cross, Avon Lake mayor team up to send smoke alarms to West Virginia

By Todd James, American Red Cross

In my nearly 20 years with the American Red Cross, I have seen many times how our chapters across the country work together to deliver help where it’s needed. I’ve worked side by side with disaster responders from many cities, states, and even other countries. But it’s not only in disaster response that the Red Cross uses our national network of chapters to provide help. I recently had the opportunity to be a part of helping homes in West Virginia receive free smoke alarms as part of our Home Fire Campaign.  

It all started with a conversation between Joe Matuscak, a member of the North Central Ohio Chapter Board of Directors and Mark Spaetzel, the mayor of Avon Lake in Lorain County. Mayor Spaetzel asked Joe about the Home Fire Campaign, specifically how we provide free smoke alarms and preparedness education for families.  

Charleston, West Virginia high school students repairing homes

A couple of weeks after that initial conversation, the mayor was in Charleston, West Virginia as part of a mission project with the United Church of Christ. He was one of 31 adults that accompanied 85 high school students to Charleston to assist the Appalachian Service Project in providing home repairs and help to low-income families in the area.  

As a construction manager for the project, Mark oversaw nine sites that teams were working on. He noticed that many of the homes did not have working smoke alarms and knew that, for many of these families, the cost of purchasing new alarms was not a cost they could afford. Recalling their recent conversation, Mayor Spaetzel called Joe Matuscak and asked him if there was anything the Red Cross could do to help.  

Joe immediately called me and explained the situation. I told him we would do everything we could to make sure those homes would receive smoke alarms and the safety they provide. I’ve worked on disasters with several members of the Central Appalachian Region team in West Virginia, so I reached out to one of my contacts who quickly put me in touch with Angela Akers, the Community Disaster Program Manager for the Charleston area. I called Angela and explained the situation and within a couple of hours, she had spoken to the mayor, arranged to sign his team up as a Home Fire Campaign partner and provided the smoke alarms and training the team needed to install the alarms and educate families on being prepared for home fires.  

Mayor Spaetzel said he wasn’t sure at first if making the call to Joe would help. “You think about big organizations and the bureaucracy involved and you don’t know if it’s going to work,” he said. “But this was seamless, and it was so easy. The training was quick and clear, and the Red Cross team made it easy and simple to help these families. I know the families appreciated it, because they didn’t currently have working smoke alarms and many of them had never had them.” 

Mayor Spaetzel said that in his position, fire safety and prevention are always on his mind and he’s looking forward to working with the North Central Ohio Chapter to make sure families in Avon Lake know about the Home Fire Campaign and have access to the program.  

Being a part of the Red Cross family means having family members across the country who are ready to help whenever it’s needed, wherever the call comes from. For more information about the Home Fire Campaign, visit redcross.org/NOH.  

Corporate leader sees results, lends his time and experience

By Eilene E. Guy, American Red Cross Volunteer

Jim Wilkins has responsibilities 24/7 as senior vice president for health, environment, safety and security at Marathon Petroleum headquarters in Findlay.

So how can he — why does he — carve out time to volunteer for the American Red Cross?

“When (Marathon has) an incident or experiences a natural disaster, my team provides critical assets, expertise and personnel during our response, which can include supporting our employees and their families with food, housing, supplies and fuel,” Jim said. “Some of my most rewarding experiences with the company have been on scene, supporting recovery after (hurricanes) Katrina and Ian.”

He’s seen first-hand what Red Cross does in the wake of disasters, whether natural or human-related. Volunteers rally to provide shelter, food, financial assistance for immediate needs, and health and mental health support.

“Our company has had a close relationship with the Red Cross,” Jim said. “We donate money to the Red Cross. . . . We see the results of what they do.”

Jim volunteers as co-chair of Marathon’s veterans’ network, where he learned how Red Crossers can serve the U.S. military, active and retired, and their families. And, of course, “I always thought of Red Cross as blood.”

During the upswing of the COVID pandemic, he agreed to join the volunteer ranks of the North Central Ohio chapter.

“Jim is a vital member of our board of directors, offering his leadership, guidance and experience to help our team deliver the Red Cross mission,” said the chapter’s executive director Todd James.

“Along with his personal passion for our work, Jim has also helped build on our strong partnership with Marathon Petroleum Corporation, creating even more opportunities for our teams to work together to serve those who need Red Cross services.”

Jim takes any opportunity he can to “tout all the great services offered by Red Cross” But he often finds it’s not necessary “since Red Cross is like Coke: Everybody recognizes the brand. It sells itself.”

The rewards of volunteering have certainly sold themselves to Jim. He’s currently the board vice president and head of the philanthropy committee.

“Our chapter is fortunate to have Jim on our leadership team and we truly appreciate his service,” Todd said.

During National Volunteer Week, the Red Cross salutes its more than 275,000 volunteers who respond to disasters, support our armed forces, teach health, safety and disaster preparedness classes, augment the blood collection staff, and educate youth and adults about International Humanitarian Law.

To explore the many flexible volunteer opportunities Red Cross has to offer, visit redcross.org/volunteer.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer