By Kathryn Dean, American Red Cross volunteer

Northern Ohio has many dedicated volunteers who serve the American Red Cross in various ways.  Making up approximately 90% of its workforce, the Red Cross truly relies on the support of its volunteers to run.  Since National Volunteer Week occurred in late April of this year, several events have taken place across the region recognizing the impact that they make on a daily basis.

“Our volunteers generously give their time and talents to the Red Cross, and we want to recognize them and celebrate all their hard work,” said Kelsey Jeffery, Volunteer Engagement Specialist.

Earlier this month, volunteer Jill Sterling was awarded the Spirit of Excellence Award, recognizing her 10 years of service as a biomed office assistant with the Red Cross.  Susan Gordos, Biomed Volunteer Engagement Specialist, noted the impact that Jill’s service has had at the Red Cross. 

“(Jill) conducts phone calls to past donors, provides information about upcoming drives, and encourages continued participation. Her communication is both professional and compassionate, ensuring donors feel valued and informed,”  Susan noted.  “By fostering strong relationships with the community and promoting consistent donor engagement, Jill contributes significantly to maintaining a reliable blood supply and advancing the Red Cross mission.”

Susan estimated that over the course of her volunteer work, Jill has made over 12,000 outreach calls to potential blood donors.  Dedicated volunteers like this are the reason why the American Red Cross continues to thrive 145 years after its inception.

Katie Bensinger, Volunteer Recruitment Specialist, had this to say about her time spent working with volunteers: “My first three months with the Red Cross have been filled with so many meaningful interactions with our volunteers. The three Recognition and Appreciation events I was able to attend were filled with those meaningful moments,” Katie said.  “ I was able to hear so many of our volunteers’ Red Cross stories and the impact our organization has had on their lives and their communities. The volunteers’ commitment to the mission and the thousands of hours of their time that they give inspire me every day.”

Volunteers are always needed!  With dozens of different roles to explore, there is truly something for everyone.  To learn more about the Northern Ohio Region of the Red Cross, including upcoming events and volunteer opportunities, click HERE.