Category Archives: Volunteers

Helping all family members, human and pet, after a disaster

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By Tim Poe, American Red Cross volunteer

“We found a cat!” I was descending a stairwell, having spent the day assisting those impacted by a multi-family fire, when a firefighter and police officer rushed in. They had found someone’s pet, soot-covered, but alive. Reaching out to the family so they could contact the fire department about their pet is among my favorite American Red Cross experiences. I’ve also seen how much animal family members mean during times of crisis, whether helping recover from tragedy or mourning their loss.

Over the past year, the Red Cross Northern Ohio Region has improved its ability to ensure pets are included when assisting families after a disaster. Megan Sylvester, Regional Recovery Manager for the Red Cross, has led this initiative.

Megan Sylvester, Regional Recovery Manager for the Red Cross

Megan, who has a zoology degree and extensive experience caring for and working with animals–including having “two rescue pitties and a shepherd” of her own–realized the need for improved pet care after responding to a home fire in which three cats died. When asked what the family could do with the bodies, she did not have an immediate answer. She knew pets are important family members that bring joy and comfort to our lives, and that the issue had to be addressed.

The efforts are having tremendous results. In January alone, the Northern Ohio Disaster
Assistance Team (DAT) responded to 121 events, aided 454 people (330 adults and 124 children) and 226 household pets, including seven emotional support and three service animals. Most were dogs and cats, but there were also small mammals, lizards, and a bird.

Building partnerships has been key in this effort. These include Neighborhood Pets Outreach & Resource Center, which helps people of all income levels care for their pets, Berea ARF, a no-time-limit animal rescue, and Faithful Companion, which provides service after a pet has died.

Megan Sylvester, with the Central California Animal Disaster Team

These partners help ensure families recovering from a disaster have resources for pet food, bedding and, when needed, services to take care of their pet’s remains.

In addition to her local efforts, Megan said that nationally, the Red Cross now has a household pet program. Sadly, people have perished in large disasters because they did not want to leave their pets behind. There were no pet shelters, so they did not evacuate. The national household pet program is meant to address this issue.

Megan helped the national effort while aiding families impacted by California floods, where she saw how greatly pets helped those recovering from disaster as well as Red Cross members.

Working as a pet liaison, she helped coordinate Red Cross efforts with those of humane
societies, the ASPCA, animal control and shelter organizations, veterinarians, a pet groomer, and therapy dogs (pet visitation is also an important part of the Red Cross’s Services to the Armed Forces).

“Walking a dog brings a little bit of normalcy,” Megan said. “helping both human and animal.” She also spoke of a young girl who was comforted by keeping her pet fish nearby. Overall, the pets brought, “A little sunshine during rainy days.”

Tips on including pets in your disaster preparedness plans are available here. The Red Cross also offers an online Cat & Dog First Aid training course and a pet first aid app.

Posted by Ryan Lang, Red Cross board member and volunteer

Volunteers – the MVPs of the American Red Cross

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By Samantha Pudelski, American Red Cross volunteer

2023 was another successful year for meeting the mission of the American Red Cross in Northern Ohio, and it couldn’t have been done without the support of our volunteers. More than 1,500 volunteers reported contributing 58,000 hours in the Northern Ohio Region and on disaster relief operations since July 1, 2023 (Fiscal Year 2024).

Volunteers and staff at the Red Cross of Greater Akron and the Mahoning Valley

As we reflect on 2023 and look forward to the new year, some of the leaders in the Northern Ohio Region shared their gratitude for our volunteer workforce for giving their time, expertise and talent to help our community this past year.

“The individuals who volunteer for our mission are truly some of the most dedicated people I have ever encountered. They provide so much more than a hug or a handshake. They provide hope to people on truly their darkest day. That is invaluable.” – Rachel D’Attoma, Executive Director, Red Cross of Greater Akron and Mahoning Valley.

“Working alongside our volunteers is one of the greatest privileges of my career. Thank you for all you do to make our mission so impactful!” – Rachel Hepner-Zawodny, Executive Director, Red Cross of Western Lake Erie.

Volunteers Rick McCullough and Al Irwin

“Our volunteer family is the heart and soul of the Red Cross. Every day, they give of themselves to those who need help in our communities. I want to thank every one of our volunteers for the amazing work they do and the compassion they show to those who need our help. It is truly and honor to work beside such amazing men and women.” – Todd James, Executive Director, Red Cross of North Central Ohio.

“The best part of my job is working with our incredible volunteers. It is an honor and privilege to work alongside of them, and because of them, our mission is delivered each and every day!” – Kimberly Kroh, Executive Director, Red Cross of Heartland, Stark and Muskingum Lakes.

“One of the most important things I’ve learned since joining the Red Cross, and has now been firmly ingrained in me, is the critical importance of our volunteers! If it weren’t for our tremendous volunteer workforce, there would be no American Red Cross. Pure and simple—they are the “lifeblood” of the world’s premier humanitarian organization! I am inspired by our Red Cross volunteers each and every day—they are a true blessing!” – Mike Parks, Chief Executive Officer, Red Cross of Northern Ohio.

Volunteers providing meals for residents forced to stay in a shelter last summer

90% of the Red Cross workforce are volunteers and serve in roles at blood drives and our blood donation centers, supporting our regional work, responding to disasters and more. If you are interested in volunteering with the Red Cross, visit our website here.

Read more about the impact made by our volunteers at our Year-in-Review page here.

A Hispanic Heritage Month profile: HOLA Ohio partners with Red Cross to assist Hispanic community

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By Tim Poe, American Red Cross volunteer

A few years ago, as a member of the American Red Cross’ Disaster Action Team, I responded to a large apartment fire in Painesville. While working with first responders, other Red Cross members and the affected families, many of whom primarily spoke Spanish, two representatives from HOLA Ohio arrived to help, especially with translation.

Since that time, HOLA Ohio has been an important partner with the Red Cross in Northern Ohio. It has been an integral part of fire safety initiatives in Latino communities, as well as assisting Hispanic families impacted by home fires.

During Hispanic Heritage Month (September 15 to October 15), we are highlighting the Northern Ohio Red Cross’ partnership with HOLA Ohio and the importance of reaching the Latino community.

I spoke with Tom Revolinsky, disaster program manager for the Red Cross, Northeast Ohio region. He explained the importance of HOLA Ohio in reaching the Hispanic community, especially following disasters.

“HOLA and the Red Cross routinely partner to help those in the Hispanic community affected by home fires,” said Tim. “HOLA helps identify families in need, provides translation assistance, additional financial assistance and helps overcome cultural barriers.”

A Painesville-based charitable nonprofit, HOLA Ohio was founded in 1999 to provide programs and services to Hispanic workers, families and children. Its services have grown from serving Lake and Ashtabula counties to reaching most of Northern Ohio and beyond.

In May 2022, HOLA Ohio opened its new Hispanic Community Center in Painesville, which contains staff offices, classrooms, a commercial kitchen and meeting spaces. It recently hosted a Health and Wellness Fair at the center, which the Red Cross helped support. Free medical check-ups, health screenings and food were provided.

“HOLA is grateful for our ongoing partnership with the Red Cross to ensure Spanish-speaking people impacted by disasters are provided resources,” said Veronica Isabel Dahlberg, executive director of HOLA Ohio. “Whether a devastating fire or a dangerous power outage during a bitterly cold blizzard, we have seen the Red Cross respond quickly to assist our community. We admire their commitment and dedication.”

The need for the types of assistance HOLA Ohio and the Red Cross provide is growing. According to the Ohio Department of Development and UCLA Latino Policy and Politics Institute, the Latino population in Ohio grew by 112% between 2000 and 2020 to over 505,000, which is 4.2% of the state’s population.

Additionally, the need for Red Cross services is dramatically increasing. Nationally, the Red Cross is responding to nearly twice as many large disasters as it did a decade ago.

Volunteers are needed to help respond to these growing needs, including those fluent in Spanish. For more information, please visit this site.

The Red Cross’s website is available in English and Spanish.

Edited by Glenda Bogar, American Red Cross volunteer

Sound the Alarm campaign installs more than 1,500 free smoke alarms in Northern Ohio

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When people think of the American Red Cross responding to disasters, they often imagine the aftermath of a massive hurricane or deadly tornado. Trees uprooted and tossed aside, homes with missing roofs or destroyed by floodwaters. But it’s not the large-scale disasters that keep Red Cross volunteers busy day in and day out. Home fires are the most frequent disaster in the country, claiming seven lives every day in the U.S. In Northern Ohio, the Red Cross responds to more than three home fires, on average, every 24 hours.

As part of the national Sound the Alarm campaign, Red Cross staff, volunteers and community partners set aside specific weeks throughout the year to focus on educating residents about home fire safety and installing free smoke alarms where they are needed. From April 22 to May 12 staff and volunteers in northern Ohio, in partnership with local fire departments, held Sound the Alarm events in 11 communities across the region. They included:

  • Sandusky
  • Uhrichsville
  • Cleveland
  • Medina
  • Hubbard
  • Warrensville
  • Toledo
  • Findlay
  • Henry County
  • Newcomerstown
  • Willoughby Hills

During these events, volunteers met with local families to install free smoke alarms, helped them create a two-minute fire escape plan and shared safety information on home fires and other local disaster risks. In Northern Ohio, more than 600 homes were made safer, with over 1,500 smoke alarms installed.

For those who do have smoke alarms, the Red Cross recommends testing smoke alarms each month and practicing your escape plan until everyone can get out in less than two minutes. It’s also important to teach children what smoke alarms sound like and what to do in an emergency.

While certain weeks of the year are designated as Sound the Alarm events, the Red Cross is working every day to help prepare communities for disasters like home fires.  If you or someone you know needs smoke alarms, visit the Sound the Alarm page to find out how to request an appointment with one of our teams. You can partner with the Red Cross and donate to this lifesaving work. Without the financial support of generous donors, the Sound the Alarm campaign would not be possible.

Check out more photos from our Sound the Alarm events on Flickr. Thank you to everyone who joined us this year and we look forward to seeing you all again soon at a Sound the Alarm event near you!

Bringing help and hope: Volunteer nurses find sharing their skills rewarding

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Honoring professional healthcare volunteers during National Nurses Week

By: Kelly C. McClure, MLS, BSN, RN, American Red Cross volunteer

What does a disaster look like? There’s no rough blueprint or an all-encompassing definition for the word, but for those who have lost everything in a fire, flood, earthquake, or hurricane, it can look like complete despair. In the United States alone, a disaster occurs approximately every eight minutes. Stretched out, that’s more than 60,000 disasters each year that the American Red Cross will deploy volunteers to help victims by supplying clean water, food and shelter. But what happens when there are physical injuries, wounds or medical conditions that need immediate attention? The Red Cross’ team of volunteer nurses are there to help.

Beth Kartman-Orgel, RN, Red Cross volunteer

The volunteer nurse corps for the Red Cross include an amazing team of registered nurses (RNs), licensed practical nurses (LPNs), licensed vocational nurses (LVNs) and nurse practitioners (NPs) who undergo many hours of training to become Service Associates (SAs) with the Red Cross’ Disaster Health Services. In addition to learning first aid, providing care at a shelter, psychological first aid, mass casualty education and deployment training, they also learn how to reunify families that have been separated. Once deployed, they not only provide physical assessments of injured victims who may need to be transported to a hospital for a higher level of care but also provide valuable health care education to victims.

One of the many dedicated nurses in the volunteer nurse corps is registered
nurse, Beth Kartman-Orgel, who has been a nurse for 46 years and a volunteer nurse with the Red Cross for six. During this time, she has deployed to many disaster sites including several in Florida after hurricanes and some in California during wildfires.

“Being deployed is a whole lot different than being a regular nurse,” Beth said. “You need to be able to think on your feet, make do with little to no equipment or support and, at times, without electricity, running water or supervisors because there is no internet or phone service.”

Any nurse will tell you that each day brings with it a whole new set of challenges. However, as a volunteer nurse in the Red Cross, those challenges look somewhat different.

“I love the challenges we face on deployments — the different ethnicities,
languages, and belief systems among staff and clients,” she explained. “I always loved camping, so showering in a truck, washing at a sink with bottled water, if need be, using flashlights to make rounds or give meds or change dressings is all in a day’s work.” Undoubtedly, Beth loves what she does for the Red Cross and has also completed Disaster Health Services supervisor training, which she hopes to utilize on her next deployment.

Deploying to a disaster area after a hurricane or wildfire isn’t the only way nurses can be involved with the Red Cross. Registered nurse, Cindy Russo, has been a volunteer with the Red Cross for 30 years and began her journey in Blood Donor Services at blood drives. Here, she completed donor registrations and medical histories and obtained blood pressure and hemoglobin tests before blood donation. In more recent years, Cindy has predominantly worked in Disaster Health Services, assisting victims after home fires to obtain new prescriptions for their medications and necessary medical equipment like wheelchairs, walkers and oxygen machines. In the past, Cindy has also deployed to regions affected by hurricanes and has even helped install smoke alarms in local homes. After 30 years of volunteering, she has found the work to be extremely rewarding.

“Helping those in a time of need is the most rewarding part,” she said. “It is a great extension of what many nurses do every day and is a way to use their skills and talents to help others.”

If you’re a nurse and want to volunteer with the Red Cross, browse through the listings of volunteer opportunities and complete an online volunteer application.

Edited by Glenda Bogar, Red Cross volunteer
Posted by Ryan Lang, Red Cross board member and volunteer

Corporate leader sees results, lends his time and experience

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By Eilene E. Guy, American Red Cross Volunteer

Jim Wilkins has responsibilities 24/7 as senior vice president for health, environment, safety and security at Marathon Petroleum headquarters in Findlay.

So how can he — why does he — carve out time to volunteer for the American Red Cross?

“When (Marathon has) an incident or experiences a natural disaster, my team provides critical assets, expertise and personnel during our response, which can include supporting our employees and their families with food, housing, supplies and fuel,” Jim said. “Some of my most rewarding experiences with the company have been on scene, supporting recovery after (hurricanes) Katrina and Ian.”

He’s seen first-hand what Red Cross does in the wake of disasters, whether natural or human-related. Volunteers rally to provide shelter, food, financial assistance for immediate needs, and health and mental health support.

“Our company has had a close relationship with the Red Cross,” Jim said. “We donate money to the Red Cross. . . . We see the results of what they do.”

Jim volunteers as co-chair of Marathon’s veterans’ network, where he learned how Red Crossers can serve the U.S. military, active and retired, and their families. And, of course, “I always thought of Red Cross as blood.”

During the upswing of the COVID pandemic, he agreed to join the volunteer ranks of the North Central Ohio chapter.

“Jim is a vital member of our board of directors, offering his leadership, guidance and experience to help our team deliver the Red Cross mission,” said the chapter’s executive director Todd James.

“Along with his personal passion for our work, Jim has also helped build on our strong partnership with Marathon Petroleum Corporation, creating even more opportunities for our teams to work together to serve those who need Red Cross services.”

Jim takes any opportunity he can to “tout all the great services offered by Red Cross” But he often finds it’s not necessary “since Red Cross is like Coke: Everybody recognizes the brand. It sells itself.”

The rewards of volunteering have certainly sold themselves to Jim. He’s currently the board vice president and head of the philanthropy committee.

“Our chapter is fortunate to have Jim on our leadership team and we truly appreciate his service,” Todd said.

During National Volunteer Week, the Red Cross salutes its more than 275,000 volunteers who respond to disasters, support our armed forces, teach health, safety and disaster preparedness classes, augment the blood collection staff, and educate youth and adults about International Humanitarian Law.

To explore the many flexible volunteer opportunities Red Cross has to offer, visit redcross.org/volunteer.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

Tragedy often inspires charity

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By J.D. Brink, American Red Cross volunteer

Pauline Skaff first volunteered for the Red Cross the week of 9/11.

Like many people after that tragically fateful day, she felt the need to do something. And she has been doing it for 22 years now. More impressive than that, she is 94 years old.

Pauline Skaff, Red Cross volunteer, 2008

“People were lined up around the block,” Pauline said, describing the scene at the Red Cross the week following the September 11th terrorist attacks. Obviously, she wasn’t the only person motivated to help her fellow Americans. “But I didn’t know if they were going to let me do it. She really put me through the ringer,” Pauline said of the then manager of Toledo’s Executive Parkway location.

Volunteering is not an automatic process. The Red Cross vigorously screens their volunteers. Being trusted with the public’s blood and private information is a high bar to pass.

Five more volunteers started at the same time she did. And Pauline is the only one still there every week, like clockwork. “I’ve outlasted them all,” she said proudly.

Pauline Skaff works the reception desk every Tuesday, checking people in to donate blood. She gave up her usual Thursday shift to make room for University of Toledo medical students who wanted to volunteer during the COVID-19 pandemic. She stands ready to pick up that slack again, though, whenever they may need her.

And she hasn’t just worked the desk these many years.

“I don’t know how many gallons I’ve given all together.” But Pauline does know that she has pins marking her 2 gallon, 4 gallon, and 8 gallon accomplishments. “My doctor doesn’t want me to give anymore though. I guess being 94, that’s a good idea,” she laughed.

She also had to think about how many jobs she’s retired from. Before becoming a dedicated Red Cross volunteer, she worked at the University of Toledo bookstore for eight years. One day after that, her daughter asked her to temp for one day as a receptionist at the WLQR radio station. She worked there for seven more years. “The last job I retired from was at the Board of Elections,” she said, where she oversaw absentee ballots, especially for overseas military voters. It seems service has always been a part of Pauline Skaff’s life.

Posted by Ryan Lang, Red Cross board member and volunteer

Using her spare time to give back to our community

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By Sam Pudelski, American Red Cross volunteer

When Jenn Mayfield found herself with some extra time and a need to complete community service to graduate with her degree in IT, she immediately thought of the American Red Cross. “I know the Red Cross and the reputation of blood services and how [they help] so many people with blood products,” she said.

A little over a year ago, she began volunteering with the Red Cross Northern Ohio Region as a volunteer candidate screener. In this role, screeners speak with people who have signed up to volunteer with the Red Cross to help place them in a role that not only fits the candidate’s interests and skills, but also is a good fit within the organization. It also allows her to volunteer after work in the evenings and on weekends since it is a remote position. Jenn enjoys the role because she loves to volunteer and connect with people. “I know that every time I talk with someone on the phone or answer someone’s question, I feel like I’m contributing in a positive way.”

In addition to her role as a volunteer candidate screener, she decided to start a second role with Red Cross headquarters in the department of public inquiry in July 2022. Not only did it allow her to further her passion for volunteering, but she also learned more about the services the Red Cross provides internationally and here at home. With the public inquiry team, Jenn helps answer questions, inquiries, complaints and comments from the public. Since this role also is remote, she fits in volunteering as her schedule allows.

Jenn looks at her opportunity to volunteer as a way to do something rewarding with some of her free time. In addition to her two permanent volunteer roles, she checks the Red Cross Volunteer Connection portal for other opportunities to give back. In fact, she recently volunteered at the Dominion Preparedness Day on April 1st. It was her first volunteer event, and she brought her fiancée as well. In addition to volunteering, she gives back by donating blood whenever she can.  Jenn truly believes that every little bit can help our communities, “even an hour a day or a couple hours a week can make a big impact.”

To all of those who are thinking of the Red Cross, Jenn can’t recommend it enough. As a part of the volunteer services team, she knows firsthand there are tons of different roles across the system that can fit for various interests and skills. In Northern Ohio, there are plenty of opportunities that allow individuals to volunteer when it fits their schedule, offering both in person or remote roles. “Honestly, there’s something for everybody. There’s a volunteer role for everyone.” To learn more about current volunteer opportunities in Northern Ohio, visit us here.

Posted by Ryan Lang, Red Cross board member and volunteer

With the U.S. Air Force and Red Cross, Cynthia Skidmore knows the power of being part of a team

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By Tim Poe, American Red Cross volunteer

Cynthia Skidmore climbed on a tank and felt at home. A U.S. Air Force veteran and military family member, Cynthia had recently volunteered with the American Red Cross as a member of the Service to the Armed Forces (SAF) team. While assisting at a military family picnic, she climbed the tank, saw the families, remembered the times she and her husband served when their children were young, and thought, “This is awesome!” She wanted to keep helping, to reach as many as possible, and knew the effectiveness of the Red Cross’ SAF team in assisting military service members, veterans and their families.

Cynthia Skidmore, Red Cross volunteer

After an exceptional Air Force career, Cynthia left in 2007 to focus on raising their five children while her husband, who was deployed in Saudi Arabia during 9/11, continued to serve. He retired from the Air Force in 2018 after 25 years, and her son Josh joined about the same time. Following the pandemic and her children becoming young adults, Cynthia, who has always been driven and full of purpose —“Going 90 MPH with [her] hair on fire”— found the house empty, felt lost and wanted to help others.

The Red Cross came to mind. Cynthia knew the tremendous feats a dedicated team can accomplish and the feeling of doing something bigger than oneself. She began volunteering with the Greater Akron and the Mahoning Valley chapter in 2022 and quickly made an impact.

Cynthia brings extraordinary skills and experience to the Red Cross. Having taught chemical warfare classes and focusing on disaster management while in the Air Force, she is skilled in public speaking and understands many elements of being in an armed forces family, as a veteran, spouse, mother, daughter and granddaughter.

Cynthia’s father, who recently passed away, helped inspire her sense of purpose and drive. A U.S. Navy veteran who served during Vietnam, Cynthia’s father was giving and deeply caring, often helping others, and loved Cynthia’s work with the Red Cross, both as a volunteer and blood donor. Her grandfather was also a Navy veteran. Thus, Cynthia continues her family’s tradition of giving.

In our conversation, Cynthia spoke highly of her Red Cross team and how much can be accomplished when people work together to help others. She enjoys being part of such a team and getting things done.

When asked about her favorite volunteer experiences, she said she has many. One that stood out was assisting at a deployment briefing when several volunteers brought in dogs. Cynthia, whose family has four dogs, said the service members’ children lit up upon seeing them. The dogs helped dispel fear, brought peace, normalcy and joy.

Cynthia Skidmore at a Summit County Veterans Stand Down event

Another favorite event is the Summit County Veterans Stand Down, where homeless and displaced veterans interview for jobs, receive haircuts, medical assistance, food, clothing and additional assistance. It is a tremendous help to those who have served and currently need assistance, and Cynthia is looking forward to the next one.

Cynthia also enjoys her regular volunteer work and being able to help, whether in person or being a compassionate voice on a telephone line.

For any veterans considering joining the Red Cross, Cynthia says volunteering is exceptionally rewarding and presents the opportunity to serve others in ways you never imagined. “It’s the next best thing to wearing a uniform,” she said.

For more information on the Red Cross’ Service to the Armed Forces or to volunteer, please visit this link.

Edited by Glenda Bogar, Red Cross volunteer

Posted by Ryan Lang, Red Cross board member and volunteer

This volunteer donates time, talent and treasure

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By Chris Chmura, American Red Cross volunteer

The American Red Cross celebrates the work and support of the hundreds of thousands of volunteers during National Volunteer Week. Red Cross volunteers fulfill many roles from coordinating blood drives, to responding to home fires in the middle of the night, to serving as board members and many more.

Betsy Sterling, left, and Kim Kroh

Betsy Sterling volunteers with the Red Cross of Heartland, Stark and Muskingum Lakes. Betsy met chapter Executive Director Kim Kroh years ago at a charity event called Day of Caring and they have supported each other ever since. 

Betsy is a Tiffany Circle member, current board chair (past 9 years), an every 56-day blood donor, hosts regular blood drives at her company, and a former BASH co-chair (two years in a row).  BASH is an annual fundraiser for the chapter which raised $80,000 in 2022.  Monies raised by this event are used to support the chapter’s work in the local community:

  • Installing free, life-saving smoke alarms
  • Saving lives through health and safety training in CPR/First id/AED & Aquatics Training
  • Providing shelter, clothing, food, comfort & hope to families devastated by home fires
  • Supporting U.S. service men and women during an emergency
  • Supplying critical blood, platelets, and plasma to patients in area hospitals

In 2023, the chapter is combining the BASH fund raiser with the annual Festival of Trees to create a unique event!  https://www.redcross.org/local/ohio/northern-ohio/about-us/news-and-events/events/festival-of-trees.html  

The Tiffany Circle is a close group of people that donates their own personal funds to support the Red Cross.   

Betsy and her family are true believers in giving back to their community.  She is a third-generation member of the Sterling family Beaver Excavating Company.  Community service has played a key role in shaping the long history of community involvement that Beaver Excavating’s ownership and employees have created. Contributions not only include personal time and money, but also have included many donations of construction services, labor, and materials.  

Nationally, the Red Cross has more than 200,000 volunteers, which makes up more than 90 percent of the workforce.  The Heartland, Stark and Muskingum Lakes Chapter is thankful to have humble volunteers like Betsy Sterling.  Her time is extremely valuable because she works in her family business, takes time to volunteer for several charities, and perhaps most importantly is a mom.  

Posted by Ryan Lang, Red Cross board member and volunteer