Autumn Elegance Women’s Forum highlights impact of women in philanthropy across Northern Ohio

By Jill Patterson, senior regional philanthropy officer, Tiffany Circle division lead

Earlier this month, the Barrington Country Club in Aurora was filled with warmth, inspiration, and the unmistakable energy of women coming together to create lasting change. The first-ever American Red Cross Women in Philanthropy event, Autumn Elegance Women’s Forum, was more than just an evening gathering. It was a celebration of connection, purpose, and the collective strength of women united by a mission that matters.

The event was hosted by members of the Red Cross of Northern Ohio Tiffany Circle and is part of the organization’s Women in Philanthropy initiative. This elegant forum brought together a dynamic community of women leaders and changemakers to celebrate the transformative power of giving and the profound impact of women in philanthropy. The event welcomed an extraordinary mix of Tiffany Circle members, major donors, business leaders and passionate supporters, all committed to advancing the mission of the Red Cross. Laurie Laidlaw Deacon, Red Cross of Northern Ohio Tiffany Circle chair, led us through the evening as guests were treated to heartfelt stories, meaningful conversations and a renewed sense of purpose. 

Debra Haufler, executive director of strategic planning, real estate services for the Red Cross shared a deeply moving mission moment, recounting her daughter’s journey with leukemia and the critical role Red Cross blood played in her treatment. Her story reminded everyone of the lifesaving impact behind every donation.

Anne McKeough, Red Cross chief development officer, introduced the Women in Philanthropy initiative, emphasizing its importance in empowering women to lead, influence, and champion change through strategic giving and community engagement.                             

Co-chair of the Red Cross Tiffany Circle National council Marilyn McClure-Demers closed the evening with a powerful call to action, inviting each guest to join us on this journey—to lend their voice, their passion and their leadership to a cause that touches lives every day.

The evening was a testament to what happens when women come together with intention. We left feeling inspired, connected, and more deeply committed to building a future shaped by compassion, generosity, and purpose.

From heartfelt conversations to powerful reflections, the event reminded us of the impact we can make when we lead with compassion and purpose. It marked the beginning of a journey—one where women’s voices, leadership, and generosity shape the future of philanthropy.

Thank you to everyone who joined us. Your presence, passion, and belief in our mission made this night unforgettable.

To see more photos from the Autumn Elegance Women’s Forum, tap here.

Red Cross staff detects health issue in longtime blood donor during routine check in

By Sam Pudelski, American Red Cross volunteer

Peggy Hammond has donated blood for over 40 years. As someone with O+ blood, she understands the importance of giving blood. She started giving blood after a friend had a daughter diagnosed with Apert syndrome and needed regular blood infusions. She realized how extremely important it was to donate blood to help people like her friend’s daughter, who rely on blood donations.

Fast forward a few years, and Peggy was at the American Red Cross Michael T. George Blood Donation Center checking in for her routine blood donation. When she was signing in, the nurse noticed a sore on her head and told Peggy, “I think it’s infected.” The supervisor confirmed it was, and Peggy wasn’t able to donate that day. Over Christmas, she contacted her doctor and after sending a picture of the spot in question, she went in to have it evaluated.

Her doctor determined the sore was not just an irritated spot on the head, but was in fact skin cancer, specifically squamous carcinoma. Approximately 2 out of every 10 skin cancers are squamous cell skin cancers, according to the American Cancer Society. Luckily, the cancer was caught early. Peggy had Mohs micrographic surgery to have the cancerous spot removed. The procedure went well, and with the surgical site healed, she was able to resume her regular blood donations.

She returned back to the donation center to begin her regular blood donations again, and of all people volunteering that day, the same nurse who discovered her spot, was there again! “She saved my life,” Peggy said. She was grateful to have the chance to tell her how much her catch that day helped her.

In speaking with Peggy, it’s evident she’s passionate about giving back and grateful that she’s still able to continue to donate to help others in need. If you are interested in donating blood, the Red Cross holds blood drives across Northern Ohio. To find an upcoming blood drive near you, visit redcrossblood.org.

Edited by Glenda Bogar, American Red Cross volunteer


Canada wildfires: One Northern Ohio Red Cross volunteer’s deployment story

By Ryan Lang, American Red Cross

As part of the global Red Cross and Red Crescent movement, national societies often support disaster response in neighboring countries. The American and Canadian Red Cross have a long history of this kind of collaboration, including sending volunteers to support sheltering and other disaster response work.

This summer, the American Red Cross deployed more than 115 trained disaster volunteers to help the Canadian Red Cross’s effort amidst the worst wildfire season in the country in the past 30 years.

Northern Ohio volunteer Paul Hiszem (second from right) with other Red Cross and Canadian Red Cross volunteers providing relief during the Manitoba wildfires, July 2025.

One of those volunteers is Paul Hiszem, from the Northern Ohio Region. Paul’s been a Red Cross volunteer for about five years and has been on nearly a dozen deployments. This one, however, was slightly different.

“We were expecting about 4,000 residents, but we only got about 400,” Paul said of the shelter he was working at in Winnipeg. “Residents of the affected communities were being evacuated by plane.”

Residents from outside Manitoba may not have had damage to their home, but were in mandatory evacuation zones, so they hopped on small planes and were taken to Winnipeg, where Paul and other Canadian Red Cross and American Red Cross volunteers and shelter workers were waiting for them.

“A vast majority of the people we were working with were indigenous,” Paul said. “Some of them didn’t speak English. Emotionally, that was a big challenge because they’d been away from home for so long. We interacted some, trying to keep them apprised of different schedules and things, but it was different, a different setup than a lot of the shelters I’ve worked before.”

With more than 100 volunteers joining the massive relief operation, it marked the largest support effort on behalf of the American Red Cross in Canada. Prior to this summer, in 2016, the American Red Cross supported relief efforts when an Alberta wildfire forced more than 88,000 residents of Fort McMurray and surrounding areas to leave their homes in search of safety.

Canadian Red Cross volunteers are no strangers to supporting disaster relief efforts in the U.S., either. In recent years, 56 Canadian Red Cross volunteers have deployed to disasters across the United States. The American and Canadian Red Cross are two of the 191 Red Cross and Red Crescent Societies that make up the International Federation of Red Cross and Red Crescent Societies (IFRC), the world’s largest humanitarian network. Often referred to as National Societies, their roles differ country by country, but they are all united by our Fundamental Principles and all strive for the good of humanity.

And that’s what Paul is doing as a volunteer – striving for the good of humanity and working to prevent and alleviate human suffering in emergencies. Hear more of Paul’s story on the latest episode of our Be a Hero podcast here. And click here to sign up to be a disaster volunteer.  

Red Cross youth and young adult volunteer roles offer invaluable experience for individuals like Maddie Frank

By Tim Poe, American Red Cross volunteer

Before American Red Cross Youth Volunteer Maddie Frank arrived for her first shift as Blood Donor Ambassador, she had already recruited a new blood donor, her dad. As Maddie was not yet old enough for her license, her dad drove, deciding to give blood on the way. After her dad downloaded the Blood Donor App, Maddie said, “It was fascinating and fun to watch the blood donation’s progress with him,” culminating in the location where it helped save a life.  

Maddie Frank, Red Cross volunteer

Maddie has been volunteering since January of this year and has already made a tremendous impact. Beginning with Totes for Hope, she has taken on several roles, including Blood Donor Ambassador, Youth Advocate, and Volunteer Services Youth Engagement Lead.  

Red Cross Youth and Young Adult volunteer opportunities and Red Cross Clubs are excellent ways giving people like Maddie can assist their communities, gain tremendous experience, develop leadership and public speaking skills, build resumes, make lasting friendships, and help make the world better.   

There are many Red Cross volunteer opportunities for young people, depending on age. In fact, nationally, as many as 25% of our volunteers are age 24 and younger. For instance, individuals 13 and over can volunteer at blood drives; additional adult supervision is required for those 13-15. Prepare with Pedro presenters can be at least 14. While you must be at least 18 for most disaster relief roles, those ages 16-17 can help support logistics, inventory, and preparation in their region. And young adults (ages 18-24) may be involved in College Red Cross Clubs or hold an adult volunteer position. 

Maddie told me how she has grown up in an atmosphere of helping others and has always enjoyed doing so. Her schools have had service hour requirements, she began working with Totes of Hope for services project at her church, her dad coaches, and her mom helps at a food bank.  

Maddie said she greatly enjoys helping and interacting with people, is looking to become a nurse, and her work as a Red Cross volunteer has helped. Maddie said, “I really enjoy interacting with the donors, seeing their milestones, and working with the other volunteers and staff, as everyone is very kind.” Maddie also said the experience is helping her get a sense of working in a medical field. She has also found several fellow volunteers are studying to become medical professionals, including nurses, and share their experiences. 

In addition to aiding the Red Cross, Maddie has assisted with several programs to help others, is a member of her school’s medical club, enjoys playing basketball, and will soon begin her Junior year at Wash Jesuit High School. 

I asked Maddie what she would tell someone her age interested in becoming a Red Cross volunteer. She said, “Starting out as a blood donor ambassador is really beneficial, as you get to meet people, including those in medical fields, and see what blood drive are like. And you get to see your impact.” 

Dedicated volunteer was the model of Red Cross caring 

By Eilene E. Guy, American Red Cross volunteer

After a career of more than 50 years in nursing and education, Carol McConnell came to volunteer with the American Red Cross because she wasn’t ready to retire from caring for people. 

Carol McConnell, Red Cross volunteer

Her fellow nurse volunteer, Melissa Seibert, said her friend embodied the compassion of Red Cross founder Clara Barton. 

For years, the two of them staffed first aid stations at Pro Football Hall of Fame events, where Carol’s nursing skills matched her caring personality. “She had beautiful white hair; she wasn’t skinny or hefty, just pleasantly plump. She walked with her shoulders back and her chin up. Her demeanor just said, ‘I care,’ Melissa said. 

“She had a soft touch; she was soft spoken. That put people at ease.”  

But Carol was no one-trick nursing pony. She began her Red Cross volunteer career in 1993 in disaster services. When she wasn’t comforting people displaced by a home fire or other calamity, she was often at the office of the Heartland, Stark and Muskingum Lakes chapter. 

She was always ready to volunteer for an activity related to the Red Cross mission, retired chapter executive director Kim Kroh said. “She loved to do outreach, to talk to people at festivals and health fairs. She was such an active volunteer; she was so kind, a gentle soul. 

“She was very involved with our campaign to install smoke alarms. She would go out every week,” Kim said. “Whenever we had a Sound The Alarm event to canvass neighborhoods to install alarms, she was always involved.”  

Carol was known for being reliable. She never quite got the hang of signing up on line for a project, but, “When she said she’d do something, you knew she’d be there,” Melissa said. 

That’s what alerted her fellow volunteers on the morning of March 26, when Carol didn’t show up for a smoke alarm install activity. Her Red Cross partners called the local fire department to do a welfare check. 

Carol had passed away quietly at home, at the age of 90. 

“I was shocked,” Melissa said. “Last year, she said to me, ‘I can’t wait to work with you again next year (at the Hall of Fame festivities)’… When I read her obituary, I couldn’t believe she was 90! 

“Red Crossers are a family, you know,” she said as she choked back tears. “We were devastated.” 

Carol’s family summed up her personality in her obituary: “She never met a stranger and thoroughly enjoyed getting to know new people.” 

The Red Cross gave Carol an outlet for her caring that never faded with the years. She is truly missed. 

National Nurses Week: Spotlight on Cynthia Bell, RN MSN

By Kathryn Dean, American Red Cross Volunteer

National Nurses Week is an annual week of recognition of the hardworking nurses in our community and runs every year from May 6 to May 12.  This year, the American Red Cross of Northern Ohio wants to recognize a local Akron nurse, Cynthia Bell, RN MSN, who has dedicated her life to the profession and continues to serve, even in retirement.

Cynthia Bell

Cynthia was encouraged to start her nursing journey when she was fresh out of high school and trying to determine life’s path.  A chance encounter with an Akron City Hospital administrator at her church changed everything for her.  She was given the opportunity to attend the hospital’s nursing program for free, and she jumped at the chance. 

“I said my parents can’t afford nursing school, and he said, well decide if you want to go, we’ll take care of it.  I said, no brainer.  But did I have any idea what I was getting myself into?“ she recalled. “No clue whatsoever.”

“’You’re going to be responsible for people’s lives’,” Cynthia was told, “and I remember panicking and I was 21 years old.  But I’ve never looked back, I loved every minute of it, it was the best career choice.  It was all in God’s plan because I would never have thought about being a nurse.  It all works for the good.  And I think that’s why I stay in the community, because I know the impact that one person can have on somebody else, and somebody may be having a bad day, and you can just be there for them.” Cynthia reflected.

Cynthia eventually went on to complete her bachelor’s degree at Capital, and then her Masters in psychiatric mental health.  She spent 37 years of her 52-year nursing career at the Cleveland Veterans Administration (VA) Hospital.  “It’s the highlight of my career, I’ve enjoyed every, every minute of being a nurse at the VA,” she beamed. 

At the VA, she was the nurse manager and Assistant Chief of the Homeless Domiciliary.  “We housed 122 veterans, some with mental illness, some with substance abuse, gambling issues, and they could have a combination of those things, and we got them housed and improved their health and set up healthcare for them in the community,“ she explained.  “I just loved being the nurse manager because my nurses ended up giving great care.  You had to be innovative, and compassionate, and tolerant, and it made a difference.”

Now as a retiree, she fills her days with volunteer hours, tutoring students in Akron and working as the President of the Akron Black Nurses, an organization that conducts local health fairs and blood pressure screenings in the community.  She also serves as a Blood Donor Ambassador for the Red Cross, working about 10 blood drives a month. 

Cynthia Bell at a Red Cross blood drive

“I go to the different blood drives, and I greet and help sign in any of the donors that come in, and we often engage in playful or good conversation.  I meet so many different people.  Some have a lot in common and some that have nothing in common.  But we always end up having a good conversation.  It’s a great place to meet people,” Cynthia said.

“I really hope that people continue to see the importance and the need for donating and if they have time, in becoming an ambassador for the Red Cross.  I appreciate the opportunity to serve, and how happy I am being a volunteer.”

Be sure to thank a nurse this National Nurses Week and join me in saying a big thank you to Cynthia for her dedication to nursing and helping her community.  Consider joining other volunteers at the Northern Ohio Region of the Red Cross by clicking HERE to learn about the available opportunities.

National Volunteer Week Spotlight: Long-time blood donor ambassador has no plans to slow down

By Jim McIntyre. American Red Cross volunteer

Carol O’Brien is approaching her 25th anniversary as an American Red Cross Blood Donor Ambassador, a volunteer role she relishes with the same enthusiasm she had when she started her Red Cross career in the year 2000.

Shortly after retiring from her position with an insurance firm, Carol said she decided to donate blood for the first time. That’s how she became familiar with the volunteer Blood Donor Ambassador position.

“It looked like it would be fun to do a couple of times a month,” she said. At one point, Carol was volunteering at up to six blood drives each month, registering donors and helping them through the donation process. “Now, I just work four shifts a month,” she said, with no plans to cut back anytime soon.

Because she volunteers so frequently, Carol said she has learned the names of many repeat blood donors.“ I like to meet people, and it’s easy to pass the time,” she said while staffing the registration table at a recent blood drive in Mayfield Village.

Carol also keeps an eye on the refreshment area, making sure snacks and beverages are available following each donor’s generous gift of blood. To learn more about the Blood Donor Ambassador position, visit here.

Red Cross volunteers are also needed to transport blood donations from blood drives to the biomedical services lab in Cleveland, and from the lab to area hospitals to help patients in need. Visit here to learn more about the opportunity to pick-up and deliver lifesaving blood..

Edited by Glenda Bogar. American Red Cross volunteer

National Volunteer Week Spotlight: Photographer finds picture perfect volunteer opportunities

By Ryan Lang, American Red Cross

The American Red Cross would not operate at the level it does without its incredible volunteers. In fact, 90% of the Red Cross mission is accomplished by volunteers, many of whom are utilizing their skills across multiple lines of service.

Nikole Goncalves, Red Cross volunteer

Nikole Goncalves is only a couple of years into her Red Cross journey and already she is exploring all the different volunteer opportunities available to her.

“A little more than two years ago I started as a Blood Services Donor Ambassador after I donated blood for the first time,” Nikole said. She saw what they did for her when she went to donate and thought, “Oh this is cool,” and she signed up.

“I enjoy putting a smile on donors’ faces when they walk in the door,” Nikole said, adding that she feels like she’s doing a lot for her community while working as a Blood Donor Ambassador.

Now, Nikole is doing even more for her community as a part of the Sound the Alarm program. “I didn’t realize the Red Cross installed smoke alarms in homes,” Nikole said after seeing photos from previous Sound the Alarm events. With her photography background (she studied photography in college) Nikole thought this was a perfect opportunity to utilize her particular skillset as a volunteer.

Photo credit: Nikole Goncalves, American Red Cross
Photo credit: Nikole Goncalves, American Red Cross

So, Nikole started volunteering as a staff photographer for Sound the Alarm events, taking photographs of other volunteers and Red Cross staffers installing smoke alarms in homes around Toledo and Lorain, where she’s originally from.

“I feel like the photos I take of these installations can really tell the story and give the look of the Red Cross mission.” And Nikole says she’s learned so much about that mission while going out for Sound the Alarm events.   

“My outgoing personality makes people feel comfortable,” Nikole said. And whether that’s a first time blood donor walking up to her table or someone she’s taking a picture of at a Sound the Alarm event, the Red Cross sure is grateful for volunteers like her.

If you’d like to join Nikole and the thousands of other volunteers utilizing your skills while carrying out the Red Cross mission, click here.

National Volunteer Week Spotlight: Kevin Kovak Delivers Critical Blood Supplies Throughout Northern Ohio

By Tim Poe, American Red Cross volunteer.

Standing in line at a doctor’s office, Kevin Kovak and the person in front of him discussed the time they had after retirement. The person said he was quite busy, helping others as an American Red Cross volunteer. It clicked for Kevin. After getting home, Kevin examined volunteer opportunities on the Red Cross website and applied to be a Blood Transportation Specialist. A few weeks later, Kevin was riding in a vehicle with fellow volunteer Pete Angiocchi, learning routes and job details, delivering lifesaving blood. Kevin knew this is what he wanted to do and soon had weekly routes of his own, delivering critical blood to hospitals throughout Northern Ohio.

Kevin Kovak, Red Cross volunteer

Kevin is nearing his first year as a Red Cross volunteer and has made an impact. Alayah Ross, Red Cross Service Delivery Supervisor, Volunteers and Transportation, praised Kevin as being a great person, who is “very enthusiastic and understanding, which enhances his volunteer position tremendously.” She said, “He is very efficient and doesn’t mind training new volunteers or taking on new tasks,” and, while modest, “engages others to register and complete much needed shifts” and use the app. Alaya added, “Thanks so much Kevin!”

Kevin has known the importance of helping others since childhood. His mother had been a Red Cross volunteer, spoke fondly of it, and was later involved in other community services, often with Kevin’s help, such as Meals on Wheels and raising money for cancer research.

When asked why the Blood Transportation appeals to him, Kevin said he loves to drive and expressed appreciation for the focus, dedication and professionalism, both at the Red Cross and hospitals. Most of all, Kevin likes helping to keep people alive.

A unique aspect of Blood Transportation is that specialists often travel independently, and as timeliness and accuracy are critical, efficiency is key. Kevin mentioned this appeals to a certain personality, someone who is self-motivated and focused, often someone who does not seek the spotlight but is essential.

Blood Services is still a team effort, of course, and Kevin spoke very highly of staff members and fellow volunteers, especially Alayah Ross and Pete Angiocchi. Kevin said that Alayah is great at balancing the role’s critical nature while making it enjoyable. As for Pete, Kevin said he is a “volunteer superstar” who has helped Kevin throughout, including writing detailed diagrams and notes to assist Kevin on a new route.

Kevin brings experience from his distinguished career to the Red Cross. He received a degree in industrial technology from Kent State in 1980, where he met his wife, began a career in engineering sales, eventually moving to senior management and retired in 2021.

Kevin loves to spend time with his wife, two children and three grandchildren. He is a major Cleveland sports fan and 455 Club member. He also studies history, takes part in a Civil War Roundtable, is an avid reader and enjoys walking.

When asked what he would tell someone considering becoming a Red Cross volunteer, Kevin said there are so many ways to give back, and the Red Cross is one of them, with a variety of opportunities. “If you want to give back and feel good about doing something to help, then sign up.”

If you are interested in volunteer opportunities, please visit this link.

Edited by Glenda Bogar, American Red Cross volunteer.

National Volunteer Week spotlight: Proud volunteer says Red Cross chapter feels like home

By EILENE E. GUY, American Red Cross volunteer

“There’s a lot of pride in that vest.”

Teresa Greenlief considers herself a hard-core American Red Cross volunteer. Retired on disability after 15 years as a firefighter/EMT, she spends as much as 30 hours a week on activities with the Greater Akron and Mahoning Valley chapter. “I do everything I can,” she says proudly.

Teresa, who calls Cuyahoga Falls home, manages the chapter’s vehicle fleet and is trained to do mass care and feeding, disaster damage assessment, family reunification and local disaster response. She actively leads the chapter’s campaign to prevent home fires. “We’re focused on prevention, installing free smoke alarms and education.”

When she’s not at the chapter — “The chapter feels like home” — she’s eager to spread the word about the Red Cross. “I wear my ‘merch ’even when I’m not working,” she says warmly. People approach her when they see the iconic red cross on her jacket or T-shirt.

“My most asked question is, ‘where do I donate blood? ’The Red Cross is so much more than collecting blood, but that one’s a lifesaver.”

The Red Cross provides a framework for Teresa, and more than 300,000 volunteers across the country, to show their compassion for their fellow man. “It takes empathy and humility,” she says. “We all need it.”

During National Volunteer Week especially, we salute all the volunteers, like Teresa, who put on the red vest and give their time and talents to help prevent, prepare for and respond to disasters. They make up more than 90% of the Red Cross workforce that:

• teaches 4.5 million people a year first aid, CPR and AED,

• provides more than 480,000 services to the men and women in our armed services, at home and abroad,

• prepares to respond to an average 65,000 local disasters each year, most of them home fires,

• continues to install free smoke alarms (2.6 million alarms installed and counting!) and help families make home safety plans (saving more than 2,300 lives in 19,560 towns across the country),

• supports Red Cross operations in office settings and virtually,

• and more!

“There is such a need for the Red Cross,” Teresa says with emphasis. “You have to have empathy for people and be a team player, but the rewards will come back to you ten-fold.”

Just like the people it serves, the Red Cross welcomes people from a wide array of cultures, lifestyles, ages, backgrounds and beliefs. Come join us! Begin at redcross.org/volunteer.

Edited by Glenda Bogar, American Red Cross volunteer