Volunteer heals from personal loss by helping others in need

By Eilene Guy, American Red Cross volunteer

September 16, 2020- Debbie Levison is filling monumental holes in her life – the loss of her husband to COVID-19, the end of her career – the best way she knows: Caring for others.

“I know I don’t really know what I’m getting into, but I’m looking forward to it,” she said, the day before flying to Oregon to help the American Red Cross provide shelter for tens of thousands fleeing historic wildfires.

Debbie Levison

Debbie readily admits 2020 has been a tough year for her. While her husband of 36 years struggled alone in a hospital against the virus that would take his life, she battled the same disease for a month at home, alone. When she recovered, she couldn’t bring herself to go back to her pharmacy job in the hospital where Bruce died, so she retired.

After a month of cleaning out closets, with family and friends sheltering in place elsewhere, “I realized I needed to do something; the walls were closing in on me.”

So Debbie turned to an organization she had long admired. “I always believed in the Red Cross. I believe in their mission.”

She wasn’t sure what she wanted to do; she started with a variety of online classes and – given her background in the medical field – chose blood services. She checks prospective donors’ temperatures, helps them check in, sanitizes surfaces and generally watches to be sure donors are feeling well after giving blood.

Debbie Levison (center) during her deployment to assist with the Oregon wildfires relief effort

In fact, having recovered from COVID herself, she has twice donated her blood with “convalescent plasma,” which may give a boost to those fighting the virus.

Next, she took training to join a Red Cross disaster action team, to help those displaced by home fires and other local disasters. On her very first call, she was struck by how much that Red Cross aid was a comfort to someone who had lost their home.

As natural disasters piled up across the United States – Hurricane Laura, the Midwest derecho, wildfires across the west – Debbie felt the pull, and the ability, to deploy in person. Once again, she turned to online training, specifically to help with sheltering evacuees in the COVID environment.

Headed for the west, she admitted to being in awe of the challenge. “The governor of Oregon said there might be as many as 60,000 people who would need shelter. That’s a lot of people,” to find housing for.

But she’s undaunted. “It has really given me a purpose,” she said. “It’s a very worthy mission.”

More than 5,000 Red Crossers are currently working to provide food, shelter, comfort and support to people dealing with major disasters across the country. And more will be needed to help those impacted by Hurricane Sally and whatever natural or manmade disasters follow.

You can help.

  • To make this humanitarian work possible, make a donation by visiting redcross.org, calling 800-RED-CROSS or texting REDCROSS to 90999 to make a $10 donation.
  • If you are able to give time, review our most urgently needed volunteer positions at redcross.org/volunteertoday. Training is free and protocols are in place to keep both our responders and our clients safe.

Help sustain the nation’s blood supply by going to redcrossblood.org to find a blood drive near you. The Red Cross can move lifesaving blood around the country safely to wherever and whenever it’s needed most, even in the pandemic environment. Blood donations are now being tested for COVID antibodies, so donors can learn if they’ve had the infection.

If you are in good health and you are willing and able to receive free Red Cross training and can deploy, you are invited to attend one of the upcoming virtual volunteer information session on Friday, September 18 or Saturday, September 19. Both sessions will be held from 10 to 11 a.m. For more information and to register, email Melanie Collins at melanie.collins4@redcross.org or call 330-204-6615.

Editor’s note: Debbie Levison is currently deployed to the Oregon wildfire disaster relief operation, her first national assignment. She worked 12 hours shifts on Monday and Tuesday this week, helping displaced residents in need of shelter settle into hotel rooms.

Northern Ohio disaster workers continue to deploy to several relief efforts

9 working virtually; 18 have physically deployed

By Eric Alves, American Red Cross of Northern Ohio

September 14, 2020- With Hurricane Sally approaching the Gulf Coast and expected to make landfall on Tuesday, the American Red Cross continues to respond to the California and Oregon wildfires, as well as the Hurricane Laura relief efforts in Louisiana and Texas.

Currently from Northern Ohio, one disaster worker has deployed to California, while nine have deployed to help with the Oregon wildfires.

In addition, 17 workers are continuing to assist people affected by Hurricane Laura, including three responding in Texas and 14 in Louisiana.

Northern Ohio Region leadership members Mike Parks, CEO and Tim O’Toole, Regional Disaster Officer, are among the disaster workers assigned to assist with the disaster responses. Mike has deployed to the Hurricane Laura response, while Tim was assigned to respond to the wildfire in Oregon. Both are working virtually currently.

To date, as part of the Hurricane Laura and the west coast wildfires disaster relief efforts, the Red Cross has provided emergency lodging to more than 29,600 residents, and with the help of partners, the Red Cross has also served more than 769,000 meals and snacks and distributed more than 174,000 relief items.

September 13, 2020. Central Point, Oregon. Patty Albin of the American Red Cross checks on Travis Wagner as he rests at the Jackson County Expo and Fairgrounds shelter after fleeing the wildfires in Central Point, OR on Sunday, September 13, 2020. Photo by Scott Dalton/American Red Cross

Additional volunteers are needed to train for disaster responses, specifically to respond to home fires locally and to staff shelters during national disaster responses. Licensed health care professionals are also needed to help people in disaster shelters.

If you are in good health and you are willing and able to receive free Red Cross training and can deploy, you are invited to attend one of the upcoming virtual volunteer information session on Friday, September 18 or Saturday, September 19. Both sessions will be held from 10 to 11 a.m. For more information and to register, email Melanie Collins at melanie.collins4@redcross.org or call 330-204-6615.

August 31, 2020. Sulphur, Louisiana Pamela Harris of the American Red Cross looks out on damage caused by Hurricane Laura, in Sulphur, LA on Monday, August 31, 2020. Photo by Scott Dalton/American Red Cross

If you are unable to deploy but you would like to support the Red Cross’ disaster relief efforts, donate by visiting redcross.org, calling 800-RED CROSS or texting the word REDCROSS to 90999 to make a $10 donation

The Red Cross remembers September 11

By Renee Palagyi, senior program manager, Disaster Cycle Services

Note from the Regional CEO: As we begin this day, 9/11—Patriots Day, I can’t help but remember the 3000+ people who perished on that fateful day 19 years ago.  My thoughts and prayers go out to the countless first responders and others, including Red Crossers, who sacrificed to render aid to those in need.  I’m sure we all remember where we were when we heard the news of the attacks on our nation.  As I think back to the people I called immediately, my wife & my mom, I encourage all of us to take a moment today to call those same people, if they’re still with us, and just tell them how much they mean to us.  Thanks for all you do!!  Please stay safe and well–enjoy your weekends.  Best regards…Mike

September 11, 2020- Today marks the 19th anniversary of one of the most infamous tragedies in American history: September 11, 2001.

Following the attacks on the Twin Towers and the Pentagon, along with Flight 93, the American Red Cross did what the Red Cross does when individuals are in need: support first responders, provide the world class Red Cross comfort and help individuals get back on their feet.

Immediately, the Red Cross:

  • Activated 6,000 Red Cross volunteers
  • Opened 13 Red Cross shelters
  • Sent disaster mental health workers to shelters, crash sites, airports and hospitals
  • Set up a mental health hotline
  • Opened respite centers for firefighters, police officers, port authority workers and others
  • Received 1 million calls on the blood donation line (the previous record in one day was 3,000 calls)
  • Every chapter in the nation supported stranded passengers at airports as air space was shut down
  • Launched the Family Registration Web, a predecessor to today’s redcross.org/safeandwell
  • Sent teams of Red Cross workers door-to-door in the Restricted Zone for families who had chosen to stay
  • After one year, the Red Cross had served 14 million meals for disaster workers and victims, mental health services for more than 237,000 people, and health services for 131,000 people.

To learn more about the Red Cross’ response following September 11, please read the following previous blog articles of reflection and rememberance:

LinkedIn ranks Red Cross as leading volunteer organization

By Doug Bardwell, American Red Cross volunteer

September 8, 2020- The American Red Cross is the nation’s top volunteer organization, according to LinkedIn.com. Each year, LinkedIn tallies those companies with the highest number of monthly volunteers. The Red Cross now proudly sits at #1 among these top 10 volunteering organizations of 2020, surpassing other organizations like the Crisis Text Line and Toastmasters International.

Digging into the statistics, LinkedIn data states that people under age 25 are the most likely to list volunteering activities, relative to their overall share in total membership. People over age 55 are least likely.

Maybe those over 55 aren’t listed, but as I look around the Northern Ohio Region of the Red Cross, I consistently see dozens (if not hundreds) of silvers and golden-agers actively engaged. My guess is that they just don’t have profiles on LinkedIn and, consequently, if they were added, they would rank even higher. (Well, maybe not higher than first place.)

What does the Red Cross offer volunteers?

Fortunately, the Red Cross has something for anyone and everyone. If you can only help sporadically, we’ve got random opportunities or shifts you can select whenever the opportunity presents itself. Volunteer opportunities are also available across Northern Ohio, with chapters from Ashtabula to almost the Indiana line.

If you enjoy traveling, Red Cross deploys disaster workers across the entire country. Conversely, if you’re a homebody, we have virtual opportunities as well. I just assisted on Hurricane Laura while sitting home in my office.

Red Cross provides training for most of their positions, from personal to professional development. Free classes are available from disaster response to diversity training to services to the armed forces. Or maybe your interests lie within human resources, public affairs or the biomedical field. Within just hours, you could learn enough to be providing valuable assistance taking temperatures or greeting people at blood drives or disaster shelters.

Why volunteer?

The reasons to volunteer are endless. Some volunteer to pass the time. Some look for comradery. While still others are looking to gain experience that might lead to other opportunities.

Whatever the reason for volunteering, once a volunteer meets someone down on their luck and are able to offer comfort, food and shelter, they’’ll be forever touched.

Meet the team

Volunteer recruitment and engagement for our region is handled by Gail Wernick, regional volunteer services officer, Melanie Collins, senior volunteer recruitment specialist and Debra Kellar, senior engagement specialist. Thanks to them and their counterparts across the country, the Red Cross took this top honor.

“I realize our efforts around volunteers require an all-hands on deck effort and genuine commitment from leadership,” said Mike Parks, our Regional CEO. “That said, these three staff members live and breathe the recruitment and engagement of volunteers every hour of every day…thank you!  Keep up the great work—it’s not only recognized but greatly appreciated.”

How about you? Are you ready to help make a difference? Or do you know a friend or relative who has what it takes to be a great volunteer? Get started on our volunteer recruitment page and find out where your or your friend’s talents could be best utilized

Edited by Glenda Bogar, American Red Cross volunteer

10 Tips to Stay Safe this Labor Day Weekend

By Samantha Pudelski, American Red Cross volunteer

September 4, 2020- This year’s Labor Day plans may look a little different this year due to the COVID-19 pandemic. Whether you are staying home or venturing out, here are a few tips to enjoy the holiday weekend from the American Red Cross Northern Ohio Region.

First things first: make sure you follow the guidance of state and local public health officials with any activities you have planned. Whether it is a backyard barbeque or spending the day in the Cuyahoga Valley National Park, make sure you know what the latest COVID-19 guidelines for the area are.

Water Safety

If you choose to hang out this weekend on Lake Erie, at the pool or on any of our Northern Ohio waterways, make sure to swim only in designated areas that are supervised by a lifeguard. Make sure to maintain social distancing, both in and out of the water, between you and anyone who doesn’t live with you.

  1. Wear face coverings on land, especially when physical distancing is difficult. Do not wear them in the water as it may be difficult to breathe.
  2. Don’t share goggles, nose clips, snorkels, equipment or other personal items.
  3. Make sure to wear a properly fitted U.S. Coast Guard-approved life jacket while boating and have young children or inexperienced swimmers wear one around the water.
  4. A kiddie or inflatable pool can be a great alternative to going to a public place to enjoy the water. There should always be an adult supervising when children are in and around the pool. When swim time is over, make sure to drain the water from the pool and flip it over.
  5. Make sure to always supervise kids in or around water and avoid distractions. In group situations, designate a water watcher whose sole responsibility is to oversee the activity in the water until the next water watcher takes over.

Make sure you’re prepared by taking our free Water Safety for Parents and Caregivers online course and visit our Water Safety for Kids site for videos, activities and quizzes.

Heat Safety

Photo by Andrea Piacquadio on Pexels.com

While forecast for this weekend looks picture perfect, it’s always important to be mindful of the warm temperatures and the dangers that the summer sizzle can bring. Here are a few tips to always remember:

  1. Never leave children or pets alone in a vehicle. Temperatures inside a vehicle can reach dangerous levels within minutes.
  2. Drink plenty of fluids throughout the day even if you do not feel thirsty.
  3. Wear loose-fitting, lightweight, light-colored clothing. Dark colors absorb the sun’s rays, making you feel warmer.
  4. Keep your pets hydrated and cool too! Check on them frequently to make sure they are not suffering stress from the heat.
  5. Avoid strenuous exercise and activities during the hottest parts of the day when it’s hot out.

The American Red Cross First Aid app is a great resource to always have on your phone for information on how to treat heat emergencies.

Be sure to also take a virtual Be Red Cross Ready class to learn valuable preparedness information. Visit NOHRedCross.org/calendar for more information.

Being prepared is the first step to endure and recover from disaster

By Tim Poe, American Red Cross volunteer

September 1, 2020- September is National Preparedness Month, and this year’s events have underscored the importance of being prepared for a disaster in Northern Ohio as everywhere. The American Red Cross is also focusing on the needs of seniors in disaster preparation, as new research from the Red Cross Scientific Advisory Council and the American Academy of Nursing  finds that, “Older adults are more vulnerable and experience more casualties after a natural disaster compared to other age groups experiencing similar events.”

While Northern Ohio rarely faces large-scale disasters, we do face home fires, flooding, and tornadoes, among other events. In addition, the COVID-19 pandemic has demonstrated that all of us need to be ready.

To discuss preparedness for Northern Ohioans and the needs of seniors, I spoke with John Gareis, the Red Cross’s Regional Manager for Individual Community and Disaster Preparedness for Northern Ohio. John has a wealth of experience in preparing for and recovering from disasters of all types.

Preparation and lessons from COVID-19

John emphasized that in any disaster, including a pandemic, the needs remain the same: food, shelter, clothing, information, and emotional support. “Taking steps to prepare, before any emergency event would happen, is key,” he said. This is especially important for seniors.

John said the COVID-19 pandemic taught us to better prepare for emergencies. He pointed out that many were caught off guard, causing shortages of everyday staples. “People began to hoard and stock up on items taken for granted in everyday life,” he said.

We can learn from this, however. John recommended that every household prepare an emergency kit or supplies based on what is used every day. While having enough for at least three days is good, he said, supplies for one to two weeks is better.

August 30, 2020. Cameron, Louisiana Pamela Harris of the American Red Cross looks out on a home destroyed by Hurricane Laura in Cameron Parish, LA, one of the hardest hit areas, on Sunday, August 30, 2020. Photo by Scott Dalton/American Red Cross

Especially consider necessities for seniors, children, and those with special needs. John pointed out that emergency supply kits don’t have to be expensive and can be gathered from items already owned. In addition to daily supplies, have copies of important documents and contact information for doctors, family, and close friends. He also said to think about your home and, if you had to evacuate in under two minutes, could you?

John also said, “Information is key in any disaster. Knowing what could happen and how to keep informed are the main things people need and want.”

Ensuring seniors are prepared

As older adults are more vulnerable during a disaster, the Red Cross especially encourages seniors to prepare, and that everyone ask older adults in their lives if they need help, whether relatives, neighbors, or fellow seniors.

August 24, 2020. Vacaville, California. LNU Complex Fire burn zone on Pleasants Valley Road in Vacaville, California. Red Cross volunteer Jillian Robertson explores the burned area, stepping over discarded fire hoses that had been left behind. Photos by Dennis Drenner/American Red Cross

In addition to preparing supplies, seniors should maintain and grow communications and social networks. “In any emergency,” John said, “having someone to check on you or that you can check on is key. It’s the buddy system.”

For help preparing, please visit Emergency Preparedness for Older Adults, How to Prepare for Emergencies, and COVID-19 Safety Tips. Red Cross apps are available here.

Red Cross responds to disasters locally and across the country

By Eric Alves, American Red Cross of Northern Ohio

August 31, 2020- Disasters do not stop. Regardless of weather, time of year or even a pandemic, disasters do not pause and consider what else is occurring before affecting lives.

While disasters do not stop, neither does the American Red Cross in responding to disasters and assisting residents affected.

As if a pandemic wasn’t a large enough concern, the 2020 disaster season has been very active, with the Red Cross currently responding to the California wildfires and to the Gulf Coast following Hurricane Laura.

In the Red Cross’ disaster relief efforts in California, Louisiana and Texas, the Red Cross has deployed more than 1,900 trained disasters workers, including 24 from the Northern Ohio Region, to help the more than 25,800 affected residents by providing emergency lodging and along with partner organizations, have provided more than 47,000 meals and snacks.

Homes destroyed by Hurricane Laura in Cameron Parish, LA, one of the hardest hit areas, on Sunday, August 30, 2020.

In Texas and Louisiana, the Red Cross is working with the World Central Kitchen, an organization founded by celebrity chef José Andrés, the Salvation Army and the Southern Baptist Convention to set up kitchens, which are able to serve tens of thousands of meals each day.

Along with deploying across the country, the Red Cross of Northern Ohio remains active back home assisting residents following local disasters, such as home fires.

Over the weekend, the Red Cross of Northern Ohio assisted 38 adults, 12 children and provided more than $10,500 in financial assistance for lodging and other necessities following disasters in Ashtabula, Cuyahoga, Harrison, Lucas, Stark, Summit and Wayne counties.

To date during Fiscal Year 2021, which began on July 1, the Red Cross of Northern Ohio has assisted 463 adults, 302 children and has provided $162,995 in immediate financial assistance.

Carol Miller of the American Red Cross speaks with David Suarez after giving him a case of water, in an area that was badly damaged by Hurricane Laura in Westlake, LA

COVID-19 has not changed the Red Cross mission, and we are still providing the same types of support as we always have.

To help keep people safe, we are following guidance from CDC and public health authorities — and have put in place additional precautions. Some of these plans include social distancing protocols, face coverings, health screenings, and opening additional shelters that can support fewer people than normal so that we can ensure social distancing protocols.

Ensuring people have a safe place to stay during a disaster is a critical part of the Red Cross mission, but how we support sheltering efforts may be different in each community, depending on local emergency operations plans.

The Red Cross is in need of healthy individuals who want to assist their local communities and respond to disasters. For more information and to see high-demand volunteer opportunities, visit redcross.org/volunteertoday.

Unable to deploy? You can still make a difference in the lives of people impacted by disasters. Visit redcross.org or call 800-RED-CROSS to make a donation.

Donations enable the Red Cross to prepare for, respond to and help people recover from this disaster. This includes providing food, shelter, relief supplies, emotional support and other assistance.

Husband and wife make convalescent plasma donation a family affair

By Sue Wilson, American Red Cross volunteer

August 28, 2020- You may have heard the term “convalescent plasma” as a potential treatment for COVID-19 (coronavirus) and are curious about it.

Simply put, convalescent plasma comes from patients who have recovered from the coronavirus. Plasma is the part of blood that remains after red and white blood cells are removed. It is rich in proteins and antibodies. Hospitals and research labs around the country are working to see if these antibodies can help the immune system fight COVID-19.

The American Red Cross has been collecting convalescent plasma from donors throughout the country who have recovered from COVID-19 for months. But this week, the FDA issued an Emergency Use Authorization for convalescent plasma as a treatment for COVID-19 research.

“The donation process on-site was effortless for me and hopefully, my plasma will help others,”

Ron Baumberger

In Northeast Ohio, husband and wife Ron and Elinor Baumberger are answering the call to donate convalescent plasma after they both recovered from COVID-19. Ron donated this past Friday, and Elinor plans to donate next week.

Ron is no stranger to serving his community. Upon his retirement in 2013 after 32 years with Sherwin-Williams, he immediately joined the Red Cross volunteer team as a Disaster Action Team member and is now the Region Logistics Lead. During his time with the Red Cross, Ron has responded to over 200 local fires, flooding, helped at shelters and warming centers, and provided a host of other services. It’s no surprise that after years of donating his time and talent to the Red Cross, that when he and his wife Elinor came down with COVID-19, they would also want to donate their plasma once fully recovered. 

Ron and Elinor Baumberger

Ron considers himself lucky that he and his wife both had mild cases of COVID-19 that did not require hospitalization. They believe Elinor contracted the virus in January before it became widely known in the medical community. In June, the Red Cross began testing donated blood for COVID-19 antibodies. In July, Elinor donated blood, which tested positive for COVID-19 antibodies. 

In May, Ron came down with symptoms similar to Elinor’s. “I thought I was suffering from allergies or a sinus infection,” said Ron. “I found out I was exposed (through Elinore) to COVID-19 and started to identify my symptoms as fatigue, a minor sore throat, and loss of taste and smell.” His test came back positive. “Elinor had a worse case of it. But now, we have fully recovered with no post-illness symptoms.” 

“The donation process was quite simple,” Ron explained. “I registered from home, received a phone call to qualify me, selected my time and date, and the rest is history!” 

Ron said the entire process took about 90 minutes. “They explained the process, hooked me up and away we went! They continued to check on me periodically and answered any questions I had.” 

The Red Cross supplies close to 40% of the nation’s blood supply and is always in need of donors, but the pandemic has made the need especially dire. To learn more about blood donation or to find a blood drive or donation center near you, click HERE. The Red Cross is testing all blood donations for COVID-19 antibodies, and if your blood tests positive you may have the unique opportunity to help patients fighting the disease. Click here to learn more about convalescent plasma donations.

“The donation process on-site was effortless for me and hopefully, my plasma will help others,” said Ron.

Those who have received a verified  COVID-19 diagnosis, have fully recovered and have been symptom free for at least 14 days are urged to sign up to give convalescent plasma by completing the donor information form HERE.

Red Cross executive helped launch disaster financial assistance program for Hurricane Harvey in 2017

Part II of Todd’s reflections on his deployment three years agoClick here to read Pt. 1

By Todd James, Executive Director, American Red Cross of North Central Ohio

August 26, 2020 – Note: At the time of this posting, on Wednesday, August 26, 2020, Hurricane Laura was expected to gain major hurricane status – possibly category 4 – and make landfall in the same general area of the Gulf Coast ravaged by Hurricane Harvey in 2017. Six volunteers from Northern Ohio were deployed prior to Laura’s landfall.

Ten days after returning home from Austin, where I had been deployed to lead communications following Hurricane Harvey as part of the American Red Cross’ Public Affairs team, I got a call asking if I could go back to Texas to lead a team in Houston. I am blessed to have a very understanding, compassionate wife who said, as she always does, “People need help, you need to go.” So, I headed out for my third deployment in six weeks.

Todd James in Baton Rouge, Louisiana in 2017

Here’s the thing about being deployed: there are thousands of Red Cross responders who answer the call for help every day. Even though we come from all across the country, these operations often feel like a big family reunion. So many people I had worked with before and since were in Houston to help. And so much help was needed! Thousands of people were still staying in shelters, while hundreds of thousands were beginning the long road to recovery. 

3…2…1…Launch!

Thousands of Red Cross responders worked ceaselessly, providing shelter, food, comfort and much more, as they always do when disasters happen.

In the face of the unprecedented scope of the damage caused by Hurricane Harvey, the Red Cross was about to take a quantum leap forward in disaster response, launching the new Immediate Assistance Program (IAP). The IAP gives us a way to almost instantly verify people’s needs and provide immediate financial assistance so they can begin their recovery. Until now, this could mean days and, in large events, even weeks as Red Cross teams went house to house to verify damage and need, meet with families and provide financial help.

With the IAP, people apply with a phone call and with the help of technology and digital mapping, we verify their need and deposit help directly into their account or for pick up at their local Walmart. What a game changer! My team couldn’t have been any busier getting the information out so people could take advantage of this help.

Now, as you can imagine with any new technology like this being launched on this scale, there were some glitches. But thousands of people every day received the help they needed to get started on their recovery. In the first five months after Hurricane Harvey made landfall, 575,000 households received $230 million to use for help with groceries, gas, clothing, rent, bills and other needs for their families.

Since launching the IAP, the Red Cross has continued to improve the process. It’s now a regular part of our disaster response.

Outstanding in our field

A favorite story from my time in Texas happened one afternoon while my staff partner Matt and I were following one of our mobile feeding vehicles to get pictures and talk to the families they were helping. We received calls from our headquarters for interview requests to talk about the relief operation. So somewhere in the middle of rural south Texas, standing by a fenced-in pasture and surrounded by longhorn cattle, I was on my phone talking to a radio station in Maryland while Matt was on his phone being interviewed by a radio station in Phoenix, AZ. Welcome to the glamorous world of disaster Public Affairs!

After two weeks, I finished my deployment and returned home. But three years later, families and communities are still working to recover from the storm, and the Red Cross is still there supporting them. You can see a full report on our efforts at http://www.redcross.org/harveyrecoverygrants

Red Cross executive reflects upon Hurricane Harvey deployment

Disaster struck the Gulf Coast three years ago

By Todd James, Executive Director, American Red Cross of North Central Ohio

August 25, 2020- Note: At the time of this posting on Tuesday, August 25, the third anniversary of the landfall of Hurricane Harvey, Tropical Storm Laura was expected to gain major hurricane strength and target the same area along the Texas coast of the Gulf of Mexico on Thursday morning, August 27.   

Three days before Hurricane Harvey would make landfall, I returned home from a 10 day deployment in Hopkinsville, KY. The small town of a couple of thousand was the point of totality for the recent total eclipse and expected an influx of up to 300,000 visitors to witness the event, putting a severe strain on local resources in the case of an emergency. I had been home for a few days when I got the call to head to Houston. The next day, all travel into the area was suspended because of the storm. I was diverted to Baton Rouge, where American Red Cross teams were staging to deliver supplies and help when the conditions were safe to travel.

Todd James helping hand out water from an emergency response vehicle (ERV) outside of Sealy, TX

Austin City Limits

In Baton Rouge, hundreds of Red Cross responders waited and prepared as Harvey continued to batter Texas and Louisiana. In total, 60 inches of rain flooded Texas and Louisiana with 33 trillion gallons of water, creating unprecedented flooding and destruction. As the storm ended, I headed to Texas. But instead of Houston, I was sent to Austin to support the response. Thousands of families had been driven from the Gulf Coast and were headed north seeking safety, many to the Austin area. 

Todd and his team in Austin with Gail McGovern, President and CEO of the American Red Cross, when she came to Austin

I arrived in Austin and met the Public Affairs team I would be leading. Our job was to communicate critical information about what help was available, where to find safe shelter and to let the American people know how they could support our efforts. 

Harvey was my 21st deployment, but it was the first time I’ve seen our team set up a mega-shelter for more than a thousand people. In just a few days, a large, empty warehouse was turned into a clean, safe shelter for hundreds of families with a kids play area, tented shelters and an area for pets, an internet café, showers, a cafeteria, a medical area and other amenities to give displaced families the best care possible. It was an amazing effort!  And that was just a small part of the work done in response to this disaster. 

Todd helping 7 year old Carsyn Collins unload about 200 toys she collected and donated for kids in Houston

The Red Cross moved quickly to address people’s immediate needs after Hurricane Harvey with thousands of trained workers supporting emergency relief efforts by: 

  • providing more than 414,800 overnight shelter stays with partners
  • serving over 4.5 million meals and snacks with partners
  • making more than 127,000 health and mental health contacts
  • distributing more than 1.6 million relief items

providing more than $345 million in financial assistance to hundreds of thousands of households

 Little Ol’ Band from Texas        

There are a hundred stories to tell from this deployment. One of my favorites is the day my partner and I visited several shelters in the rural areas that were hit by the storm. One town we visited was LaGrange, TX. Being a rock n’ roll fan, I couldn’t head into town without playing LaGrange by ZZ Top at a very loud volume. Luckily, my partner was a fan too!

Todd with local volunteer Tom Hill at a warehouse in San Antonio

I spent 10 days in Austin, working with dedicated, passionate people doing all they could to give these families a sense of safety, comfort and hope while getting ready for the recovery effort to come. I didn’t know it then, but I would very soon be part of that effort.

Edited by Glenda Bogar, American Red Cross volunteer