Remembering the Red Cross role on 9/11

The attack on America 25 years ago, on 9/11, 2001 brought out the best in people.

“Within the first 48 hours, the Red Cross in Northeast Ohio had deployed emergency response vehicles and workers (most of them volunteers) to both New York and Pennsylvania,” according to Debbie Chitester, Regional Disaster Action Team Manager from Northern Ohio.

September 12, 2001. New York City, New York.
Terrorist attack at the World Trade Center.
Photo by Daniel Cima/American Red Cross

Debbie went to New York with about two dozen other workers from Northeast Ohio. In this video, she recalls the role the Red Cross played in the days immediately after the attack at Ground Zero, where the Twin Towers of the World Trade Center were brought down. The National September 11 Memorial and Museum now stands at the site.

“It’s still very emotional for me,” Debbie added, “especially at this time of year.”

Debbie Chitester

Northeast Ohio Red Cross Workers were also deployed to Shanksville, Pa., where United Airlines Flight 93 crashed after the passengers fought the terrorists who had hijacked the plane.  The role the Red Cross played is acknowledged at the Flight 93 National Memorial in Shanksville, which is about a three and-a-half hour drive southeast of Cleveland.

In 2009, Congress designated September 11 as a National Day of Service and Remembrance. In honor of the sacrifice so many made on that day, many people donate blood at one of the numerous Red Cross blood drives held across the country, not only on 9/11, but also on the days preceding and following the anniversary of the attack.

The Red Cross remembers September 11

By Renee Palagyi, senior program manager, Disaster Cycle Services

Note from the Regional CEO: As we begin this day, 9/11—Patriots Day, I can’t help but remember the 3000+ people who perished on that fateful day 19 years ago.  My thoughts and prayers go out to the countless first responders and others, including Red Crossers, who sacrificed to render aid to those in need.  I’m sure we all remember where we were when we heard the news of the attacks on our nation.  As I think back to the people I called immediately, my wife & my mom, I encourage all of us to take a moment today to call those same people, if they’re still with us, and just tell them how much they mean to us.  Thanks for all you do!!  Please stay safe and well–enjoy your weekends.  Best regards…Mike

September 11, 2020- Today marks the 19th anniversary of one of the most infamous tragedies in American history: September 11, 2001.

Following the attacks on the Twin Towers and the Pentagon, along with Flight 93, the American Red Cross did what the Red Cross does when individuals are in need: support first responders, provide the world class Red Cross comfort and help individuals get back on their feet.

Immediately, the Red Cross:

  • Activated 6,000 Red Cross volunteers
  • Opened 13 Red Cross shelters
  • Sent disaster mental health workers to shelters, crash sites, airports and hospitals
  • Set up a mental health hotline
  • Opened respite centers for firefighters, police officers, port authority workers and others
  • Received 1 million calls on the blood donation line (the previous record in one day was 3,000 calls)
  • Every chapter in the nation supported stranded passengers at airports as air space was shut down
  • Launched the Family Registration Web, a predecessor to today’s redcross.org/safeandwell
  • Sent teams of Red Cross workers door-to-door in the Restricted Zone for families who had chosen to stay
  • After one year, the Red Cross had served 14 million meals for disaster workers and victims, mental health services for more than 237,000 people, and health services for 131,000 people.

To learn more about the Red Cross’ response following September 11, please read the following previous blog articles of reflection and rememberance: