Volunteers are at the heart of the Red Cross.
That has never been more apparent in Northeast Ohio as it has been in the last week. Since Friday, April 7, there have been 4 apartment building fires, in Boardman, Warrensville Heights, Parma and Cuyahoga Falls. More than 180 residents have been chased from their homes during that time, including more than 60 children.
Red Cross disaster workers, the bulk of them volunteers, have responded to each of these emergencies, providing initial financial assistance, comfort and hope to people who, in some cases, have lost everything.
Red Cross Disaster workers open a reception center in the Warrensville Heights Civic Center in response to an apartment building fire on Monday, April 10, 2017.
As Chief Operating Officer Jorge Martinez notes, “This is very impressive. I’m always awed by volunteers. Doing some quick math, they amassed nearly 59,000 volunteer hours (and we know there’s more that’s gone unrecorded). That’s an average of 27 employees putting in an 8 hour workday 7 days a week over the past 9 months. Given our current staffing, they more than doubled our capacity.”
Between Friday, April 7 and Friday April 14, Red Cross disaster workers offered initial financial assistance totaling more than $35,000 to the affected residents. And they opened a shelter in Cuyahoga Falls, for residents affected by Thursday night’s fire.
Photo credit: Jim McIntyre/American Red Cross
Ongoing assistance includes helping match residents with the agencies and resources that will help them plan their next moves. And those in need have been offered mental health assistance, as well as help with medical needs, such as filling prescriptions.
On Easter Sunday, volunteers Teresa Greenlief, Jamie Waid and Bob Rupp played basketball with Bob Loch and Mike Surrel, two of the Cuyahoga Falls residents staying in a Red Cross shelter.
Photo Credit: Zackery McAvoy/American Red Cross
A final word from COO Jorge Martinez: “We’re truly lucky to have these volunteers in my opinion. Great work.”
Visit redcross.org/neo and click the volunteer tab to learn more about opportunities to help those in need.

Amidst all of these devastating events, home fires continued to be the largest disaster threat in the United States. During 2016, the Red Cross provided casework assistance to help 79,000 families recover after a home fire left them with nowhere else to turn. The Red Cross and thousands of local partners are also working to help prevent home fires, deaths and injuries. Since 2014, at least 116 lives have been saved through the Red Cross Home Fire Campaign, locally known as Operation Save-A-Life, a total of 574,000 smoke alarms have been installed, and 625,000 youth have been taught about fire safety.
A 7.8 magnitude earthquake hit Ecuador in April, cutting off remote communities and causing severe damage to the country’s infrastructure. Red Cross societies from all over the world stepped in to help.


