Volunteers Respond to Provide Assistance for Immediate Needs
After Keith Dulin’s kitchen caught fire in November, the intense stench made it difficult for him to stay in his apartment in Shaker Heights.
Dulin tried to return that night, but slept in his car because he was overwhelmed by the reek of grease fire, which burned his stove and surrounding cabinets and wall. Familiar with the type of services provided by the Red Cross, he reached out for assistance.
“It was unbearable, trying to stay in the apartment,” Dulin said. “I needed another place to stay, and I knew the Red Cross could help.”

Keith Dulin receives help from Red Cross volunteers Bill Geschke and Felicia Lee after a fire damaged his apartment in Shaker Heights, Ohio. “I am trying to give back to people who are less fortunate,” Geschke said. “I volunteer for other organizations, but the work I do for the Red Cross gives me the most satisfaction.”
After meeting with two Red Cross volunteers at his home, Dulin received a comfort kit with necessities like toiletries, as well as assistance to help cover food and alternative lodging to help get him back on his feet.
Volunteers like Felicia Lee and Bill Geschke respond to an average of three home fires a night in Northeast Ohio. If you have an interest in volunteering, visit our website or call 216-431-3328.

Red Cross volunteers Bill Geschke and Felicia Lee
Photo credit: Jim McIntyre/American Red Cross