Hero Care App Launched

For Active Military Members, Veterans and Their Families

The American Red Cross has unveiled the new Hero Care mobile application. This free app is designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

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“When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families” said Jessica Tischler, Director of Service to the Armed Forces in the Northeast Ohio Region. “That’s why the Red Cross has designed the new Hero Care App – whether you’re the parent of a child joining the military, a military member, a military spouse or  veteran, the Hero Care App will connect you vital services and guide you to valuable resources that will help alleviate stress during emergencies and provide important information right at your fingertips.”

Some the important features of the app include:

  • Request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid.
  • Securely and easily access information about their service member in the case of an emergency, including updated information as they move or change duty assignments.
  • Access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses.
  • Find local resources and information provided by trusted community partners like Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others.
  • Locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

Content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care App is available to download for free in app stores, by texting ‘GETHEROCARE’ to 90999 or by clicking this link from a mobile device:  http://3cu.be/sharehc .

Volunteers help the Red Cross provide Service to the Armed Forces.  If you are interested in giving back to our nation’s heroes by volunteering with Red Cross SAF, click here, or call 216-431-3328.

Red Cross Volunteers Credited with Saving Man’s Life

Performed CPR, Used AED to Save a Man at the Wayne County Fair

Farm animals. Funnel cakes. First Aid.

All are traditions of the Wayne County Fair.

The Red Cross has been providing first aid to fair goers for more than 60  years, as a service to the community.  This year, that service helped save at least one life.

A man attending the fair on Monday, September 12, suffered cardiac arrest and collapsed. Red Cross first aid workers rushed to perform CPR. They also applied a newly-acquired AED (automated external defibrillator) while awaiting the arrival of Wayne County EMS personnel.

The man survived.  “The ER staff said the Red Cross saved his life, as there was no way he would have made it if he had to wait for the squad to reach him inside the fairgrounds,” said Lara Kiefer, Executive Director of the Lake Erie/Heartland Chapter.

Captain Doug Hunter of the Wayne County Sheriff’s office also credited the Red Cross crew, in a video posted on Facebook.  Capt. Hunter said, ” I want to recognize the life-saving efforts of the representatives of the Wayne County Red Cross.” He continued,
“They frantically started doing what they are trained to do and tried to revive this man.”  He went on to describe the use of the AED.  “It was not looking good folks. I had pretty much written this man off as not going to survive, but they kept going.”

Captain Hunter also credits a nurse from the Wooster Community Hospital for assisting.

“It was truly a remarkable moment,” Captain Hunter said, in describing the moment the man first showed signs of life. “The people from the Red Cross at the Wayne County Fairgrounds saved this man’s life.”

Most first aid requests involve far less serious ailments, but the service provided by the Red Cross was deemed so important, a facility was built on the fairgrounds for use as a first aid station during the run of the fair every year.

About 120,000 people attend the Wayne County Fair, and the Red Cross provides first aid service free of charge.  Red Cross first aid workers respond to 200-300 incidents each year.  Taxpayer money is saved, by reducing the number of calls made to 911.

Our first aid service at the fair has been valued at approximately $20,000.

But for the man who suffered cardiac arrest on Monday, no value can be placed on the life-saving skills of the Red Cross first aid responders.

You can learn the same life-saving skills employed by the Red Cross by taking a class, to learn First Aid, CPR and AED. Training for other skills, such as babysitting and swimming and water safety are also offered. Go to redcross.org/takeaclass.

Photo credit: Mary Williams/American Red Cross

NEO Red Cross CEO Honors WWII Veteran with Challenge Coin

She was one of 11,000 known as a SPAR

Semper Paratus.  Latin for “Always Ready,” the motto of the United States Coast Guard.  During World War II, 11,000 women joined the Coast Guard Women’s Reserve and were called “SPARs,” an acronym of the motto combining the Latin and English initials.

One of the women of the U. S. Coast Guard Women’s Reserve was Virginia Conklin, the mother of American Red Cross Lake to River Chapter Executive Director Karen Conklin.

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World War II Veteran Virginia Conklin and daughter Karen Conklin, Executive Director of the American Red Cross Lake to River Chapter

Mike Parks, the CEO of the Red Cross Northeast Ohio Region and a retired U. S. Coast Guard Rear Admiral, recently presented Mrs. Conklin with a Challenge Coin, a military tradition meant to prove membership if challenged, or in recognition of special achievement.

“It is an honor and a privilege to meet a SPAR,” Mike said, adding, “What a remarkable lady, who at 92 years young is still an inspiration to all of us.”

During World War II, the U. S. war effort required more men at sea. Women were not yet integrated into the military, but to allow Coast Guardsmen to deploy, the Women’s Reserve was created to fill jobs the men had been doing stateside.

One of those jobs was resupplying “Liberty Ships,” 2,700 cargo vessels that were mass produced during the war.  (One Liberty Ship was named after Red Cross founder Clara Barton.)

“About every two weeks we would go out on a PT boat with supplies,” Virginia remembered.  “We’d have to walk the gang plank to deliver them.  And on the way back, we trolled for shrimp, which would be the night’s supper.”

She was stationed in Savannah, Georgia after training in West Palm Beach, Florida.  Virginia says the prospect of warm weather was one of the factors that motivated her to join the Coast Guard, after growing up in Chester, West Virginia.

Another motivating factor was her job.  She hated it.  She wanted to go to college, but without the money to pay for it, she went to work straight out of high school.  The Coast Guard was offering to pay for college following the service of those who enlisted, so Virginia Conklin signed up in 1944, despite her father’s misgivings.

“He hated it,” Virginia said. “He was a World War I vet, and he thought all we were going to do was smoke and drink.”   But dad finally relented, and signed the papers to allow his 20 year-old daughter to enlist.

After the war, things did not exactly go as planned.  Virginia Conklin married and had three children.  She was 48 years old when she finally got her bachelor’s degree from Youngstown State University. She earned a master’s degree at West Virginia University, and taught high school English for 18 years before retiring.

The SPARs lasted just 4 years. The Coast Guard disbanded the Women’s Reserve in 1946. Virginia Conklin served as a SPAR from 1944 to 1946. “The best two years of my life.”

Remembering the Red Cross Role on 9/11

The attack on America 15 years ago, on 9/11, 2001 brought out the best in people.

“Within the first 48 hours, the Red Cross in Northeast Ohio had deployed emergency response vehicles and workers (most of them volunteers) to both New York and Pennsylvania,” according to Debbie Chitester, Disaster Program Manager for the Red Cross of Summit, Portage and Medina Counties.

Debbie went to New York with about two dozen other workers from Northeast Ohio. In this video, she recalls the role the Red Cross played in the days immediately after the attack at Ground Zero, where the Twin Towers of the World Trade Center were brought down. The National September 11 Memorial and Museum now stands at the site.

“It’s still very emotional for me,” Debbie added, “especially at this time of year.”

Northeast Ohio Red Cross Workers were also deployed to Shanksville, Pa., where United Airlines Flight 93 crashed after the passengers fought the terrorists who had hijacked the plane.  The role the Red Cross played is acknowledged at the Flight 93 National Memorial in Shanksville, which is about a three and-a-half hour drive southeast of Cleveland.

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In 2009, Congress designated September 11 as a National Day of Service and Remembrance. In honor of the sacrifice so many made on that day, many people donate blood at one of the numerous Red Cross blood drives held across the country, not only on 9/11, but also on the days preceding and following the anniversary of the attack.

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If you feel so inclined to donate blood, in honor of those innocent Americans who lost their lives in the attacks 15 years ago,  you can find the blood drive nearest you at redcrossblood.org.

Red Cross Teams with Alcoa to Install 150 Alarms

Fire Safety Walk took place just ahead of National Preparedness Month

It can be hot work, especially when temperatures reach into the 90s like they have this summer. This is the kind of weather that makes you long for air conditioning and tall glasses of ice water, dripping with cool condensation.

But one dedicated team steadfastly treks through the humid air to make sure that homes will remain safe as the temperatures begin to fall.

That team? Our Operation Save-A-Life partners at Alcoa, who helped the Red Cross install 150 smoke alarms in 71 homes at the Miller Mobile park on the 93 degree day of August 25, just ahead of National Preparedness Month.

“The team from Alcoa is the easiest and best group I get to work with,” said John Gareis, Regional Disaster Training Coordinator. You can see more photos of the event on our flickr page.

During the month of September, the Red Cross urges families to develop a fire escape plan, so everyone in the household knows what to do if fire occurs.  Home fires are the most common threat people face across the country, and every family should develop a fire escape plan.

If your group would like to help install smoke alarms with the Red Cross, please call or email our volunteer services team at 216-431-3328 or NEOvolunteer@redcross.org.

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Photo Credit: Cal Pusateri/American Red Cross Volunteer

JOIN OUR TEAM: Red Cross Mobilizes Disaster Relief Efforts Coast-to-Coast

Did you realize that the Red Cross is supporting disasters from coast-to-coast? For nearly three weeks, thousands of Red Cross volunteers have been helping thousands of people affected by the devastating and historic flooding in Louisiana, meanwhile we prepared to respond to the multiple storms which threatened much of the East Coast and Hawaii.

 

Red Cross workers in Florida and Georgia opened 46 shelters where almost 550 people spent Thursday night. The Red Cross is helping officials with damage assessment in those states to determine what additional help is needed. Hundreds of thousands of people are without power and many schools closed due to heavy rain and downed trees.

Two Pacific hurricanes – Madeline and Lester – were expected to hit Hawaii over the last several days, bringing as much as 15 inches of rain and 75 mph winds to the Aloha State. The Red Cross had disaster workers and supplies on alert to respond, and as many as 14 Red Cross and community evacuation shelters were opened.

Red Cross workers are also responding to wildfires out west, flooding in Indiana, Iowa, Ohio and Pennsylvania, and tornadoes in Indiana, along with numerous smaller emergencies that occur every day, such as home fires.

The last several weeks have kept Red Cross disaster volunteers busy. Red Cross Vice President of Disaster Operations and Logistics Brad Kieserman says, “To date, the Red Cross has deployed more than 6,300 volunteers in less than two months, two-and-half-times the number called upon by this point in 2015. Plus, last year saw 24,000 volunteers deployed, with 2015 requiring more than triple the number of volunteers to respond to disasters than in any of the past three years.” Read more here.

We will continue to do what we do – provide hope to those affected by disaster – but we can’t do it without the generosity of people like you. If you would like to join our team, get started at redcross.org/neo by clicking on volunteer. Or, you can contact our Volunteer Services Department directly at 216-431-3328 or NEOvolunteer@redcross.org.

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Louisiana Rising: A Benefit Concert for Flood Relief to air Monday, September 5

We are thrilled to share some exciting news: this coming Monday, September 5, Raycom Media will host a telethon, Louisiana Rising: A Benefit Concert for Flood Relief live from Baton Rouge’s River Center Theater between 7:00 – 9:00 p.m. (CT). The Red Cross is the sole beneficiary for the telethon, and all proceeds will support our disaster response in Louisiana.

Randy Jackson and Harry Connick, Jr. will co-host the live broadcast, which will air across Raycom Media’s 45 television stations nationwide including WOIO Channel 19 and WTOL Channel 11 here in northern Ohio.

The telethon will feature a dozen artists, including Aaron Neville, five-time Grammy nominee Hunter Hayes, as well as New Orleans-based musicians Better Than Ezra, Sonny Landreth, Chris Thomas King, MacKenzie Bourg, Luther Kent and Rockin’ Dopsie. Raycom Media’s Tupelo-Honey Raycom will produce the show, and Johnny Palazzotto, a Baton Rouge musician, will serve as music director.

The telethon is also available through livestream at redcross.org/SupportLA, where visitors can also make a donation to support our Louisiana flood relief efforts.

We are extremely grateful for the singular generosity shown by Raycom, which will help us greatly in raising funds needed in response to this devastating disaster.

To learn more about the event and the artists associated with the telethon, please visit Louisianarisingfloodrelief.com.

Thank you for supporting the efforts of the Red Cross and those Northeast Ohio volunteers who have deployed to Louisiana.

Visit us at the Canfield Fair!

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Red Cross volunteers are on site at the First Aid station, Bloodmobile and in the Medical Building at the Canfield Fair.

Fair goers can stop in for first aid, or sign up to receive a free smoke alarm installation and fire safety education.

A bloodmobile will be on site from 12:30 until 8 p.m. today through September 5th.

Visit our Lake to River Chapter Facebook page to view more photos.

Photo Credit: Mary Williams/American Red Cross

Mike’s Louisiana Report #1

Greetings…I’ve been in Baton Rouge since last Friday responding to DR063-17–a flooding incident that is the worst natural disaster since Superstorm Sandy in 2012 with more than 60,000 homes and 7,000 businesses destroyed. I am assigned to a new pilot concept in Louisiana called the Red Cross Liaison Network along with other Regional Executives and Executive Directors from around the country to provide dedicated support to specific Parish Government and community leaders. This focused-care approach has enabled the relief operation to better understand and better meet community-specific needs, especially those arising on short or no notice.

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Photo Credit: Mike Parks/American Red Cross

I’ve been assigned to Livingston Parish, one of the hardest hit regions–the devastation of homes and business that I’ve witnessed first hand has been incredible. One of my responsibilities is to check in on our shelter operations–there are currently three Red Cross shelters operating in Livingston Parish. Imagine my surprise when I rolled into one shelter and ran into two volunteers (Jeff and Tom) from Canton, who had just arrived to support the operation. It was a treat to see fellow Northeast Ohio teammates engaged in supporting these folks who have lost so much, and in many cases, everything. It’s a privilege to serve alongside such dedicated Red Cross volunteers.

The Red Cross’ work here is far from done and will require many more volunteers and resources. I’d like to thank all those from Northeast Ohio who have already deployed to help with this disaster. And for those who are considering doing so, be forewarned that it’s hard work, but it’s incredibly meaningful and rewarding when you can be on the ground helping those in such desperate need–doing what the Red Cross has done since its founding 135 years ago–caring for and helping those in need. I appreciate everyone’s support back home in Northeast Ohio. The Red Cross is still facing the need for tremendous resources to respond to this disaster, and everyone’s support is greatly appreciated.

Michael N. Parks

Reporting for Duty: Mike Parks Deploying to Louisiana

Mike Parks, CEO of the Northeast Ohio Region, is deploying to Louisiana.

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NEO CEO Mike Parks, addressing Red Cross workers during flood relief work in West Virginia in July, 2016

“The situation in Louisiana remains critical,” said Parks.  “People need help right now. This is who we are as the Red Cross, caring servants. I am proud to join over 2,500 Red Cross workers – 13 of whom are from Northeast Ohio – already in Louisiana.”

Each day, the Red Cross is able to get into more and more neighborhoods, and volunteers are working tirelessly to provide assistance. More than 90 Red Cross response vehicles, including 2 from Northeast Ohio, are fanning through affected neighborhoods to distribute food, water and relief supplies. Disaster mental health and health services volunteers are providing emotional support and helping to replace things like lost eyeglasses, wheelchairs and medications.

Some residents remain in shelters.

Since the onset of flooding in Louisiana, the Red Cross and partners have provided more than 55,000 overnight stays in emergency shelters. At the peak of the floods, more than 50 shelters provided safety for more than 10,000 people.In addition, more than 466,000 meals and snacks have been served.

“Our help is just beginning. We will be there to help people recover in the weeks and months to come. We ask people to please consider making a financial donation to the Red Cross today to support the people of Louisiana.”

Learn more here how the Red Cross is giving people a place to go when there is no place to go through the words of one woman who has lost everything.

HOW TO HELP People can donate by visiting redcross.org, calling 1-800-RED CROSS or texting the word LAFLOODS to 90999 to make a $10 donation. Donations enable the Red Cross to prepare for, respond to and help people recovery from these disasters.

BECOME A VOLUNTEER To join us, visit redcross.org/neo and click on VOLUNTEER today to learn more about volunteer opportunities and how to submit a volunteer application.