For Active Military Members, Veterans and Their Families

The American Red Cross has unveiled the new Hero Care mobile application. This free app is designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

“When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families” said Jessica Tischler, Director of Service to the Armed Forces in the Northeast Ohio Region. “That’s why the Red Cross has designed the new Hero Care App – whether you’re the parent of a child joining the military, a military member, a military spouse or  veteran, the Hero Care App will connect you vital services and guide you to valuable resources that will help alleviate stress during emergencies and provide important information right at your fingertips.”

Some the important features of the app include:

• Request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid.
• Securely and easily access information about their service member in the case of an emergency, including updated information as they move or change duty assignments.
• Access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses.
• Find local resources and information provided by trusted community partners like Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others.
• Locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

Content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care App is available to download for free in app stores, by texting ‘GETHEROCARE’ to 90999 or by clicking this link from a mobile device:  http://3cu.be/sharehc .

Volunteers help the Red Cross provide Service to the Armed Forces.  If you are interested in giving back to our nation’s heroes by volunteering with Red Cross SAF, click here, or call 216-431-3328.