Hero Care App Launched

For Active Military Members, Veterans and Their Families

The American Red Cross has unveiled the new Hero Care mobile application. This free app is designed to help members of the military, veterans and their families identify and access both emergency and non-emergency Red Cross services from anywhere in the world.

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“When an emergency happens, accurate information, easy access to services and time are of the essence, especially for military families” said Jessica Tischler, Director of Service to the Armed Forces in the Northeast Ohio Region. “That’s why the Red Cross has designed the new Hero Care App – whether you’re the parent of a child joining the military, a military member, a military spouse or  veteran, the Hero Care App will connect you vital services and guide you to valuable resources that will help alleviate stress during emergencies and provide important information right at your fingertips.”

Some the important features of the app include:

  • Request Red Cross emergency services including an emergency message or assistance with emergency travel or emergency financial aid.
  • Securely and easily access information about their service member in the case of an emergency, including updated information as they move or change duty assignments.
  • Access non-emergency Red Cross behavioral health assistance including financial assistance and free local workshops for military kids and spouses.
  • Find local resources and information provided by trusted community partners like Tragedy Assistance Program for Survivors (TAPS), Blue Star Families, Military Child Education Coalition, United Way, Goodwill, Easter Seals, and others.
  • Locate information on key government resources such as MilitaryOneSource, VA Benefits and Services, Department of Labor VETS, the VA Caregiver Support Program, and SAMSHA Community Health Support Services.

Content in the Hero Care App is available in both English and Spanish, and the call center is staffed 24/7 with multi-lingual translation services.

The Hero Care App is available to download for free in app stores, by texting ‘GETHEROCARE’ to 90999 or by clicking this link from a mobile device:  http://3cu.be/sharehc .

Volunteers help the Red Cross provide Service to the Armed Forces.  If you are interested in giving back to our nation’s heroes by volunteering with Red Cross SAF, click here, or call 216-431-3328.

NEO Red Cross CEO Honors WWII Veteran with Challenge Coin

She was one of 11,000 known as a SPAR

Semper Paratus.  Latin for “Always Ready,” the motto of the United States Coast Guard.  During World War II, 11,000 women joined the Coast Guard Women’s Reserve and were called “SPARs,” an acronym of the motto combining the Latin and English initials.

One of the women of the U. S. Coast Guard Women’s Reserve was Virginia Conklin, the mother of American Red Cross Lake to River Chapter Executive Director Karen Conklin.

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World War II Veteran Virginia Conklin and daughter Karen Conklin, Executive Director of the American Red Cross Lake to River Chapter

Mike Parks, the CEO of the Red Cross Northeast Ohio Region and a retired U. S. Coast Guard Rear Admiral, recently presented Mrs. Conklin with a Challenge Coin, a military tradition meant to prove membership if challenged, or in recognition of special achievement.

“It is an honor and a privilege to meet a SPAR,” Mike said, adding, “What a remarkable lady, who at 92 years young is still an inspiration to all of us.”

During World War II, the U. S. war effort required more men at sea. Women were not yet integrated into the military, but to allow Coast Guardsmen to deploy, the Women’s Reserve was created to fill jobs the men had been doing stateside.

One of those jobs was resupplying “Liberty Ships,” 2,700 cargo vessels that were mass produced during the war.  (One Liberty Ship was named after Red Cross founder Clara Barton.)

“About every two weeks we would go out on a PT boat with supplies,” Virginia remembered.  “We’d have to walk the gang plank to deliver them.  And on the way back, we trolled for shrimp, which would be the night’s supper.”

She was stationed in Savannah, Georgia after training in West Palm Beach, Florida.  Virginia says the prospect of warm weather was one of the factors that motivated her to join the Coast Guard, after growing up in Chester, West Virginia.

Another motivating factor was her job.  She hated it.  She wanted to go to college, but without the money to pay for it, she went to work straight out of high school.  The Coast Guard was offering to pay for college following the service of those who enlisted, so Virginia Conklin signed up in 1944, despite her father’s misgivings.

“He hated it,” Virginia said. “He was a World War I vet, and he thought all we were going to do was smoke and drink.”   But dad finally relented, and signed the papers to allow his 20 year-old daughter to enlist.

After the war, things did not exactly go as planned.  Virginia Conklin married and had three children.  She was 48 years old when she finally got her bachelor’s degree from Youngstown State University. She earned a master’s degree at West Virginia University, and taught high school English for 18 years before retiring.

The SPARs lasted just 4 years. The Coast Guard disbanded the Women’s Reserve in 1946. Virginia Conklin served as a SPAR from 1944 to 1946. “The best two years of my life.”

Regional CEO’s Memorial Day Message

By Mike Parks, CEO, American Red Cross Northeast Ohio Region
RADM  USCG (Ret.)

Members of the Northeast Ohio Region of the American Red Cross Family:  Although I know many of you have been busy this weekend continuing the lifesaving work of our American Red Cross, I wanted to be sure to encourage each of us to take time to reflect and remember why we even recognize the holiday known as Memorial Day.

Memorial Day is mostly known as the party-packed kickoff weekend to summer, and it includes a day off from work.  While, yes, that makes it an amazing annual celebration, the history of Memorial Day is extremely important to keep in mind.  It is about honoring all the brave individuals who have lost their lives while serving in the military.  This holiday is centuries old, and in the midst of hitting the open road with friends and backyard barbeques, we should at least take a moment to acknowledge all the service members who have died fighting for our freedom.  After all, that’s why Memorial Day exists in the first place—and our freedom isn’t “free.”

To all of you, thank you for your tremendous service to the American Red Cross and what you do every day to help our communities.   If you’d like to learn more about Memorial Day and the American Red Cross—I’ve included some information below.  Have a safe and enjoyable Memorial Day weekend.

Best regards…Mike

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Ohio Western Reserve National Cemetery

MEMORIAL DAY AND THE AMERICAN RED CROSS

Memorial Day (then known as Decoration Day) originally honored those who died in the Civil War.  Because the Civil War occurred on American soil, it had the highest number of American casualties.  About 620,000 American soldiers died in the Civil War, whereas 700,000 Americans have died in all other conflicts and wars combined.  So following the Civil War, a tradition of decorating soldiers’ graves on a day in spring was born.  It’s fitting that the origins of the American Red Cross were found during that same deadly conflict.

When the Civil War began in 1861, Clara Barton was just another clerk at the Patent Office in Washington, D.C.  Barton’s great crusade, which helped define modern humanitarianism, began when she saw soldiers crowding into the city without food or shelter prepared for them.  More importantly, there was not enough medical care for wounded soldiers returning from the front.

She began distributing food and supplies to sick and wounded soldiers in the area but soon realized there was an even greater need for her services closer to the battlefield.  After receiving permission to travel to the front lines, she started delivering medical supplies and tending to wounded soldiers right on the fields of battle, often risking her life to do so.  Eventually, army commanders recognized the good work she was doing and gave her responsibility for all the Union’s hospitals along the James River.

After the war, Barton continued her humanitarian work by helping relatives find the remains of 22,000 soldiers who’d been reported missing.  She also helped identify — and bury — 13,000 casualties of the Andersonville Prison Camp in Georgia.

After four years of this work, Barton took a break and visited Europe.  But any chance for a restful vacation ended when she learned of the International Committee of the Red Cross (ICRC), which had been founded in Geneva in 1864.  She was drawn to its mission of providing international aid to protect the sick and wounded on all sides in war.

Barton stayed to help civilians caught up in the Franco-Prussian War, and when she returned to the States, she urged the U.S. government to sign the Geneva Treaty that created the ICRC.  U.S. approval to join the international organization came in 1881, and the American Red Cross was incorporated on May 21 of that year.

Now, 135 years later, the American Red Cross is still going strong, providing shelter, food, and healthcare services at roughly 70,000 disasters every year, from single-home fires to earthquakes that affect millions.  Its blood program collects, tests, and types over 40 percent of the country’s blood supply.  It delivers needed services to 150,000 military families each year, including training and support for wounded veterans. The Red Cross also provides training in first aid, CPR, and lifeguarding.  As part of an international organization, it joins the Red Cross in 187 countries to help over 100 million people worldwide every year.

 

 

The Red Cross Remembers Our Nation’s Fallen Heroes

Memorial Day weekend is a busy one for volunteers of the American Red Cross Service to the Armed Forces (SAF,) as we honor those who lost their lives defending our freedom.

Knowing in advance that military families will be able to reach their loved ones, and have access to financial and other types of assistance provides piece of mind to families who are separated. SAF volunteers help the Red Cross provide follow-up to emergency communications for military members and their families; outreach through SAF programs like “Get to Know Us Before You Need Us” or resiliency training; or work with nearby Veterans Affairs medical facilities through the Veterans Affairs Voluntary Services (VAVS) program.

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The Louis Stokes VA Medical Center in Cleveland

The Red Cross K9 Action Team will take part in the day-long Operation: Flags of Freedom event at Perry High School in Massillon on Saturday, May 28. The Volunteer K9 Action Team provides “comfort therapy” to disaster victims and to members of the military and their families.

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The K9 Action Team

Also on Saturday, Red Cross SAF Volunteers will be providing cups of water to approximately 1,700 Boy Scouts as they place flags throughout the Ohio Western Reserve National Cemetery in Rittman.  They will be preparing the cemetery for the Memorial Day ceremony to take place at noon on Sunday, May 29. Red Cross volunteers will distribute cups of water to an anticipated crowd of 4,000 visitors.

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Ohio Western Reserve National Cemetery, Veterans Day Program 2015

Volunteers will also honor our nation’s fallen heroes by taking part in the North Canton Memorial Day parade, beginning at 9:00 AM on Monday, May 30.

Memorial Day weekend is considered by many as the unofficial start of the summer season.  And we memorialize those who made the ultimate sacrifice, to afford us the freedom to fire-up our grills and fly our flags as we enjoy our families in the United States of America.

Happy Memorial Day.

 

Wreaths Across America

On Saturday, the Red Cross assisted a national program, Wreaths Across America, at the Western Reserve National Cemetery in Rittman.

The annual program remembers and honors the fallen at national cemeteries across the country by placing wreaths on veteran headstones on a certain day in December – this year it was December 12. It’s an amazing program – the wreaths are sponsored by citizens across the nation, then trucked in to each of the cemeteries by volunteers. The wreaths are then placed by local volunteers.

The Red Cross was on site to pass out coffee, hot chocolate and water. The hot beverages are usually a welcome treat for the volunteers, but with Saturday’s balmy temperatures water was the most requested drink.

Following the placement on individual grave sites, the cemetery holds a ceremony which places a wreath in memorial of every veteran in each branch of service.

For more photos from the 2015 ceremony, please visit our Summit, Portage, and Medina Counties Chapter Facebook page.

Message from Mike Parks, Rear Admiral, U. S. Coast Guard (Ret.)

CEO, American Red Cross Northeast Ohio Region 
Offers Veterans Day Reflection

Fellow Red Crossers:

As we all know, the origins of the American Red Cross were found on the battlefields of our nation.  Our organization has a proud history of serving those who faithfully served our country, both in times of peace and in times of war.  That tradition lives on today.

On this day, we must remember that on the 11th hour of the 11th day of the 11th month of 1918, World War I ended.  Though the Armistice was signed at 5 a.m., fighting continued till 11 a.m., killing nearly 11,000 more men.  In 1921, President Warren Harding had the remains of an unknown soldier killed in France buried in the Tomb of the Unknown Soldier at Arlington Cemetery.  Inscribed on the Tomb are the words:  “Here lies in honored glory an American soldier known but to God.”  On November 11, 1921, President Harding stated:  “On the threshold of eternity, many a soldier, I can well believe, wondered how his ebbing blood would color the stream of human life, flowing on after his sacrifice…I can sense the prayers of our people…Let me join in that prayer. Our Father who art in heaven, hallowed be Thy name. Thy kingdom come…”

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Photo Credit: Gwen Bochmann/American Red Cross Volunteer

Armistice Day was changed to Veterans Day in 1954 to honor all U.S. Veterans.  In 1958, President Eisenhower placed soldiers in the tomb from WWII and the Korean War. The soldier from Vietnam, buried by President Reagan in 1984, was identified by DNA tests as pilot Michael Blassie and was reburied in 1998 at Jefferson Memorial Cemetery, St. Louis, Missouri.

Photo Credit: Cal Pusateri/American Red Cross Volunteer, U. S. Marine Corps (Ret.)

To all those who have worn the uniform of our country—thank you for your selfless service to a grateful nation!  Best regards…Mike

Tiny Hands, Huge Hearts Help Heroes Celebrate Holidays

Caring Cubs Make Cards for Red Cross Military Mail Campaign

From the hands of babes.  Members of the Armed Forces will receive some holiday cheer this year thanks to the artistic abilities…and the service-oriented parents…of the children of Caring Cubs.

Dozens of families gathered on Saturday, November 7th in the Main Gallery of Cuyahoga Community College West in Parma, prepared to decorate holiday cards with pictures and messages to military men and women who will be away from home for the holidays.

“This is a perfect project for the children to engage in hands-on community service,” said Kelly Rudloff, a Caring Cubs Board Member.  “They like to color and draw, so they are doing an activity they enjoy while at the same time helping the Red Cross bring some holiday joy to members of the military.”

More than 375 cards were decorated by the Caring Cubs for U. S. service members.

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Photo credit: Jim McIntyre/American Red Cross

Caring Cubs was formed six years ago by parents who wanted to teach their children about philanthropy and service at a young age, by engaging them with age-appropriate activities.  Children as young as two years old are invited to be Caring Cubs.  Monthly events are held, with the aim to teach the children lessons on social responsibility.

The Red Cross Holiday Mail for Heroes program enables Americans to “Give Something That Means Something” this holiday season. “We invite the public to send cards of thanks, encouragement and holiday cheer to members of our Armed Forces, veterans and military families,” said Jessica Tischler, Director of Service to Armed Forces for the American Red Cross, Northeast Ohio Region.  “Many of our service men and women will be separated from their loved ones this holiday season.  These cards will help brighten their holidays.”

Holiday Mail for Heroes is just one way the Red Cross honors and serves the military. Our unwavering commitment to members of the U.S. military, its veterans and their families continues to grow and develop more than a century after Clara Barton first recruited nurses to support the U.S. Army.  We provide three types of assistance beginning on the first day of enlistment: Emergency Services, Service to Military Families and Service to Military and Veterans Hospitals, including the Louis B. Stokes VA Medical Center in Cleveland.

If you would like to “Give Something That Means Something” for the holidays, you have until November 30 to create your cards for members of the military and get them to your local Red Cross office for distribution.  Click here for more information.

Military Families Can Now Send Emergency Messages Online

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American Red Cross Introduces Hero Care Network

The Red Cross has an unwavering commitment to members of the U.S. military, its veterans and their families.  Always has, ever since founder Clara Barton began to recruit nurses to support Army soldiers.  And now, more than 130 years later, a new digital tool has been developed to give military families the ability to get an emergency message to loved ones immediately from a computer, tablet or smartphone.

The Hero Care Network provides a new online option for emergency communication among military families, as well as the toll free Red Cross Emergency number at 877-272-7337.

“Close to 1,200 military families from Northeast Ohio reached out to the Red Cross for emergency assistance last year, and more than 900 needed to make an emergency contact with a loved one in uniform,” according to Jessica Tischler, Director of Service to Armed Forces for Northeast Ohio.  “Our military families are among the 110,000 families nationwide, some 300 every day, who rely on the Red Cross during their time of need.” Any member of any branch of the military on active duty is eligible to receive an emergency communication message from family members through the Red Cross Hero Care Network.  This includes activated members of the Guard and Reserve of all branches of the U.S. Armed Forces, along with civilians employed by or under contract to the Department of Defense and stationed outside of the continental United States, and any family member residing with them.  A Cadet or midshipman at a service academy, an ROTC cadet on orders for training and Merchant Marines aboard U.S. Naval ships are also eligible for emergency communications assistance through the Red Cross.

The new online tool, available 24 hours a day, 365 days a year at redcross.org/HeroCareNetwork is a secure way for family members of the men and women who serve our country to notify their loved ones about the birth of a child or grandchild, a serious illness, or the death of an immediate family member.  The Red Cross has taken multiple steps to ensure the safety and security of all personal information.

While many military families are in constant contact through email and text messaging, information verified by the Red Cross assists service men and women and their commanding officers when it comes to making a decision regarding emergency leave. And with the new online tool, users who initiate an emergency message can monitor the status of their message as it goes through the verification and delivery process.

“It’s important to remember that people can always speak to a Red Cross worker at any time during the process,” according to Koby J. Langley, Senior Vice President of Service to Armed Forces for the American Red Cross. “regardless of how families initiate an emergency message, military members can depend on the Red Cross to relay urgent messages to service members serving anywhere in the world.”

For more information about Red Cross Service to the Armed Forces, contact Jessica Tischler at Jessica.tischler@redcross.org, or visit redcross.org/military.

Support Our Armed Forces With Holiday Mail for Heroes

We are collecting cards for our annual Holiday Mail for Heroes. The program provides cards of thanks and support to the members of the Armed Forces, veterans and their families.

Holiday Mailbox

The five chapters in Northeast Ohio are collecting the cards which will then be distributed locally to service members, their families, and veterans through area VA service locations, VFWs, and other military organizations. The cards may be delivered individually, included in care packages or displayed at common venues in military installations and hospitals.

A few rules:

  • The Red Cross does not provide cards to sign. Instead, please feel free to make cards or use any favorites that you have on hand.
  • In order to make cards as meaningful as possible for a wide audience, we recommend that you use generic titles such as “Dear Service Member,/Veteran/ Military Family Member” when writing the cards.
  • Cards should not contain glitter because some cards may end up at the bedside of a wounded service member and the glitter could aggravate existing health issues.
  • Please do not seal in individual envelopes. It is easier for our volunteers to screen and sort the cards if they aren’t individually sealed in envelopes.
  • Individual cards can be dropped off or mailed to the Red Cross chapters in a large envelope or mailing box.
  • We ask that people not enclose any items with the holiday cards. Any items enclosed with the holiday cards will be removed, including photos and other gifts. If you wish to provide financial support for Red Cross services to the military, please donate online.
  • Chapters cannot accept cards after November 30 – we still need time for our volunteers to sort and deliver!

You can mail or drop cards off (between 9 a.m. and 4 p.m.) to the following locations:

Greater Cleveland Chapter
3747 Euclid Avenue
Cleveland, OH 44115

Lake Erie/Heartland Chapter
244 West South Street
Wooster, OH 44691

Elyria Office
2929 West River Rd. N.
Elyria, OH 44035

Mansfield Office
39 N. Park Street
Mansfield, OH 44902

Lake to River Chapter
3530 Belmont Avenue
Suite 7
Youngstown, OH 44505

Ashtabula County Office
433 Center St
Ashtabula, OH 44004

Jefferson County Office
81 Talbott Drive
Wintersville, OH 43953

Stark County & Muskingum Lakes Chapter
408 9th Street, SW
Canton, OH 44707

Muskingum Lakes Office
1451 4th St. NW
New Philadelphia, OH 44663

Summit, Portage, and Medina Counties Chapter
501 West Market Street
Akron, OH 44303

How can you get involved in the Holiday Mail program beyond mailing a card?

Word of Mouth: Host a card signing party as part of your Thanksgiving Celebration!

Social Media: Connect with fellow card senders through social media channels and help us get the word out through Facebook and Twitter. Be sure to use the hashtag #holidaymail.

Help Sort and Deliver Cards: If you are interested in helping sort and deliver cards, please contact Jessica Tischler at 216-426-7525 to see how you can help.

Get to Know Us Before You Need Us: Our Service to the Armed Forces Program

The American Red Cross’ unwavering commitment to members of the U.S. military, its veterans and their families continues to grow and develop more than a century after Clara Barton first recruited nurses to support the U.S. Army. Today, the Red Cross is meeting the needs of a changing military and expanding services to veterans. Red Cross support of military members and their families enhances morale and contributes to increased operational capability in several ways.

The Red Cross provides critical services with a caring touch to men and women in all branches of the United States military, active duty personnel, reservists and members of the National Guard, and their families. Through our Service to the Armed Forces (SAF) program, service men and women are eligible for three types of assistance beginning on the first day of enlistment: Emergency Services, Service to Military Families and Service to Military and Veterans Hospitals.

In Northeast Ohio we have a number of opportunities to support our Service to the Armed Forces program:

  • Casework follow up for emergency communication and financial assistance cases
  • Support Veterans Affairs Voluntary Service (VAVS) at various locations such as: Louis Stokes VA Medical Center and outpatient clinics (Akron, Canton, Cleveland, Lorain, Mansfield, Parma, Youngstown and the Ohio Western Reserve National Cemetery) and the Ohio Veterans Home in Sandusky
  • Represent the Red Cross at military and military family outreach events
  • Conduct family briefings at the Military Entrance Processing Station (MEPS) in Cleveland as new recruits get ready to leave for training
  • K-9 Action Team pet visitation

If you or someone you know is interested in volunteering with our SAF program apply via Volunteer Connection.

  • Current volunteers: sign in, click “opportunities”, apply
  • New volunteers: visit https:redcross.org/neo
    • Click on “volunteer” tab in left margin
    • Submit application profile and complete remaining application checklist

For general questions regarding the application process, please contact Volunteer Services at 216-431-3328 or NEOVolunteer@redcross.org.

For detailed questions about our Service to the Armed Forces program, please contact Jessica Tischler at Jessica.tischler@redcross.org or 216-426-7525.