Note: To celebrate National Volunteer Week, we are featuring profiles of some of the volunteers who help the Red Cross fulfill its mission in Northern Ohio

By Beth Bracale, American Red Cross volunteer

Jeanne Eisentrager’s story may surprise you, as it did me. She is a volunteer for the American Red Cross of North Central Ohio, working out of the Findlay office. Jeanne started as an administrative/operations volunteer and went on to become a Disaster Action Team (DAT) responder and caseworker. She’s become a vital part of the Red Cross team, known for her readiness to help with whatever’s needed and her ability to get the job done. Here’s the surprise: Jeanne has only been a volunteer since September 2018, but her enthusiasm, talents and boldness have earned the respect of those who work with her.

“Jeanne is a vital part of our North Central Ohio Chapter team,” said Todd James, executive director of the American Red Cross of North Central Ohio. “In her work as an administrative volunteer and as a DAT member, she always gives her best and makes those around her smile and laugh. I look forward to the days Jeanne is working in the office because I know my day will be a little bit better thanks to her.”

Cheryl Wolfe, business operations coordinator, agrees. She said Jeanne “is dedicated, a hard worker, a shoot-straight-from-the-hip ray of sunshine to our office. She has a huge heart for those down on their luck and is often there to help her neighbors and family. She is a remarkable lady, and we are lucky to call her Red Cross family.”

Another surprise about Jeanne: she’s a senior citizen. Jeanne discovered the Red Cross volunteer opportunity while taking a class at the senior center to learn new skills to become “more employable.” Jeanne said, “I’m fortunate to have found my calling this late in life. I love what I do. I feel that I’m where I belong.”

She is currently the DAT supervisor, as well as the engagement coordinator. She also works with the smoke alarm program. Before the social distancing changes brought about by Covid-19, Jeanne was putting in 20 hours a week in the Findlay office, in addition to going out on emergency calls with the DAT. Her roles take her all around the region.

With the onset of social distancing, responding to emergency calls is a little more complicated. Recently, Jeanne went to the scene of a fire at an apartment complex involving multiple families.

“I just stood in the middle of the parking lot and called to the people, ‘The Red Cross is here to help. Give you me your phone numbers, go back to your cars, and I’ll call you.” She was able to assist five or six families, three of which she continues work with as their case manager. “We really need more volunteers,” Jeanne explained.

Inspired by Jeanne’s story? Wherever you are, there’s a role you can play right now with the Red Cross. The most urgent needs are blood donor ambassadors, blood transportation specialists, disaster responders and virtual volunteers. Find our more at https://www.redcross.org/volunteer/become-a-volunteer.html.